duRtuRd Feb 26, 2013 @ 1:20pm
Sims 3 wont start anymore keep getting an error.
I was able to to play perfectly for 3 days till last night. I would go in and click the family and it would start loading and a black screen would come up then a message saying that windows will message if problems fixed or something like that. So I thought, maybe there is an update and it wont even work...it would say that the setup has detected that no version of the sims 3 is installed. this update requires that a pervious version of the application be installed.

All the other games work perfectly fine.
I have a windows 8 computer.
processor intel core i7
RAM 8 gb
system type 64-bit
1TB memory

Please help it was just working for the last 3 days T....T
Showing 1-7 of 7 comments
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Kiya Feb 26, 2013 @ 1:41pm 
A simple thing, but have you tried exiting Steam and restarting your PC?

Also have you tried verifying your game files - in the Steam client, right click on the game in your library list, select properties from the dropdown list, and in the local files tab select Verify integrity of game cache.
duRtuRd Feb 26, 2013 @ 6:09pm 
Originally posted by Kiya:
A simple thing, but have you tried exiting Steam and restarting your PC?

Also have you tried verifying your game files - in the Steam client, right click on the game in your library list, select properties from the dropdown list, and in the local files tab select Verify integrity of game cache.

I just did everything you said...and still doesn't work. I exited steam, restarted my computer....clicked on the game and then click my family and it goes to the loading screen and same thing...it shuts off and got the same message "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is availabe." So I exited steam again, restarted my pc, signed in steam again and did the verifying this and got this message, " 1 files failed to vaildate and will be reacquied." soooo I thought maybe it did work, click on sims and samething happen. :(
Kiya Feb 26, 2013 @ 6:22pm 
You havn't listed a dedicated graphics card so that could be the problem, though if the integrated graphics chip was having issues I would expect you to be having problems with other games as well :-/

I found this EA support article about your problem -> https://help.ea.com/article/black-screens-crashing-or-freezing-in-sims-3-try-windowed-mode

So maybe see if that helps.
duRtuRd Feb 26, 2013 @ 6:23pm 
Originally posted by Kiya:
You havn't listed a dedicated graphics card so that could be the problem, though if the integrated graphics chip was having issues I would expect you to be having problems with other games as well :-/

I found this EA support article about your problem -> https://help.ea.com/article/black-screens-crashing-or-freezing-in-sims-3-try-windowed-mode

So maybe see if that helps.

My l4d game works just perfectly, my TF2 work perfectly too. its just Sims that is not working.
duRtuRd Feb 26, 2013 @ 6:26pm 
And as I said before...sims 3 was working perfectly for 3 days untill last night.
TURI Feb 26, 2013 @ 9:21pm 
do you got any mods? "start loading and a black screen would come up then a message saying that windows will message if problems fixed or something like that" normally caused by a mod out dated, we just got patch 1.50 3-4 days ago so i see that being a problem ..
|SWAG| Elizabeth Apr 25, 2013 @ 6:07am 
same problem here im using windows 8 too btw
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Date Posted: Feb 26, 2013 @ 1:20pm
Posts: 7