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https://www.thesims3.com/registeragame.html
And then redownload them from Origin and see if that helps.
If that still doesn't work I would try contacting EA support and give them as much specifics and logs and so forth as you can.
I can't really say what's the problem with your crashing. Ever since I got Generations and Pets my game started to crash about ten minutes into game. So frustrating. Anyway, I googled around and stumbled across this site:
http://games4theworld.bestgoo.com/t857-the-sims-3-crashes-freezes-to-desktop-fix-updated-on-29-09-2012
I hope you can find a solution there! My crash issues were fixed by trying out the 2nd solution on the list.
http://steamcommunity.com/sharedfiles/filedetails/?id=119839375#6166