Josh3r007 Feb 24, 2013 @ 8:24am
Black screen on entering house??
All my drivers are current. Still get the black screen on entering house. ideas??
Showing 1-9 of 9 comments
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cyricsservant Feb 24, 2013 @ 5:32pm 
I've got the same exact problem. This is my third STEAM dud in a row.
Jause Feb 25, 2013 @ 1:59am 
You could try running it in compatibility mode for Windows Vista or XP.
cyricsservant Feb 25, 2013 @ 6:53am 
Tried both Vista and XP. Unfortunately, it still doesn't work. It's odd too, because I can enter the mansion just fine in the expansion.
Gnossie Feb 25, 2013 @ 9:23am 
This has been addressed already but unfortunately for most people, this is a driverbug that isn't curable for everyone.

I was lucky since I have a GeForce 540M gfxcard in my laptop working alongside the standard intel gfx embedded on the motherboard.

I had the same problem. Whenever I entered the house the screen went black and I couldn't see anything anymore while it worked fine in The Last Visit.

What my solution was was to let the GeForce card take over in the settings in my PC's controle panel. Instead of letting the program decide, I forced it to use the nvidia gfx card and its drivers to run Scratches.

It worked like a charm.

But I guess that only counts if you have that second gfx chipset...

If you do, then lucky you :)

If not... Afraid there's no alternative for now...
LazyFly Feb 25, 2013 @ 10:02pm 
I wonder if anyone has tried running it under a graphics emulator like 3D analyze, etc. I'd think it'd be worth a shot.
AgustinCordes Mar 1, 2013 @ 3:19am 
cyricsservant, Josh3r007, what's your video card model? One thing that you may have overlooked is that you must download the drivers directly from your manufacturer like Nvidia, ATI or Intel. Do NOT update them automatically from Windows.

If that doesn't work, then the next step is to try a previous version. I know the proposed solution sucks but this has worked 99% of the times. Unfortunately, Windows has a lousy support for OpenGL...
cyricsservant Mar 1, 2013 @ 5:35am 
Thanks for all your help. Anyway, I have Intel HD Graphics. Tried updating it through MS but Scratches still didn't work, then I tried updating it through Intel.com but that didn't work either. I don't see myself going back through dozens of previous versions (I'm not even sure how to access outdated driver updates) so I think I'm just going to take a pass on this game and other games from this developer. Thanks for trying to help me out though.
Never Trust OTL Mar 3, 2013 @ 12:36pm 
Sad cause I am having the same issue. And I really wanted to try the new game by this developer when it comes out. But at this rate it wont even work for me
Last edited by Never Trust OTL; Mar 3, 2013 @ 12:36pm
[RB]Ragamuffin May 26 @ 1:51am 
Had the same probem wih an Intel Onboard HD graphics card. Just go to the intel website and download the latest drivers. worked for me

Use their detection tool so you download the one you n eed http://www.intel.com/p/en_US/support/detect/graphics
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