Scratches: Director's Cut

Scratches: Director's Cut

skeltal kween Nov 30, 2012 @ 2:47pm
Bug? Pitch black inside the mansion.
When I enter the mansion, it's black and I can't see crap. When I open my inventory, I can see the environment through it since it's transparent and stuff. It's when I'm actually playing the game I can't see the inside.

All of my drivers are up-to-date. I saw a similar post about this and the only response was to update the graphics drivers (NVIDIA 630M for me), and that's already been done and it STILL doesn't do anything.

Just message or respond if you want more details.
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Showing 1-12 of 12 comments
sadisgate Dec 1, 2012 @ 5:54am 
I 've got the same problem, but no one wants to get back to me. I'm only using intel hd 3000, but i've been told that it should work.
AgustinCordes  [developer] Dec 2, 2012 @ 5:50am 
Folks, I'm afraid this an incompatibility with the drivers alright. Make *sure* you're installing the ones directly from, NOT Microsoft.

If this doesn't work, then you'll have to try past versions. I know it's a pain, but you'll eventually find the set of drivers that does the trick :)
SkinnierSteve Feb 26, 2013 @ 8:33am 
I have exactly the same problem with scratches: Director's cut, but I can't get it to work. I feel like I wasted my money. I don't want to follow any complicated steps like downloading drivers or something, because I have no idea what drivers to download, and where. There must be a solution to this problem. Please help.
SkinnierSteve Feb 26, 2013 @ 8:36am 
It only works when I turn slideshow mode on, but slideshow mode is way to hard.
skeltal kween Feb 26, 2013 @ 1:43pm 
Hey there. You may not be able to use the same solution that I came across. It was a foolish mistake I made. I had updated my Nvidia drivers (since that's what I have for a card; I also have Intel HD Graphics 3000 though) and somehow the control panel for the Nvidia card changed so that the computer automatically makes the decisions on which graphics set/card to use - in this case, in my experience, it was ALWAYS the Intel graphics. I changed it back to always use the Nvidia card for games and programs that require heavy performance on the computer's end.

I remember searching high and low for other solutions besides that one and found nothing besides the slideshow mode that you mentioned. Of course, I bet the awesome AgustinCordes could help you out. Hopefully he'll get the notification for this.
Never Trust OTL Feb 28, 2013 @ 7:59pm 
I am at the same problem in the game. I finally got it to work and its completely black. driving me crazy. No idea what to do
AgustinCordes  [developer] Mar 1, 2013 @ 3:15am 
The *only* solution is to download the latest drivers. I'm sorry, but I'm afraid this is a common annoyance of PC games. It's not as complicated as it sounds though. Only three major vendors (Nvidia, ATI and Intel) and they generally release a single download for all their video cards.

I promise that will do the trick :)
j4960s Mar 23, 2013 @ 12:15pm 
i might buy this game, i have intel hd 4000 graphics & i use secunia P.S.I free and it updates all my drivers, if i buy this game and i get the same problems about being dark i will post it on here...
skeltal kween Mar 24, 2013 @ 4:18pm 
Originally posted by j4960s:
i might buy this game, i have intel hd 4000 graphics & i use secunia P.S.I free and it updates all my drivers, if i buy this game and i get the same problems about being dark i will post it on here...

Have you bought it yet? Let us know. Some of us might be able to help.
j4960s Mar 24, 2013 @ 9:05pm 
i bought the game and i have had no problems, i have seached the mansion and picked up a few items and read lots of books looked at all the pictures on the walls but have no idea what i am supposed to do, and inside the mansion it is bright as day
i have 30 games & each and every one has loaded and run first time with not a single problem
i must be the only person on steam not to have any kind of problems,
i hope you all get your game to work...
skeltal kween Mar 25, 2013 @ 11:09am 
Lol my problem was fixed a long time ago, bud. I've never had any trouble with my games either, unless I'm modding, but that's a different ball game.

The walkthrough on Game Boomers is great if you're stuck.
sadisgate Oct 24, 2013 @ 10:06am 
I finally got this game to work! Yes, I did have to update my graphics driver...about 5 times! Now I can finally play the game I paid for about a year ago!
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