Ultra Street Fighter IV

Ultra Street Fighter IV

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DADDYDC650 Aug 8, 2014 @ 1:02am
I don't have the Pre-order 2014 Challengers Pack!
So I bought the Ultra Street Fighter IV digital upgrade yesterday (the 7th) at 9 PM and did not receive the 2014 Challengers Pack! even though steam was still advertising the pre-order bonus.

====EDIT by wbacon=====
Update! So I've got something worked out for those who missed the pre-order bonus by the skin of your teeth.

To receive your pre-order DLC costume pack, please email your 'proof of purchase' to Capcom Customer Support at support@capcom.com before Friday, August 15th, 10AM Pacific Time.

You can forward the purchase confirmation email that Steam sends to your registered email address.

Please use the following email subject line (without quotes):

"Steam USF4 Pre-order DLC"

Last edited by WBacon [capcom]; Aug 11, 2014 @ 3:55pm
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Showing 1-15 of 127 comments
WickedRequiem Aug 8, 2014 @ 1:12am 
Yeah... the game was released at 8 PM, so you missed it by an hour.
Last edited by WickedRequiem; Aug 8, 2014 @ 1:12am
dewyweb Aug 8, 2014 @ 1:16am 
Are you sure you actually pre-ordered it and didn't just buy it without refreshing the page? I did it around an hour before release and still got the costumes. Try contacting Steam support I guess.
DADDYDC650 Aug 8, 2014 @ 1:24am 
Well the game was going to come out on the 8th and I guess they moved it up a day. I logged into Steam at 9 PM Pacific on the 7th and purchased the digial upgrade because they were still advertising the pre-order bonus. I don't see it listed under my DLC and I can't choose any of the costumes. That is unless I have to unlock them in the game?
Last edited by DADDYDC650; Aug 8, 2014 @ 1:57am
Daikaiser Aug 8, 2014 @ 1:43am 
Same here.
DADDYDC650 Aug 8, 2014 @ 1:48am 
Glad I'm not the only one that didn't receive the 2014 Challengers Pack!. I notified Steam support and asked them to add it to my DLC. If that's not possible, I would like a refund and I'll just buy it from somewhere else when it's cheaper.

Ethan Aug 8, 2014 @ 1:49am 
same here!
DADDYDC650 Aug 8, 2014 @ 1:58am 
Okay that's 2 other people. I'm not crazy after all. ...
lcjuans13 Aug 8, 2014 @ 1:59am 
same here , I do see in properties under dlc tab it says super street fighter iv fantasy 2014 challenge .... but I have no idea how to put on the costumes , I am sure because it said preorder when I added the ultra street fighter iv upgrade to library
does anyone know how to turn on the costumes ?
I had ssfiv before the upgrade and that's why I had no idea how to put on the costumes , and one of the reasons I preordered was that I would get all previous costumes
Hadoudou Aug 8, 2014 @ 2:44am 
The costumes are only for the new characters...
Last edited by Hadoudou; Aug 8, 2014 @ 2:54am
lcjuans13 Aug 8, 2014 @ 3:17am 
zeroeximus Aug 8, 2014 @ 4:07am 
I dont have it either, they were still advertising that the fantasy costumes are available, so i bought the game but its not there
DADDYDC650 Aug 8, 2014 @ 4:30am 
Originally posted by 囧 Hadoken 囧:
The costumes are only for the new characters...
Of course. I don't have the pre order bonus and can't use any of the new costumes because of it. This is why i created this thread.
Ethan Aug 8, 2014 @ 5:05am 
I think only who pre-order the game in full ( 27 dollar or so ..) get the costumes Challengers Pack and the digitial update get only the fantasy Costume for pre-order
DADDYDC650 Aug 8, 2014 @ 7:42am 
That's not what the product page listed.
☆KOFF3E Aug 8, 2014 @ 7:53am 
Originally posted by DADDYDC650:
That's not what the product page listed.
I just bought it after i saw that it advertised as it coming with the upgrade pack and didnt recieve it.. very dissapointing!
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Date Posted: Aug 8, 2014 @ 1:02am
Posts: 127