wbacon [capcom]  [developer] Oct 12, 2013 @ 8:21am
Solution to crash at launch (UPDATE: Nov.3,2013)
=======UPDATE Nov. 3, 2013=======
Here's another tip that may help all version of Windows. Some GFWL games may expect game files being installed on the same drive where Windows is installed.

For example, if your Windows Vista/7/8 is installed on the C drive, LP2 (and possibly other GFWL-based games) may expect the game build installed under the same drive letter.

Steam client as you may be aware allows users to manually select the drive (including externally attached drives) during the initial download/installation process. GFWL client or the game may not recognize this when the user deviates from the default drive letter when installed through Steam.

If you've already installed LP2 on another drive, try moving the entire Lost Planet 2 folder following the steps below:

Assumptions:
- Windows and Steam client is installed on C drive.
- LP2: installed on a different drive letter (assume D drive in this example)

1) Shut down Steam client (click "Exit" from the Steam menu in th eupper left corner).
2) Go to D:\Steam\SteamApps\ and delete "appmanifest_45750.acf"
3) Copy or Move the entire "Lost Planet 2" folder from "D:\Steam\SteamApps\common\" to "C:\Steam\SteamApps\common\"
4) Start Steam client and sign in with your account.
5) Double-click Lost Planet 2 from the Library menu.
6) Install game to its default location ("Install under C:\Steam")
7) Steam client will recognize the build already exists at its designated location and will validate existing files instead of redownloading the game again.
8) Start game and sign into GFWL.

==============================
Hi all,

I am cross-posting a forum post from RedX, one of our helpful community members from the Street Fighter forums, who neatly summarized a step-by-step solution for this very issue few months back:

Originally posted by RedX:

1) Open Programs and Features in Control Panel. This can be done by pressing Windows Key + W, then typing Programs and Features and hitting Return.

2) Look for "Microsoft Games for Windows Marketplace" and "Microsoft Games for Windows - LIVE Redistributable." Right click each one, one at a time and uninstall both of them.

2a) Restart Windows.

3) REINSTALL the Xbox.com version of GFWL. Why? I don't know other than it works. It has something to do with the new Xbox One, I imagine. Whatever the case, I was upset. But doing this fixed GFWL games on Windows 8. I currently play Dark Souls: Prepare to Die Edition and Street Fighter X Tekken on Windows 8 and both work fine with the Xbox version of GFWL.

Here ya go: http://www.xbox.com/en-US/live/pc/downloadclient

And if you aren't an en-US, just switch to your locale.

http://www.xbox.com/fr-FR/live/pc/downloadclient

It's a Games for Windows Live client issue that primarily affects Windows 8 users but should be helpful for Windows 7 and earlier users as well.

In a nutshell, the above process ensures you're flushing out any old/incompatible GFWL file system before freshly installing the newest GFWL client.
Last edited by wbacon [capcom]; Nov 3, 2013 @ 7:01pm
Showing 1-15 of 60 comments
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dagr Oct 12, 2013 @ 8:28am 
Hope you remove Games for Windows Live from all your games

Best regards
CaNTBeFaD3d Oct 12, 2013 @ 8:39am 
nope this didnt work for me.. it actually now messed up my street fighter cross tekken. worst part is, you cant get your money back. $5 well wasted.. i never had to work so hard to get a game running.. hats off to consoles for this.. Capcom games suck on PC always has problems.. thanks for giving me a task to do on my weekend as if working thought the week isnt enough.. i gotta play with this ♥♥♥♥ for multifple hours for a $5 game.. ugh capcom scewed us again.... loll
CaNTBeFaD3d Oct 12, 2013 @ 8:55am 
now when i try to use gamemarket.. it says i need windows assistant 5.7 and it wont install now i get a error opening up the market place.. nice this crap set me back 2 more steps... im done with this... ima ask steam for my money back or ima be out this ♥♥♥♥♥.. ill just stick with origin and pirating games.. why pay for ♥♥♥♥ that dont work..
CaNTBeFaD3d Oct 12, 2013 @ 9:06am 
why have pwned next to this topic.. this doesnt work... and even if the original post the guy below said it still dont work..loll didnt even do the research.. slackers at capcom.. and this is why you guys lose alot of money on games..
ETesla Oct 12, 2013 @ 9:10am 
It worked for me, thanks =D
Haguen Oct 12, 2013 @ 9:43am 
It works now on GFWL (Online Multiplayer), but sounds like they put enable the game on GFWL, cause before to that (for the people request) the game don´t worked with anything. I see a quick solution now, but i don´t think that this still working so much time, maybe 3 months max.

Best Regards!
the piola Oct 12, 2013 @ 8:07pm 
didnt work on windows 8.1. scammers, scammers everywhere.
CaNTBeFaD3d Oct 12, 2013 @ 9:20pm 
101
Eek-A-Mouse Oct 13, 2013 @ 1:32am 
I'm having different crash problems.
The game just crashes after roughly 15 to 20 min. into the game.
The game runs fine, without any problems and i've always been able to run the game without any problems in the past.
I've been working with capcoms for weeks now to find a solution.
But i dont think most of the crash problems, ''or atleast mine'' are able to be fixed...
Especially if the problems is in conflict with ''new or more modern hardware''
This was my favorite game.... a SHAME i dont get to play it propperly again...
Haguen Oct 13, 2013 @ 7:44am 
Solution Here: Crash game (APPCRASH), UPDATE for GFWL, Working Fine Now! Anyway I Request Your Help People for Request The SinglePlayer and Savegame able Without the GFWL in the Future!
The game Don´t works after you update the "Game For Windows Live", so you can´t get this game properly works online player (Cooperative), so the Solution if you can´t running or get the "APPCRASH" xlive.dll Error is:

First: Delete the game files through Steam Client and then Download again the game through Steam Client.

Second: Make a backup of the game with your Steam Client: Steam -> Make Security Backup.

Third: Uninstall/Delete The "Game For Windows Live" or "Microsoft Game For Windows Live marketplace".

Fourth: Install the game again through Steam Client: Steam -> Recovery(Restore From The Steam Security Backup of the Game) Games.

Five: Go to the folder of the Game: "Steam\SteamApps\common\Lost Planet 2\" and click to install the file: "gfwlivesetup". If this don´t works, let me know.


When the game is working you need to Update the "Game For Windows Live" for be able to play the game Online, so you need do this Final Steps:

<<<<<<<<<<<<<<<<<<<<<<<< Final Steps >>>>>>>>>>>>>>>>>>>>>>>>>>

You need to Use The Download Files from My Storage Virtual Account:

https://app.box.com/s/3n5xapyuyon9v7lgn13a

Step 1.) Do Click/Open the file: "wlsetup-idcrl Windows Live ID Installer" and install this.

Step 2.) Do Click/Open the file: "gfwlivesetup Games for Windows" and install this.

Step 3.) Go to the Folder: "XLive update1\Updates\43430808\Content" and do click to the file "Setup" and install this.

This is working for me in: Windows 7 (32 Bits), I think that it can works with Vista/Windows 8 (32/64 Bits, using the Windows 7 Compatibility).

<<<<<<<<<<<<<<<<<<<<<<<< That´s All >>>>>>>>>>>>>>>>>>>>>>>>>>

Anyway I Request Your Help People for request The SinglePlayer and Savegame able Without the GFWL in the Future, Please Type "Count me in" for this Help Request To Capcom-Steam.

Best Regards from Haguen.
Haguen Oct 13, 2013 @ 7:45am 
Originally posted by Gravediggaz:
I'm having different crash problems.
The game just crashes after roughly 15 to 20 min. into the game.
The game runs fine, without any problems and i've always been able to run the game without any problems in the past.
I've been working with capcoms for weeks now to find a solution.
But i dont think most of the crash problems, ''or atleast mine'' are able to be fixed...
Especially if the problems is in conflict with ''new or more modern hardware''
This was my favorite game.... a SHAME i dont get to play it propperly again...
try Updating your drivers grapich card.
CaNTBeFaD3d Oct 13, 2013 @ 10:50am 
Originally posted by Haguen:
Solution Here: Crash game (APPCRASH), UPDATE for GFWL, Working Fine Now! Anyway I Request Your Help People for Request The SinglePlayer and Savegame able Without the GFWL in the Future!
The game Don´t works after you update the "Game For Windows Live", so you can´t get this game properly works online player (Cooperative), so the Solution if you can´t running or get the "APPCRASH" xlive.dll Error is:

First: Delete the game files through Steam Client and then Download again the game through Steam Client.

Second: Make a backup of the game with your Steam Client: Steam -> Make Security Backup.

Third: Uninstall/Delete The "Game For Windows Live" or "Microsoft Game For Windows Live marketplace".

Fourth: Install the game again through Steam Client: Steam -> Recovery(Restore From The Steam Security Backup of the Game) Games.

Five: Go to the folder of the Game: "Steam\SteamApps\common\Lost Planet 2\" and click to install the file: "gfwlivesetup". If this don´t works, let me know.


When the game is working you need to Update the "Game For Windows Live" for be able to play the game Online, so you need do this Final Steps:

<<<<<<<<<<<<<<<<<<<<<<<< Final Steps >>>>>>>>>>>>>>>>>>>>>>>>>>

You need to Use The Download Files from My Storage Virtual Account:

https://app.box.com/s/3n5xapyuyon9v7lgn13a

Step 1.) Do Click/Open the file: "wlsetup-idcrl Windows Live ID Installer" and install this.

Step 2.) Do Click/Open the file: "gfwlivesetup Games for Windows" and install this.

Step 3.) Go to the Folder: "XLive update1\Updates\43430808\Content" and do click to the file "Setup" and install this.

This is working for me in: Windows 7 (32 Bits), I think that it can works with Vista/Windows 8 (32/64 Bits, using the Windows 7 Compatibility).

<<<<<<<<<<<<<<<<<<<<<<<< That´s All >>>>>>>>>>>>>>>>>>>>>>>>>>

Anyway I Request Your Help People for request The SinglePlayer and Savegame able Without the GFWL in the Future, Please Type "Count me in" for this Help Request To Capcom-Steam.

Best Regards from Haguen.


Thats a whole lotta steps for nothing.. people can get it working on windows 7... windows 8 works better.. but the people who upgraded windows 8.1 are the ones who cant play. its because of GFLW it just dont work.. i have older verisons of it. and based on the ones i installed.. there were different games from capcom it would let me play and not let me play. its the cheap connection from gflw... it did this too GTA and dead rising as well.. you just need to mess with the version of GFLW... i have a dual OS boot so i did less steps on my windows 7... i got it to work.. but it should work on windows 8... but im thinking steam dont care.. they are making money for a flawed game.. this is why PC will never be better than CONSOLES... consoles always have less problems... plus I WOULD HATE TO GET A STEAM MACHINE IF YOU GOTTA DO THIS ♥♥♥♥ ALL THE TIME.. NO REFUNDS NO HELP.. JUST A BIG F U and your out.. LOL thanks STEAM for banging me out of another $5 you win this time..
dagr Oct 13, 2013 @ 11:06am 
Originally posted by Haguen:
Solution Here: Crash game (APPCRASH), UPDATE for GFWL, Working Fine Now! Anyway I Request Your Help People for Request The SinglePlayer and Savegame able Without the GFWL in the Future!
The game Don´t works after you update the "Game For Windows Live", so you can´t get this game properly works online player (Cooperative), so the Solution if you can´t running or get the "APPCRASH" xlive.dll Error is:

First: Delete the game files through Steam Client and then Download again the game through Steam Client.

Second: Make a backup of the game with your Steam Client: Steam -> Make Security Backup.

Third: Uninstall/Delete The "Game For Windows Live" or "Microsoft Game For Windows Live marketplace".

Fourth: Install the game again through Steam Client: Steam -> Recovery(Restore From The Steam Security Backup of the Game) Games.

Five: Go to the folder of the Game: "Steam\SteamApps\common\Lost Planet 2\" and click to install the file: "gfwlivesetup". If this don´t works, let me know.


When the game is working you need to Update the "Game For Windows Live" for be able to play the game Online, so you need do this Final Steps:

<<<<<<<<<<<<<<<<<<<<<<<< Final Steps >>>>>>>>>>>>>>>>>>>>>>>>>>

You need to Use The Download Files from My Storage Virtual Account:

https://app.box.com/s/3n5xapyuyon9v7lgn13a

Step 1.) Do Click/Open the file: "wlsetup-idcrl Windows Live ID Installer" and install this.

Step 2.) Do Click/Open the file: "gfwlivesetup Games for Windows" and install this.

Step 3.) Go to the Folder: "XLive update1\Updates\43430808\Content" and do click to the file "Setup" and install this.

This is working for me in: Windows 7 (32 Bits), I think that it can works with Vista/Windows 8 (32/64 Bits, using the Windows 7 Compatibility).

<<<<<<<<<<<<<<<<<<<<<<<< That´s All >>>>>>>>>>>>>>>>>>>>>>>>>>

Anyway I Request Your Help People for request The SinglePlayer and Savegame able Without the GFWL in the Future, Please Type "Count me in" for this Help Request To Capcom-Steam.

Best Regards from Haguen.
TLDR

GFWL DRM is the worst thing on Steam
the piola Oct 13, 2013 @ 1:21pm 
zzzzzz... fix the damn game, we want to play.
saschwa Oct 13, 2013 @ 5:04pm 
ya if you could het rid of gfwl already thatd be great
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