VirZOOM Arcade
All of my past data is gone and had to login under a new website?
I logged on this evening and all of my previous information, Pandora stations, login account, custom workouts, and everything else was gone. I basically had to start from scratch and use a my-dev.virzoom domain to register my bike. Is this normal? Can I get my golden Pegasus back?
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กำลังแสดง 1-10 จาก 10 ความเห็น
Same here. Help!!
76561198295368552  [ผู้พัฒนา] 20 เม.ย. 2017 @ 6:54am 
Please email support@virzoom.com and specify your username and email address. I'll dig around and see what I can figure out. We're not seeing any across-the-board account failures.

Also, I am not sure how you even found the my-dev domain – we only use that for internal testing of unreleased builds, and accounts there are totally separate from what's available to the public. We have some major unreleased changes on my-dev right now, so if you've been logging in through that, please let me know (and please don't anymore, for your own good, as it won't necessarily work right).
แก้ไขล่าสุดโดย Jason at VirZOOM; 20 เม.ย. 2017 @ 6:59am
76561198295368552  [ผู้พัฒนา] 20 เม.ย. 2017 @ 7:10am 
P.S. This pointed us to a bug in our build that is directing people to the wrong domain when they register! We're working on a fix.
76561198295368552  [ผู้พัฒนา] 20 เม.ย. 2017 @ 7:13am 
P.P.S. In the meantime, I can confirm that both your accounts' data are safe and sound!
Thanks, Jason! It sounds like you're on the trail, but let me know if you need any additional information from my end.
This just started after the last udpae you did this week. Noticed there is a new one today. Hope this helps. Now if you can just figure out my other issue.
It's back. Data is back now. Thanks.
76561198295368552  [ผู้พัฒนา] 21 เม.ย. 2017 @ 6:07am 
Thanks for confirming! Yeah, the data didn't go anywhere – we were just sending you to the wrong server, so you couldn't get to it. We ... really shouldn't do that. :steamfacepalm:
Almost gave an old man a heart attack.
76561198295368552  [ผู้พัฒนา] 21 เม.ย. 2017 @ 2:17pm 
Not the thing you want to do when you make exercise games!
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กำลังแสดง 1-10 จาก 10 ความเห็น
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วันที่โพสต์: 18 เม.ย. 2017 @ 8:34pm
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