All of my past data is gone and had to login under a new website?

[doktorinjh]

I logged on this evening and all of my previous information, Pandora stations, login account, custom workouts, and everything else was gone. I basically had to start from scratch and use a my-dev.virzoom domain to register my bike. Is this normal? Can I get my golden Pegasus back?

[Spyder17]

Same here. Help!!

[76561198295368552]

Please email [e-mail] and specify your username and email address. I'll dig around and see what I can figure out. We're not seeing any across-the-board account failures.

Also, I am not sure how you even found the my-dev domain – we only use that for internal testing of unreleased builds, and accounts there are totally separate from what's available to the public. We have some major unreleased changes on my-dev right now, so if you've been logging in through that, please let me know (and please don't anymore, for your own good, as it won't necessarily work right).

[76561198295368552]

P.S. This pointed us to a bug in our build that is directing people to the wrong domain when they register! We're working on a fix.

[76561198295368552]

P.P.S. In the meantime, I can confirm that both your accounts' data are safe and sound!

[doktorinjh]

Thanks, Jason! It sounds like you're on the trail, but let me know if you need any additional information from my end.

[Spyder17]

This just started after the last udpae you did this week. Noticed there is a new one today. Hope this helps. Now if you can just figure out my other issue.

[Spyder17]

It's back. Data is back now. Thanks.

[76561198295368552]

Thanks for confirming! Yeah, the data didn't go anywhere – we were just sending you to the wrong server, so you couldn't get to it. We ... really shouldn't do that.

[Spyder17]

Almost gave an old man a heart attack.

[76561198295368552]

Not the thing you want to do when you make exercise games!