UPDATE 3 - July 22, 2013
I can confirm that the little patch that went out today has indeed fixed my issue; I just completed the chapter and have started the next. I've noticed a couple people in the comments saying that they've hit a similar issue again later in the game, so I will try to complete the game in the next couple days and keep you guys updated if I encounter the same bug again.
To Sub, and anyone else from the 4A development team reading this: huge thanks to you guys for acknowledging this issue and working so hard to get a fix out so quickly. I'm sure I speak on behalf of everyone here that we really appreciate it. You guys have created an incredibly good game and I'm really looking forward to being able to complete it.
After the recent patch, a lot of people - myself included - have been experiencing the game crashing to desktop during certain loading screens after the end/at the beginning of certain chapters (after saving Anna for me). There are a lot of smaller discussion threads all over the place so it would be nice to have one central location where everyone can discuss this. This way the same information isn't continuously being repeated and we can make the issue more visible.
For reference, the following troubleshooting tips do not work for the vast majority of people:
- Verify Integrity of Game Cache does not work
- Restarting the chapter does not work
- Restarting the game in Safe Mode does not work
- Uninstalling and reinstalling the game does not work
- Downloading someone else's save file off the internet has worked for some people, but many people understandably do not like this solution
Please post your specific issue here and we'll try to get this fixed.
UPDATE 1 - July 20, 2013
thanks, for posting this, guys. With community's help I now have all information I need about this crash. Tomorrow it will be reported to our programmers and we'll try to fix it as soon as it possible.
UPDATE 2 - July 21, 2013
Unfortunately, I can't tell you when this trouble will be patched yet, we're still working on it. But I have some possible workaround which may help.
After crash game should ask you to launch it in safe mode. This will launch the game on low resolution and lowest graphical settings. Say "yes" to run in safe mode, go through the loading sequence which crashes, wait for save and then relaunch the game in normal mode and change graphical settings if it is needed. It helped to some of my friends so it may help to you too.
I hope we can patch this tomorrow. I'll keep you in touch
hey guys. Thank you for all your comments here, some of them are really helpful.