21:9 corrupted ? Sys hangs after i close it

[™aw8da8]

strange....i can change the resolution to 2560x1080, ok fov suxx, have to change that but if i close SS3, the game hangs.... not with 1920x1080

[Solais]

Please post logs as said in the FAQ.

[DEN [CT]]

We need a better explanation, please...
Screen shot, and exactly what's wrong with 2560x1080.
TIA

[™aw8da8]

i can give you my credit card informations, my adress, my hobbies, everthing, yes

[AlenL]

You seriously expect that we can help fix your problem based on description of "fov suxx" and "the game hangs"? This is a joke, right?

We need to know how does it look when resolution is set to that, if you want that fixed, and also need crash logs to see what causes the crash if you want the crash fixed.

[™aw8da8]

its serious, serious. i will take a look this evening...

and btw: its not really a 21:9. the resolution is maybe 2560x1080p but its somekind of 16:9ish....not really cool. sam is fat, the gunFov is fat.....any ideas ?

[AlenL]

Well, we can give some ideas as soon as we see the log and screenshots. :)

Regarding the fatness of objects on screen, is your monitor really 21:9, or is that just the resolution? Because if the resolution aspect doesn't match monitor aspect, you get what is called "non-square pixels" resulting in such fatness.

[™aw8da8]

Alenl: no, i cannot read on my monitor a ultrawide screen by phillips which is exactly a 21:9. im working as an it / web administrator, i know my business.

if i change to 2560x1080 its changing, tells me: is it ok. i say yes, the resolution switches back to 1920x1080 !

if i change it again, ss3 crashes...horrible.

[™aw8da8]

and be serious, because i spend my money to your house !

-------------------------------


-------- START OF LOG --------

21:13:37 LOG: Core version: $Version: distro_Sam3_PC; SeriousSam3-Windows-Final; 184890 2013-06-18 12:57:07 @builder05; Win32-Static-Final-Default$
21:13:37 LOG: Command: $
21:13:37 LOG: Initializing timer.
21:13:37 LOG: Timestamp: 2013/09/05 21:13:37
21:13:37 LOG: Binary name: Sam3.exe
21:13:37 LOG: Binary soft path: Bin/
21:13:37 LOG: Binary hard path: XX:\XXXXXX\steamapps\common\Serious Sam 3\Bin\
21:13:37 LOG: Application directory: XX:\XXXXXXX\steamapps\common\Serious Sam 3\
21:13:37 LOG: * OS...
21:13:37 LOG: Name: Windows 7
21:13:37 LOG: Kernel: WinNT (64-bit)
21:13:37 LOG: Version: 6.1, build 7601
21:13:37 LOG: Misc: Service Pack 1
21:13:37 LOG:
21:13:37 LOG: * CPU...
21:13:37 LOG: Vendor: GenuineIntel
21:13:37 LOG: Name: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
21:13:37 LOG: Type: 0, Family: 6, Model: 10, Stepping: 9
21:13:37 LOG: Clock: 3.40 GHz
21:13:37 LOG: Cores: 8
21:13:37 LOG: CMOV: Yes
21:13:37 LOG: SSE: Yes
21:13:37 LOG:
21:13:37 LOG: * Memory...
21:13:37 LOG: Total physical memory: 16334 MB
21:13:37 LOG: Free physical memory: 12913 MB
21:13:37 LOG:
---------
yes, maschine is updated
---------
21:13:37 LOG: Loaded "XX:\XXXXXX\steamapps\common\Serious Sam 3\Bin\ScriptLua.dll".
21:13:37 LOG: Loaded "XX:\XXXXXX\steamapps\common\Serious Sam 3\Bin\GameEnv_Steam.dll".
21:13:37 INF: GameEnv API: Steam
21:13:37 INF: Encoded user ID = ♥♥♥♥♥♥♥!!!
21:13:37 LOG: Error getting mixer source line info for microphone. Will not be able to control microphone.
21:13:37 LOG: Created thread 4924(ResourceLoader).
21:13:37 LOG: Loading cvars from "$XX:/XXXXXX/userdata/XXXXXX/XXXXXX/local/SeriousSam3.ini".
21:13:37 LOG: Trying to set display mode 1920x1080(fullscreen)...
21:13:37 INF:
21:13:37 INF: * Desktop settings...
21:13:37 INF: Color depth: 32-bit
21:13:37 INF: Desktop resolution: 2560 x 1080
21:13:37 INF: Virtual screen: 2560 x 1080
21:13:37 INF: Monitors attached: 1
21:13:37 LOG: Loaded "XX:\XXXXXXX\steamapps\common\Serious Sam 3\Bin\GfxD3D.dll".
21:13:37 LOG: Loaded "D3D9.dll".
21:13:37 LOG: Loaded "D3DCompiler_43.dll".
21:13:37 LOG: Loaded "D3DX9_43.dll".
21:13:38 INF:
21:13:38 INF: Gfx API: Direct3D
21:13:38 INF: Resolution: 1920 x 1080
21:13:38 INF: Vendor: nVidia (0x10DE)
21:13:38 INF: Driver: nvd3dum.dll (0x1180)
21:13:38 INF: Renderer: NVIDIA GeForce GTX 680
21:13:38 INF: Version: 9.18.13.2049
21:13:38 INF: Video memory size: 4096 MB
21:13:38 INF: Available for textures: 3740 MB
21:13:38 INF: Active GPU(s): 1
21:13:38 LOG: Processing file Content/SeriousSam3/Config/CheckDriver.lua
21:13:38 INF: Driver version: 32049 (required: 30600)
21:13:38 LOG: Loaded "XX:\XXXXXX\steamapps\common\Serious Sam 3\Bin\SfxXAD.dll".
21:13:38 LOG: Loaded "X3DAudio1_7.dll".
21:13:38 INF:
21:13:38 INF: Sfx API: XAudio2
21:13:38 INF: Device: Lautsprecher (Realtek High Definition Audio)
21:13:38 INF: Mixer frequency: 48000 Hz
21:13:38 INF: Mixer voices: 2
21:13:38 INF: Max sound sources: 35
21:13:38 INF: Max total volume: 3
21:13:38 INF: Speaker config: stereo
21:13:38 INF: Environment FX: enabled
21:13:38 INF: Current environment: Padded cell
21:13:38 INF:
21:13:38 LOG: Loaded "XXXXX:\XXXXXX\steamapps\common\Serious Sam 3\Bin\SeriousSam3_Project.dll".
21:13:38 LOG: Content/SeriousSam3/All_01.gro: 6414 files, signature: OFFICIALTOISLAMABAD
21:13:38 LOG: Content/SeriousSam3/All_02.gro: 5133 files, signature: OFFICIALTOISLAMABAD
21:13:38 LOG: Content/SeriousSam3/All_145562.gro: 2565 files, signature: OFFICIALTOISLAMABAD
21:13:38 LOG: Content/SeriousSam3/All_147686.gro: 835 files, signature: OFFICIALTOISLAMABAD
21:13:38 LOG: Content/SeriousSam3/All_150406.gro: 627 files, signature: OFFICIALTOISLAMABAD
21:13:38 LOG: Content/SeriousSam3/All_170136.gro: 703 files, signature: OFFICIALTOISLAMABAD
21:13:38 LOG: Content/SeriousSam3/All_184890.gro: 106 files, signature: OFFICIALTOISLAMABAD
21:13:38 LOG: Content/SeriousSam3/CachedShaders_PC.gro: 4391 files, signature: OFFICIALTOISLAMABAD
-----
yes, its not cracked OFFICIALTOISLAMABAD !
-----
21:13:38 LOG: Loading translation tables from Content/SeriousSam3/Locales/enu/.
21:13:38 LOG: Content/SeriousSam3/Locales/enu/translation.tbl
21:13:38 LOG: Content/SeriousSam3/Locales/enu/translation_All.tbl
21:13:39 LOG: Loaded "X:\XXXXXX\XXXXX\common\Serious Sam 3\Bin\CodecAudio_Vorbis.dll".
21:13:39 LOG: Module 'Bin/CodecAudio_Vorbis.module' loaded in '0.00' seconds.
21:13:39 LOG: Loaded "XX:\XXXXXX\XXXXXX\common\Serious Sam 3\Bin\CodecVideo_Null.dll".
21:13:39 LOG: Module 'Bin/CodecVideo_Null.module' loaded in '0.00' seconds.
21:13:39 LOG: Loaded "XX:\XXXXXX\XXXXXX\common\Serious Sam 3\Bin\Input.dll".
21:13:39 LOG: Loaded "xinput1_3.dll".
21:13:39 LOG: Module 'Bin/Input.module' loaded in '0.01' seconds.
21:13:39 LOG: Loaded "XXX:\XXXXXX\steamapps\common\Serious Sam 3\Bin\Game.dll".
21:13:39 LOG: Module 'Bin/Game.module' loaded in '0.00' seconds.
21:13:39 LOG: Loaded "XX:\XXXXX\steamapps\common\Serious Sam 3\Bin\ProcRender.dll".
21:13:39 LOG: Loaded "XX:\XXXXX\steamapps\common\Serious Sam 3\Bin\Shaders.dll".
21:13:39 LOG: Module 'Bin/Shaders.module' loaded in '0.00' seconds.
21:13:39 LOG: Module 'Bin/ProcRender.module' loaded in '0.02' seconds.
21:13:39 LOG: Module 'Bin/Shaders.module' loaded in '0.00' seconds.
21:13:39 INF: Using cheats will invalidate your score for this level and achievements won't be awarded for the remainder of the game.
21:13:39 LOG: Skipped assigning to prj_strMultiplayerSessionName because the saved version (0) is different than the current version (2).
21:13:39 LOG: Alienware LightFX is not installed.
21:13:39 LOG: Module 'Bin/SeriousSam3_Project.module' loaded in '0.82' seconds.
21:13:39 LOG: Processing file Content/SeriousSam3/Config/autoexec.cfg
21:13:39 LOG: Created thread 7176(GameDataJobs).
21:13:39 ERR: Error opening wave in!
21:13:39 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/CommandTable/'.
21:13:39 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
21:13:39 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
21:13:39 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
21:13:39 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
21:13:39 LOG: cvarShowDiffs()
21:13:39 LOG: cmp_pixMaxSize = 4096 (2048)
21:13:39 LOG: crm_bCastShadows = 1 (0)
21:13:39 LOG: crm_fDensityBias = 1.1 (1)
21:13:39 LOG: crm_fDistanceBias = 1.2 (1)
21:13:39 LOG: dcl_ctMaxNewTrianglesPerFrame = 4096 (2048)
21:13:39 LOG: dcl_ctMaxTrianglesPerGroup = 8192 (4096)
21:13:39 LOG: efx_bDownsampleHQ = 1 (0)
21:13:39 LOG: efx_bSharpStreaks = 1 (0)
21:13:39 LOG: efx_fOcclusionBufferScale = 1 (0.5)
21:13:39 LOG: efx_iMaxRippleSources = 30 (10)
21:13:39 LOG: efx_iOcclusionBlur = 2 (1)
21:13:39 LOG: efx_iStreaksQuality = 3 (2)
21:13:39 LOG: gam_bAllowArmorItems = 1 (-1)
21:13:39 LOG: gam_bAllowHealthItems = 1 (-1)
21:13:39 LOG: gam_bAllowJoinInProgress = 0 (-1)
21:13:39 LOG: gam_bAllowPowerupItems = 1 (-1)
21:13:39 LOG: gam_bAllowSeriousBombItems = 1 (-1)
21:13:39 LOG: gam_bAmmoStays = 1 (-1)
21:13:39 LOG: gam_bArmorStays = 1 (-1)
21:13:39 LOG: gam_bAutoCycleMaps = 0 (-1)
21:13:39 LOG: gam_bCustomizedDifficulty = 0 (-1)
21:13:39 LOG: gam_bExtraMPEnemies = 1 (-1)
21:13:39 LOG: gam_bFriendlyFire = 0 (-1)
21:13:39 LOG: gam_bHealthStays = 1 (-1)
21:13:39 LOG: gam_bInfiniteAmmo = 0 (-1)
21:13:39 LOG: gam_bPowerupsStay = 1 (-1)
21:13:39 LOG: gam_bRankedMatch = 0 (-1)
21:13:39 LOG: gam_bRespawnInPlace = 1 (-1)
21:13:39 LOG: gam_bWeaponsStay = 1 (-1)
21:13:39 LOG: gam_ctFragsLimit = 20 (-1)
21:13:39 LOG: gam_ctGoalsLimit = 10 (-1)
21:13:39 LOG: gam_ctMaxPlayers = 1 (-1)
21:13:39 LOG: gam_ctMinPlayers = 1 (-1)
21:13:39 LOG: gam_ctPrivateSlots = 0 (-1)
21:13:39 LOG: gam_ctRoundLimit = 10 (-1)
21:13:39 LOG: gam_ctTimeLimit = 10 (-1)
21:13:39 LOG: gam_gdDifficulty = 3 (0)
21:13:39 LOG: gam_iExtraEnemyDamagePerPlayer = 0 (-1)
21:13:39 LOG: gam_iExtraEnemyStrength = 0 (-1)
21:13:39 LOG: gam_iExtraEnemyStrengthPerPlayer = 0 (-1)
21:13:39 LOG: gam_iInvulnerableAfterSpawning = 0 (-1)
21:13:39 LOG: gfx_bLastGoodFullScreen = 1 (0)
21:13:39 LOG: gfx_bRequiredShaderReload = 1 (0)
21:13:39 LOG: gfx_bRequiredTextureReload = 1 (0)
21:13:39 LOG: gfx_iFXAA = 4 (1)
21:13:39 LOG: gfx_pixLastGoodResHeight = 1080 (480)
21:13:39 LOG: gfx_pixLastGoodResWidth = 1920 (640)
21:13:39 LOG: gfx_pixLastGoodWinHeight = 1080 (480)
21:13:39 LOG: gfx_pixLastGoodWinWidth = 1920 (640)
21:13:39 LOG: gfx_pixResHeight = 1080 (0)
21:13:39 LOG: gfx_pixResWidth = 1920 (0)
21:13:39 LOG: gfx_pixWinHeight = 1080 (480)
21:13:39 LOG: gfx_pixWinWidth = 1920 (640)
21:13:39 LOG: lmp_bAllowAnisotropy = 1 (0)
21:13:39 LOG: men_iMaxGlows = 5 (3)
21:13:39 LOG: nmp_pixMaxSize = 4096 (2048)
21:13:39 LOG: plr_fFOVOverride = 99.11764 (-1)
21:13:39 LOG: prj_bDebrisCastShadow = 1 (0)
21:13:39 LOG: prj_bSkippableIntroScene = 1 (0)
21:13:39 LOG: prj_ctMaxCorpses = 50 (20)
21:13:39 LOG: prj_ctMaxCorpsesCoop = 20 (8)
21:13:39 LOG: prj_ctMaxDebris = 200 (50)
21:13:39 LOG: prj_ctMaxDebrisCoop = 100 (20)
21:13:39 LOG: prj_ctMaxMovingCorpses = 10 (4)
21:13:39 LOG: prj_ctMaxMovingCorpsesCoop = 5 (2)
21:13:39 LOG: prj_ctMaxMovingDebris = 100 (50)
21:13:39 LOG: prj_ctMaxMovingDebrisCoop = 40 (20)
21:13:39 LOG: prj_fDebrisScreenSizeRatioCull = 0.0010000002 (0.01)
21:13:39 LOG: prj_fDebrisScreenSizeRatioCullCoop = 0.003 (0.015)
21:13:39 LOG: prj_iCPUSpeed = 4 (2)
21:13:39 LOG: prj_iFlashlightType = 3 (2)
21:13:39 LOG: prj_iGPUMemory = 4 (2)
21:13:39 LOG: prj_iGPUSpeed = 4 (2)
21:13:39 LOG: prj_strLastAutoDetectSetup = "gfx_iPixelProgramVersion=40,gfx_ctConcurrentGPUs=1,sys_iGPUVendorID=4318,sys_iCPUFamily=6,sys_iCPUMHz=3400,sys_iGPUDeviceID=4480,sys_strCPUVendor=GenuineIntel,gfx_ulVideoMemoryMB=4096," ("")
21:13:39 LOG: prt_fParticleBias = 1.2 (1)
21:13:39 LOG: ren_fLODBias = 0.5 (1)
21:13:39 LOG: ren_fMax3DRenderingMPix = 2 (0)
21:13:39 LOG: ren_fMirrorQuality = 1 (0.5)
21:13:39 LOG: ren_iMirrorLevelBias = 2 (0)
21:13:39 LOG: sfx_iMaxActiveSounds = 35 (25)
21:13:39 LOG: sha_bShadowTrilinearDithering = 0 (1)
21:13:39 LOG: sha_bVertexShadows = 0 (1)
21:13:39 LOG: sha_fFilledHighlightingDistance = 50 (30)
21:13:39 LOG: sha_fShadowTrilinearSpan = 0.5 (0.25)
21:13:39 LOG: sha_iMaxShockwaves = 40 (8)
21:13:39 LOG: shb_bForceBilinearFiltering = 0 (1)
21:13:39 LOG: shb_fCascadedStepFactor = 5 (4)
21:13:39 LOG: shb_fNearShadowDistance = 5 (4)
21:13:39 LOG: shb_pixMaxShadowSize = 3072 (1536)
21:13:39 LOG: shb_pixShadowDensity = 96 (16)
21:13:39 LOG: snd_fMusicVolume = 0 (0.60000004)
21:13:39 LOG: snd_fVoiceCommVolume = 0.7 (1)
21:13:39 LOG: tex_iAnisotropy = 16 (4)
21:13:39 LOG: tex_pixMaxSize = 4096 (2048)
21:13:39 LOG: Processing file Content/SeriousSam3/Config/AutoDetect.lua
21:13:39 INF: AutoDetect: Hardware values unchanged, nothing to do.
21:13:41 LOG: Created thread 7132(SyncWorkshop).
21:13:42 LOG: Steam workshop sync operation finished in 1.62 seconds.
21:13:43 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/Startup/'.
21:14:00 LOG: Started loading world "Content/SeriousSam3/Levels/Menu/Intro.wld"
21:14:00 LOG: Finished loading world. (process memory: 1326 MB)
21:14:00 LOG: Timestamp: 2013/09/05 21:14:00
21:14:00 INF: Started simulation on 'Content/SeriousSam3/Levels/Menu/Intro.wld' in 0.55 seconds.
21:14:00 LOG: Created thread 8032(WorkerThreadPool).
21:14:00 LOG: Created thread 7928(WorkerThreadPool).
21:14:00 LOG: Created thread 2456(WorkerThreadPool).
21:14:00 LOG: Created thread 7716(WorkerThreadPool).
21:14:00 LOG: Created thread 6388(WorkerThreadPool).
21:14:00 LOG: Created thread 7640(WorkerThreadPool).
21:14:00 LOG: Created thread 5856(WorkerThreadPool).
21:14:00 TRC: 2 sound channels reinitialized.
21:14:00 LOG: Created HDR render-target of 1920x1080.
21:14:01 LOG: Started loading world "Content/SeriousSam3/Levels/Menu/MenuLevel.wld"
21:14:02 LOG: Finished loading world. (process memory: 1343 MB)
21:14:02 LOG: Timestamp: 2013/09/05 21:14:02
21:14:02 INF: Started simulation on 'Content/SeriousSam3/Levels/Menu/MenuLevel.wld' in 0.38 seconds.
21:14:04 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
21:14:20 LOG: Trying to set display mode 2560x1080(fullscreen)...
21:14:20 LOG: Loaded "XX:\XXXXX\XXXXXX\common\Serious Sam 3\Bin\GfxD3D.dll".
21:14:20 LOG: Loaded "D3D9.dll".
21:14:20 LOG: Loaded "D3DCompiler_43.dll".
21:14:20 LOG: Loaded "D3DX9_43.dll".
21:14:20 ERR: Cannot set requested display mode 2560x1080: GfxAPI error:
21:14:20 ERR: Direct3D error: Cannot create rendering device!
21:14:20 ERR:
21:14:20 INF: (display mode already stopped)
--------
yep, here it dies! great
--------
21:14:20 INF: Trying fallback modes...
21:14:20 LOG: Trying to set display mode 1920x1080(fullscreen)...
21:14:20 LOG: Loaded "E:\Steam\steamapps\common\Serious Sam 3\Bin\GfxD3D.dll".
21:14:20 LOG: Loaded "D3D9.dll".
21:14:20 LOG: Loaded "D3DCompiler_43.dll".
21:14:20 LOG: Loaded "D3DX9_43.dll".
21:14:20 LOG: Alienware LightFX is not installed.
21:14:21 INF:
21:14:21 INF: Gfx API: Direct3D
21:14:21 INF: Resolution: 1920 x 1080
21:14:21 INF: Vendor: nVidia (0x10DE)
21:14:21 INF: Driver: nvd3dum.dll (0x1180)
21:14:21 INF: Renderer: NVIDIA GeForce GTX 680
21:14:21 INF: Version: 9.18.13.2049
21:14:21 INF: Video memory size: 4096 MB
21:14:21 INF: Available for textures: 3740 MB
21:14:21 INF: Active GPU(s): 1
21:14:25 LOG: Created HDR render-target of 1920x1080.
21:14:35 LOG: 2013/09/05 21:14:35: Crashed! (used process memory: 1539 MB, free system memory: 11672 MB)
21:14:35 ERR: sysStartProcess("XX:\XXXXXX\XXXXXX\common\Serious Sam 3\Bin\BugReporter_Win32.exe") - 'Invalid argument'
-----------------------------------------------------------------------------

[™aw8da8]

finaly ive managed it to run. starting the serious exe as an admin ! why the heck needs an exe to be startet as an admin to change a resolution ?

[Cunin]

paranoia made another victim

[AlenL]

Ah, I see it crashed, not just hanged. Can you please post the Sam3.rpt file so we can see what caused the crash and fix it in the next patch?
Regarding why it cannot set the 21:9 mode, the log seems to indicate that while your GPU enumerates the mode, it for some reason isn't able to create a 3D rendering context in that mode.

P.S. One thing I don't really understand.... why did you append "TOISLAMABAD" after each "OFFICAL" word? That doesn't really hide anything.

[™aw8da8]

after all that ***, i decided to buy another harddrive, windows 7 prof fresh installation, everything is working now. i took over the existing steam installation.

so, i'm happy with this now.

btw: SS3's metascroe is too low....73 ? for me its a 101%

pure fun. we played ss2 at the lan coop the hole night until nirvana

[AlenL]

Excellent. Thanks for the feedback!