Phant0m Jun 19, 2013 @ 3:57am
Game makes my GPU Drivers crash
everytime I play this game, and it's only this game, around every 10 minutes or so the game locks up, and when I alt tab out of the game, I get a message saying my drivers crashed but have been sucesffuly restored.

Like I said, it's only this game. Anyone else having this issue, how do I fix it?
Showing 1-15 of 55 comments
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AlenL  [developer] Jun 19, 2013 @ 4:01am 
Please post Sam3.log.
Cunin Jun 19, 2013 @ 4:02am 
Before posting read FAQ and other threads.
Phant0m Jun 19, 2013 @ 4:05am 
Originally posted by AlenL:
Please post Sam3.log.

The whole thing?
The-Guardian Jun 19, 2013 @ 4:15am 
Yes the whole log. BTW does it look like a Popup lower right like this for example?

http://i874.photobucket.com/albums/ab304/sword_fish/Scraps/Crash.jpg
Phant0m Jun 19, 2013 @ 4:21am 
Here's the entire log (sam3.log)

http://pastebin.com/Xcu1PS40

Had to use pastebin due to character limit

And yes, when the game locks up and freezes, I alt tab and see a pop up like that
Cdr.Keen Jun 19, 2013 @ 4:35am 
same problem here

- game freezes
- a little popup down right "gpu driver crashed"
- another popup down right "gpu driver restored"
- game continuing

13:23:30 ERR: [Direct3D] Device lost - waiting for reset.
13:23:31 TRC: [Direct3D] Device lost - waiting for reset.
13:23:37 TRC: [Direct3D] Device has been reset successfully.
13:24:47 TRC: [Direct3D] Device has been reset successfully.
13:24:49 TRC: [Direct3D] Device has been reset successfully.

http://pastebin.com/xWnP1SaB

DEN [CT]  [developer] Jun 19, 2013 @ 5:48am 
Phant0m Jun 19, 2013 @ 6:02am 
Originally posted by DEN CT:
Please refer to
http://steamcommunity.com/app/41070/discussions/0/810924774524692072

Sorry but this doesn't really solve my issue, am I supposed to play the beta version instead?
and this issue i'm having isn't really rare, it happens every 5-10 minutes.

Thanks for the help in advance
Flami Jun 19, 2013 @ 6:26am 
update you graphic card drivers to latest whql or beta,and make graphic card cooling fan to 100% fan when run game.
AlenL  [developer] Jun 19, 2013 @ 6:31am 
Phant0m, Den didn't mean to refer to the first post in that thread, but to the subsequent discussion about drivers that followed below.
The-Guardian Jun 19, 2013 @ 7:29am 
Originally posted by Flamingos:
update you graphic card drivers to latest whql or beta,and make graphic card cooling fan to 100% fan when run game.


I'll do what He said.....I came alot to that problem before and I doubt the fault is the game. However the possiblity in relating to that (Just Saying) As i came across this the whole time at customers locally, Problem can relate to a Hardware Failure on the Graphic Card itself, Or Driver Issue, Sometimes the latest driver can cause problems so you have to Downgrade to the previous Driver you have install, Other than That IFFFFFFFF it is HardWare Related what I usually do is Test the Graphic Card. For High Temp Problems, If the Fan not Improving automatically while the Graphic Card Temp is getting Hotter, If Artifacts shows on the screen then that means Power Supply problems not giving the Graphic Card good amount of Voltage etc etc.
Some Graphic Cards come with a Benchmark Utility to Diagnostic Test on ur Graphic Card.


Cdr.Keen Jun 19, 2013 @ 8:00am 
Originally posted by Flamingos:
update you graphic card drivers to latest whql or beta,and make graphic card cooling fan to 100% fan when run game.

thank you for your sugggestion, but i checked this already. no problems with other games so far, happens first time to me.
Flight Lt. Sibanda Jun 19, 2013 @ 2:28pm 
How about on the OS side of the error logs? Do you get anything from that?

e: In event logs, anything there?
0ktai ™ ツ Jun 19, 2013 @ 3:01pm 
Originally posted by Phant0m:
Here's the entire log (sam3.log)
http://pastebin.com/Xcu1PS40
Renderer: AMD Radeon HD 7800 Series

It's a driver error. Try to install 13.1 and the freezing problem is gone.
Scorcher24 Jun 19, 2013 @ 3:16pm 
Had the same issue:
http://pastebin.com/3EdfCZzV

Played about 5 minutes, then my AMD driver crashed, making the game freeze. Could continue after a while though
Drivers are all up to date etc.
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