pengpeng. 5 mar 2013 à 13h00
This game keeps crashing my entire PC :/
Hello everyone,

I'm experiencing a major problem with this game for a while now: It crashes my entire PC! And that without any warning or anything. Its like *zap* - the screen turns black and my PC reboots. It almost always happenes when I'm detonating a couple C4s for example. But not only then. There are several occasions when it happened. I bought this game a long time ago and played it a alot already. I'm almost sure that this problem first occured after i switched my graphics card to an NVIDIA 580 GTX. Before I was using a 260 GTX. I have already tried updating my BIOS and NVIDIA drivers. But without any success.

The 580GTX I'm using has 3GB DRR5 Ram and my OS is Windows 7 64bit SP1. If you want to know any other specs, please ask!

Any help on this will be greatly appreciated!

Thanks in advance
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♫Quilly (Out of Town till Sun. 5 mar 2013 à 13h04 
I'm not very knowedgable on these matters so I'm afraid I can't help a lot, but if it ran ok before than it's probably a compatibility problem with your new card? Or maybe you could try verifying Steam cache files?
Rasta Pedobear (your dad) 5 mar 2013 à 13h11 
PSU may be not powerful enough. What's your detailed PC specification including PSU make and model.
What about other games?
Dernière modification de Rasta Pedobear (your dad); 5 mar 2013 à 13h23
pengpeng. 5 mar 2013 à 13h51 
OK this is interesting too. I just tried playing Serious Sam HD: The first encounter and it happened too... Games like Counter Strike: GO, Portal 2, Just Cause 2 or RAGE for example run without any problems though.

This is my PSU:

A be quiet! Pure Power L7 @ 530W

Is that the info you needed?

Thanks for the answers already!

Dernière modification de pengpeng.; 5 mar 2013 à 13h54
rad87gn 5 mar 2013 à 14h18 
Do you have a video card monitor running? Wondering if it happens on games that the GPU runs at or close to wide open (99%) and doesn't do it when the card doesn't have to work hard. What are the temps for GPU and CPU? SS 3 will make even a GTX 680 work hard.

Nvidia says 600W minimum with a GTX 580.
Dernière modification de rad87gn; 5 mar 2013 à 14h22
AlenL  [développeur] 5 mar 2013 à 22h31 
Yes this sounds like underpowering. Blowing up a couple of C4s at the same time is very intensive both for CPU and GPU.
Though not that underpowering symptoms can also be caused by contact resistance in loose connectors. We have a couple of notes about things like this in the FAQ.
yerson197 6 mar 2013 à 5h53 
alguien me puede decir como jugar serious sam 3 lan
Processor 6 mar 2013 à 6h32 
My guess is because your PSU isn't powerful enough for the new card.
Rasta Pedobear (your dad) 6 mar 2013 à 9h37 
Borrow PSU from a friend, connect (only) your GTX 580 to it and check. Your PC should be able to hande this:
pengpeng. 6 mar 2013 à 12h02 
Thanks for all the replies! I wasnt aware of the fact, that my graphics card needs 600W minimum... Exchanging the PSU will hopefully solve this problems once and for all.
rad87gn 6 mar 2013 à 23h24 
Keep us posted!
pengpeng. 8 mar 2013 à 8h06 
OK, i have just put in a new PSU (be quiet! Pure Power L7 @ 630W) and tested SS3 with it for about an hour. I blew up about 20 C4s at once among some other CPU/GPU intense things. My PC did not crash a single time during that hour, so I think its safe to say, that the problem is solved! Thanks again everyone!
AlenL  [développeur] 10 mar 2013 à 6h15 
Good to hear it is resolved. Thanks for the feedback!
frisky13 18 juil 2013 à 22h15 
I'm running a GTX 570 video card with a 650watt PSU and this game is also causing my computer to go into an instant reboot also...hence why I'm reading this thead right meow.

Everything is up to date, GPU temps are steady at around 75C.
Twice now its done this, both 2.5 hours of playing each time.
Rasta Pedobear (your dad) 18 juil 2013 à 22h58 
frisky13@: What exactly hardware do you have?
AlenL  [développeur] 18 juil 2013 à 22h59 

As I mentioned before...
Though note that underpowering symptoms can also be caused by contact resistance in loose connectors. We have a couple of notes about things like this in the FAQ.

Also, just because a PSU is declared 650watt, it doesn't mean it can pull it. It's hard to tell.

What's certain is that a clean instant reboot is most probably not a software error, but a hardware glitch. Software (e.g. driver error) would usually go at least into blue screen, if not just a crash.
Dernière modification de AlenL; 18 juil 2013 à 23h00
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