Mouse not working after 2nd Start

[雄太 中川 Yuta Nakagawa™]

I just bought this game yesterday and there was no problem after playing it for an hour or so. However, after starting it up today, the mouse was not working at all. Only the keyboard is working.

Im using a 15" Retina Macbook Pro.

OSX 10.8.2
2.3Ghz Core i7
Geforce 650m

Any help?

[AlenL]

Have you rebooted the machine in the mean time?

[雄太 中川 Yuta Nakagawa™]

Yes I did. In fact, the download took a while as my internet was slow, so it finished downloading at around 10:30PM(GMT+8). I booted it up to test it and see if it was running. Everything went smoothly and I played the campaign for around an hour or so. After that i closed it and turned my laptop off for the night. The next day when i booted my laptop up and when I ran SS3, the mouse stopped working completely. Only the keyboard worked. Not even the trackpad worked. Tried using different mouse to no avail.

Oh right, there was no cursor. Not even at the menu screen.

[AlenL]

I mean, when you "turn off" your laptop, does it really shut down, or does it merely hibernate? Most computers nowadays default to hibernation which could cause strange issues in rare cases.

[雄太 中川 Yuta Nakagawa™]

It really shut down.

[AlenL]

That is totally weird. Can you please try running in windowed mode (change it in the options, using keyboard, then relaunch the game)? Also please paste the Sam3.log file.

[雄太 中川 Yuta Nakagawa™]

The mouse works when windowed, but when switched back to full screen, stopped working again. Tried it twice.

Sam3.log goes as shows.

         -------- START OF LOG --------

00:12:39 LOG:  Core version: $Version: distro_Sam3_PC; SeriousSam3_Executables-OSX-Final; 173456 2012-11-29 09:47:15 @builderm01.local; OSX-Static-Final-Default$
00:12:39 LOG:  Command:  $
00:12:39 LOG:  Initializing timer.
00:12:39 LOG:  Timestamp: 2012/12/08 00:12:38
00:12:39 LOG:  Binary name: Sam3
00:12:39 LOG:  Binary soft path: Bin/
00:12:39 LOG:  Binary hard path: /Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/
00:12:39 LOG:  Application directory: /Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/
00:12:39 LOG:  Type: Unix
00:12:39 LOG:  * CPU...
00:12:39 LOG:  Vendor: GenuineIntel
00:12:39 LOG:  Type: 0, Family: 6, Model: 10, Stepping: 9
00:12:39 LOG:  Clock: 2.29 GHz
00:12:39 LOG:  Cores: 8
00:12:39 LOG:  CMOV: Yes
00:12:39 LOG:  SSE: Yes
00:12:39 LOG:  
00:12:39 LOG:  * Memory...
00:12:39 LOG:  Total physical memory: 8192 MB
00:12:39 LOG:  Free physical memory: 0 MB
00:12:39 LOG:  
00:12:39 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/ScriptLua.so".
00:12:39 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/GameEnv_Steam.so".
00:12:39 INF:  GameEnv API: Steam
00:12:39 INF:  Encoded user ID = 2eb4338a:1caac446
00:12:39 LOG:  Loading cvars from "$/Users/Sean/Library/Application Support/Steam/userdata/108685981/41070/local/SeriousSam3.ini".
00:12:39 TRC:  Cannot assign value to cvar dbg_strMarkedDataTypes. The variable is not declared.
00:12:39 LOG:  Skipped assigning to prf_strShowFPSTicker because the saved version (0) is different than the current version (2).
00:12:39 LOG:  Trying to set display mode 1440x900(fullscreen)...
00:12:39 INF:  
00:12:39 INF:  * Desktop settings...
00:12:39 INF:  Color depth: 32-bit
00:12:39 INF:  Desktop resolution: 1440 x 900
00:12:39 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/GfxOGL.so".
00:12:40 INF:  
00:12:40 INF:  Gfx API: OpenGL
00:12:40 INF:  Resolution: 1440 x 900
00:12:40 INF:  Vendor: nVidia (0x10DE)
00:12:40 INF:  Driver: NVIDIA Corporation (0x0FD5)
00:12:40 INF:  Renderer: NVIDIA GeForce GT 650M OpenGL Engine
00:12:40 INF:  Version: 2.1 NVIDIA-8.6.22
00:12:40 INF:  Video memory size: 1024 MB
00:12:40 INF:  Available for textures: 1006 MB
00:12:40 INF:  Active GPU(s): 1
00:12:40 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/SfxOAL.so".
00:12:40 LOG:  Loaded "/System/Library/Frameworks/OpenAL.framework/OpenAL".
00:12:40 TRC:  EAX is not supported.
00:12:40 INF:  
00:12:40 INF:  Sfx API: OpenAL
00:12:40 INF:  Device: Built-in Output
00:12:40 INF:  Mixer frequency: 44100 Hz
00:12:40 INF:  Mixer voices: 64
00:12:40 INF:  Max sound sources: 30
00:12:40 INF:  Max total volume: 3
00:12:40 INF:  Speaker config: (unknown)
00:12:40 INF:  Environment FX: not supported
00:12:40 INF:  
00:12:40 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/SeriousSam3_Project.so".
00:12:40 LOG:    Content/SeriousSam3/All_01.gro: 6414 files, signature: OFFICIAL
00:12:40 LOG:    Content/SeriousSam3/All_02.gro: 5133 files, signature: OFFICIAL
00:12:40 LOG:    Content/SeriousSam3/All_145562.gro: 2565 files, signature: OFFICIAL
00:12:40 LOG:    Content/SeriousSam3/All_147686.gro: 835 files, signature: OFFICIAL
00:12:40 LOG:    Content/SeriousSam3/All_150406.gro: 627 files, signature: OFFICIAL
00:12:40 LOG:    Content/SeriousSam3/All_170136.gro: 703 files, signature: OFFICIAL
00:12:40 LOG:    Content/SeriousSam3/All_173456.gro: 95 files, signature: OFFICIAL
00:12:40 LOG:    Content/SeriousSam3/CachedShaders_PC.gro: 4277 files, signature: OFFICIAL
00:12:41 LOG:  Loading translation tables from Content/SeriousSam3/Locales/enu/.
00:12:41 LOG:    Content/SeriousSam3/Locales/enu/translation.tbl
00:12:41 LOG:    Content/SeriousSam3/Locales/enu/translation_All.tbl
00:12:41 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/CodecAudio_Vorbis.so".
00:12:41 LOG:  Module 'Bin/CodecAudio_Vorbis.module' loaded in '0.00' seconds.
00:12:41 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/CodecVideo_Null.so".
00:12:41 LOG:  Module 'Bin/CodecVideo_Null.module' loaded in '0.00' seconds.
00:12:41 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/Input.so".
00:12:41 LOG:  Module 'Bin/Input.module' loaded in '0.00' seconds.
00:12:41 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/Game.so".
00:12:41 LOG:  Module 'Bin/Game.module' loaded in '0.00' seconds.
00:12:41 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/ProcRender.so".
00:12:41 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/Shaders.so".
00:12:41 LOG:  Module 'Bin/Shaders.module' loaded in '0.00' seconds.
00:12:41 LOG:  Module 'Bin/ProcRender.module' loaded in '0.01' seconds.
00:12:41 LOG:  Module 'Bin/Shaders.module' loaded in '0.00' seconds.
00:12:41 LOG:  Skipped assigning to prj_strMultiplayerSessionName because the saved version (0) is different than the current version (2).
00:12:41 LOG:  Module 'Bin/SeriousSam3_Project.module' loaded in '0.63' seconds.
00:12:41 LOG:  Processing file Content/SeriousSam3/Config/autoexec.cfg
00:12:41 LOG:  cvarShowDiffs()
00:12:41 LOG:  crm_fDensityBias = 1.05 (1)
00:12:41 LOG:  crm_fDistanceBias = 1.1 (1)
00:12:41 LOG:  dcl_ctMaxNewTrianglesPerFrame = 3072 (2048)
00:12:41 LOG:  dcl_ctMaxTrianglesPerGroup = 6144 (4096)
00:12:41 LOG:  efx_bBloomHQ = 1 (0)
00:12:41 LOG:  efx_bSharpStreaks = 1 (0)
00:12:41 LOG:  efx_fOcclusionBufferScale = 0.9 (0.5)
00:12:41 LOG:  efx_iMaxRippleSources = 20 (10)
00:12:41 LOG:  gam_bAllowArmorItems = 1 (-1)
00:12:41 LOG:  gam_bAllowHealthItems = 1 (-1)
00:12:41 LOG:  gam_bAllowJoinInProgress = 0 (-1)
00:12:41 LOG:  gam_bAllowPowerupItems = 1 (-1)
00:12:41 LOG:  gam_bAllowSeriousBombItems = 1 (-1)
00:12:41 LOG:  gam_bAmmoStays = 1 (-1)
00:12:41 LOG:  gam_bArmorStays = 1 (-1)
00:12:41 LOG:  gam_bAutoCycleMaps = 0 (-1)
00:12:41 LOG:  gam_bCustomizedDifficulty = 0 (-1)
00:12:41 LOG:  gam_bExtraMPEnemies = 1 (-1)
00:12:41 LOG:  gam_bFriendlyFire = 0 (-1)
00:12:41 LOG:  gam_bHealthStays = 1 (-1)
00:12:41 LOG:  gam_bInfiniteAmmo = 0 (-1)
00:12:41 LOG:  gam_bPowerupsStay = 1 (-1)
00:12:41 LOG:  gam_bRankedMatch = 0 (-1)
00:12:41 LOG:  gam_bRespawnInPlace = 1 (-1)
00:12:41 LOG:  gam_bWeaponsStay = 1 (-1)
00:12:41 LOG:  gam_ctFragsLimit = 20 (-1)
00:12:41 LOG:  gam_ctGoalsLimit = 10 (-1)
00:12:41 LOG:  gam_ctMaxPlayers = 1 (-1)
00:12:41 LOG:  gam_ctMinPlayers = 1 (-1)
00:12:41 LOG:  gam_ctPrivateSlots = 0 (-1)
00:12:41 LOG:  gam_ctRoundLimit = 10 (-1)
00:12:41 LOG:  gam_ctTimeLimit = 10 (-1)
00:12:41 LOG:  gam_gdDifficulty = 3 (0)
00:12:41 LOG:  gam_iExtraEnemyDamagePerPlayer = 0 (-1)
00:12:41 LOG:  gam_iExtraEnemyStrength = 0 (-1)
00:12:41 LOG:  gam_iExtraEnemyStrengthPerPlayer = 0 (-1)
00:12:41 LOG:  gam_iInvulnerableAfterSpawning = 0 (-1)
00:12:41 LOG:  gfx_bLastGoodFullScreen = 1 (0)
00:12:41 LOG:  gfx_iAntiAliasingSamples = 2 (4)
00:12:41 LOG:  gfx_iFXAA = 3 (1)
00:12:41 LOG:  gfx_pixLastGoodResHeight = 900 (480)
00:12:41 LOG:  gfx_pixLastGoodResWidth = 1440 (640)
00:12:41 LOG:  gfx_pixLastGoodWinHeight = 900 (480)
00:12:41 LOG:  gfx_pixLastGoodWinWidth = 1440 (640)
00:12:41 LOG:  gfx_pixResHeight = 900 (0)
00:12:41 LOG:  gfx_pixResWidth = 1440 (0)
00:12:41 LOG:  gfx_pixWinHeight = 900 (480)
00:12:41 LOG:  gfx_pixWinWidth = 1440 (640)
00:12:41 LOG:  men_bAllowGlowing = 0 (1)
00:12:41 LOG:  men_iMaxGlows = 4 (3)
00:12:41 LOG:  prj_bDebrisCastShadow = 1 (0)
00:12:41 LOG:  prj_bSkippableIntroScene = 1 (0)
00:12:41 LOG:  prj_ctMaxCorpses = 40 (20)
00:12:41 LOG:  prj_ctMaxCorpsesCoop = 15 (8)
00:12:41 LOG:  prj_ctMaxDebris = 150 (50)
00:12:41 LOG:  prj_ctMaxDebrisCoop = 80 (20)
00:12:41 LOG:  prj_ctMaxMovingCorpses = 8 (4)
00:12:41 LOG:  prj_ctMaxMovingCorpsesCoop = 4 (2)
00:12:41 LOG:  prj_ctMaxMovingDebris = 80 (50)
00:12:41 LOG:  prj_ctMaxMovingDebrisCoop = 30 (20)
00:12:41 LOG:  prj_fDebrisScreenSizeRatioCull = 0.0025 (0.01)
00:12:41 LOG:  prj_fDebrisScreenSizeRatioCullCoop = 0.005 (0.015)
00:12:41 LOG:  prj_iCPUSpeed = 3 (2)
00:12:41 LOG:  prj_iFlashlightType = 3 (2)
00:12:41 LOG:  prj_iGPUMemory = 3 (2)
00:12:41 LOG:  prj_iGPUSpeed = 3 (2)
00:12:41 LOG:  prj_smSubtitleMode_copy = 1 (2)
00:12:41 LOG:  prj_strLastAutoDetectSetup = "gfx_iPixelProgramVersion=30,gfx_ctConcurrentGPUs=1,sys_iGPUVendorID=4318,sys_iCPUFamily=6,sys_iCPUMHz=2294,sys_iGPUDeviceID=4053,sys_strCPUVendor=GenuineIntel,gfx_ulVideoMemoryMB=1024," ("")
00:12:41 LOG:  prt_fParticleBias = 1.1 (1)
00:12:41 LOG:  ren_bGeometryInstancing = 0 (1)
00:12:41 LOG:  ren_fLODBias = 0.75 (1)
00:12:41 LOG:  ren_fMax3DRenderingMPix = 1.5 (0)
00:12:41 LOG:  ren_fMirrorQuality = 0.75 (0.5)
00:12:41 LOG:  ren_iMirrorLevelBias = 1 (0)
00:12:41 LOG:  sfx_iMaxActiveSounds = 30 (25)
00:12:41 LOG:  sha_bShadowTrilinearDithering = 0 (1)
00:12:41 LOG:  sha_fFilledHighlightingDistance = 40 (30)
00:12:41 LOG:  sha_iMaxShockwaves = 20 (8)
00:12:41 LOG:  sha_iParallaxMappingQuality = 1 (2)
00:12:41 LOG:  shb_bGeometryInstancing = 0 (1)
00:12:41 LOG:  shb_fCascadedStepFactor = 5 (4)
00:12:41 LOG:  shb_pixMaxShadowSize = 2048 (1536)
00:12:41 LOG:  shb_pixShadowDensity = 64 (16)
00:12:41 LOG:  snd_fVoiceCommVolume = 0.7 (1)
00:12:41 LOG:  tex_iAnisotropy = 8 (4)
00:12:41 LOG:  tex_pixMaxSize = 4096 (2048)
00:12:41 LOG:  Processing file Content/SeriousSam3/Config/AutoDetect.lua
00:12:41 INF:  AutoDetect: Hardware values unchanged, nothing to do.
00:12:43 LOG:  Steam workshop sync operation finished in 0.83 seconds.
00:12:49 WRN:  Some LODs were removed from model "Content/SeriousSam3/Models/Levels/Egypt/Architecture/ModernEgypt/Building_03/Building_Destroyed_03_Short_3F_RuinedEdge_01.bmf"; it could cause problems with decals!
00:12:51 WRN:  Some LODs were removed from model "Content/SeriousSam3/Models/Levels/Egypt/Architecture/ModernEgypt/Tower_01/Tower.bmf"; it could cause problems with decals!
00:12:53 WRN:  Some LODs were removed from model "Content/SeriousSam3/Models/Vehicles/Truck01/Truck01.bmf"; it could cause problems with decals!
00:12:56 LOG:  Started loading world "Content/SeriousSam3/Levels/Menu/Intro.wld"
00:12:57 LOG:  Finished loading world. (process memory: 509 MB)
00:12:57 LOG:  Timestamp: 2012/12/08 00:12:57
00:12:57 INF:  Started simulation on 'Content/SeriousSam3/Levels/Menu/Intro.wld' in 0.53 seconds.
00:12:57 TRC:  2 sound channels reinitialized.
00:13:04 LOG:  Started loading world "Content/SeriousSam3/Levels/Menu/MenuLevel.wld"
00:13:04 LOG:  Finished loading world. (process memory: 519 MB)
00:13:04 LOG:  Timestamp: 2012/12/08 00:13:04
00:13:04 INF:  Started simulation on 'Content/SeriousSam3/Levels/Menu/MenuLevel.wld' in 0.03 seconds.
00:13:22 LOG:  Trying to set display mode 1440x900(window)...
00:13:22 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/GfxOGL.so".
00:13:32 INF:  
00:13:32 INF:  Gfx API: OpenGL
00:13:32 INF:  Window: 1440 x 770
00:13:32 INF:  Vendor: nVidia (0x10DE)
00:13:32 INF:  Driver: NVIDIA Corporation (0x0FD5)
00:13:32 INF:  Renderer: NVIDIA GeForce GT 650M OpenGL Engine
00:13:32 INF:  Version: 2.1 NVIDIA-8.6.22
00:13:32 INF:  Video memory size: 1024 MB
00:13:32 INF:  Available for textures: 1006 MB
00:13:32 INF:  Active GPU(s): 1
00:13:53 LOG:  Trying to set display mode 1440x900(fullscreen)...
00:13:53 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/GfxOGL.so".
00:14:04 INF:  
00:14:04 INF:  Gfx API: OpenGL
00:14:04 INF:  Resolution: 1440 x 900
00:14:04 INF:  Vendor: nVidia (0x10DE)
00:14:04 INF:  Driver: NVIDIA Corporation (0x0FD5)
00:14:04 INF:  Renderer: NVIDIA GeForce GT 650M OpenGL Engine
00:14:04 INF:  Version: 2.1 NVIDIA-8.6.22
00:14:04 INF:  Video memory size: 1024 MB
00:14:04 INF:  Available for textures: 1006 MB
00:14:04 INF:  Active GPU(s): 1
00:14:54 LOG:  Trying to set display mode 1440x900(window)...
00:14:54 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/GfxOGL.so".
00:15:04 INF:  
00:15:04 INF:  Gfx API: OpenGL
00:15:04 INF:  Window: 1440 x 770
00:15:04 INF:  Vendor: nVidia (0x10DE)
00:15:04 INF:  Driver: NVIDIA Corporation (0x0FD5)
00:15:04 INF:  Renderer: NVIDIA GeForce GT 650M OpenGL Engine
00:15:04 INF:  Version: 2.1 NVIDIA-8.6.22
00:15:04 INF:  Video memory size: 1024 MB
00:15:04 INF:  Available for textures: 1006 MB
00:15:04 INF:  Active GPU(s): 1
00:15:18 LOG:  Trying to set display mode 1440x900(fullscreen)...
00:15:18 LOG:  Loaded "/Users/Sean/Library/Application Support/Steam/SteamApps/common/Serious Sam 3/Bin/GfxOGL.so".
00:15:28 INF:  
00:15:28 INF:  Gfx API: OpenGL
00:15:28 INF:  Resolution: 1440 x 900
00:15:28 INF:  Vendor: nVidia (0x10DE)
00:15:28 INF:  Driver: NVIDIA Corporation (0x0FD5)
00:15:28 INF:  Renderer: NVIDIA GeForce GT 650M OpenGL Engine
00:15:28 INF:  Version: 2.1 NVIDIA-8.6.22
00:15:28 INF:  Video memory size: 1024 MB
00:15:28 INF:  Available for textures: 1006 MB
00:15:28 INF:  Active GPU(s): 1
00:15:41 LOG:  resFreeUnusedProxies() released '51' and reverted 0 proxy objects in 0.00 seconds.
00:15:41 LOG:  resFreeUnusedStock() released 1290 files in 0.10 seconds.
00:15:42 LOG:  Saving cvars to "$/Users/Sean/Library/Application Support/Steam/userdata/108685981/41070/local/SeriousSam3.ini".
00:15:42 LOG:  Timestamp: 2012/12/08 00:15:42
00:15:42 LOG:  Core is shutting down
00:15:42 ERR:  pthread_cond_destroy failed!
00:15:42 ERR:  pthread_mutex_destroy failed!
 	 

[AlenL]

So, it is there in window.... hm.... Ok, then, in full screen if you press F1 to invoke the console, does the mouse pointer appear?

[雄太 中川 Yuta Nakagawa™]

Nope.

[AlenL]

Let me clarify one more thing please: this applies to menu mouse only, or does looking around inside the game level stops working too? Sorry for going back and forth, but I'm trying to gather as much info as possible, since we cannot reproduce this problem.

[shrakner]

I'm experiencing the same problem. I installed SS3 BF3 last night on my Retina 15", same specs as the first commenter, and there's no mouse pointer, using either trackpad or a Logitech mouse. I can navigate the menus using the arrow keys, but there's no mouse pointer either in the menus or the game. Keyboard still functions properly though.

[雄太 中川 Yuta Nakagawa™]

Like the guy above said. No mouse in menus, and you cannot look nor shoot in the game.

[loretian]

I'm having the exact same problem, and also, with a MacBook Pro 15" Retina

[AlenL]

Have you tried the latest beta? We added some things to log eventual problems connected to this. We tried to reproduce this here, but we can't, so we have to resort to bouncing it back and forth like this.

[雄太 中川 Yuta Nakagawa™]

I think the issue is related to the Retina Macs and the resolution. Ive done some research online and it shows that Retina Macs are the only one with this problem.

Hope this helps.

[loretian]

I've had some other problems with the games and graphics with my Macbook Pro Retina, so I'm not surprised it's related to that.

AlenL, I'd be happy to try the latest beta, but you'll have to forgive me in that I'm not totally familiar with the mechanics of Steam. How would I go about trying the latest beta? And thanks for looking into this, I'm happy to provide back and forth details as needed.

For what it's worth, deleting my SeriousSam3.ini file and starting with a fresh one temporarily solved the problem, but it once again stopped working after that.