Can't start a game.

[[nCux]*JAY]

cant lunch the game, there is a black screen and "loading" in left lower corner

[[nCux]*JAY]

-------- START OF LOG --------

14:57:11 LOG: Core version: $Version: distro_Sam3_PC; SeriousSam3-Windows-Final; 201197 2014-04-07 13:04:50 @builder09; Win32-Static-Final-Default$
14:57:11 LOG: Command: $
14:57:11 LOG: Initializing timer.
14:57:11 LOG: QueryPerformanceFrequency: 3531591
14:57:11 LOG: Timestamp: 2014/06/14 14:57:06
14:57:11 LOG: Binary name: Sam3.exe
14:57:11 LOG: Binary soft path: Bin/
14:57:11 LOG: Binary hard path: F:\games\steam\steamapps\common\Serious Sam 3\Bin\
14:57:11 LOG: Application directory: F:\games\steam\steamapps\common\Serious Sam 3\
14:57:11 LOG: * OS...
14:57:11 LOG: Name: Windows 7
14:57:11 LOG: Kernel: WinNT (64-bit)
14:57:11 LOG: Version: 6.1, build 7601
14:57:11 LOG: Misc: Service Pack 1
14:57:11 LOG:
14:57:11 LOG: * CPU...
14:57:11 LOG: Vendor: AuthenticAMD
14:57:11 LOG: Name: AMD FX(tm)-4100 Quad-Core Processor
14:57:11 LOG: Type: 0, Family: 15, Model: 1, Stepping: 2
14:57:11 LOG: Clock: 3.62 GHz
14:57:11 LOG: Cores: 4
14:57:11 LOG: CMOV: Yes
14:57:11 LOG: SSE: Yes
14:57:11 LOG: Invariant TSC: Yes
14:57:11 LOG:
14:57:11 LOG: * Memory...
14:57:11 LOG: Total physical memory: 8174 MB
14:57:11 LOG: Free physical memory: 5098 MB
14:57:11 LOG:
14:57:11 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\ScriptLua.dll".
14:57:11 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\GameEnv_Steam.dll".
14:57:11 INF: GameEnv API: Steam
14:57:11 INF: Encoded user ID = e4254492:a0528c96
14:57:11 LOG: Error getting mixer source line info for microphone. Will not be able to control microphone.
14:57:11 LOG: Created thread 5656(ResourceLoader).
14:57:11 LOG: Loading cvars from "$F:/games/steam/userdata/54309102/41070/local/SeriousSam3.ini".
14:57:12 LOG: Trying to set display mode 1920x1080(fullscreen)...
14:57:12 INF:
14:57:12 INF: * Desktop settings...
14:57:12 INF: Color depth: 32-bit
14:57:12 INF: Desktop resolution: 1920 x 1080
14:57:12 INF: Virtual screen: 1920 x 1080
14:57:12 INF: Monitors attached: 1
14:57:12 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\GfxD3D9.dll".
14:57:12 LOG: Loaded "D3D9.dll".
14:57:12 LOG: Loaded "D3DCompiler_43.dll".
14:57:12 LOG: Loaded "D3DX9_43.dll".
14:57:12 LOG: Loaded "ATIADLXY.DLL".
14:57:14 INF:
14:57:14 INF: Gfx API: Direct3D 9.0c
14:57:14 INF: Resolution: 1920 x 1080
14:57:14 INF: Vendor: ATI (0x1002)
14:57:14 INF: Driver: aticfx32.dll (0x6739)
14:57:14 INF: Renderer: AMD Radeon HD 6800 Series
14:57:14 INF: Version: 8.17.10.1299
14:57:14 INF: Video memory size: 1024 MB
14:57:14 INF: Available for textures: 731 MB
14:57:14 INF: Active GPU(s): 1
14:57:14 INF: Driver version: 1299 (required: 1100)
14:57:14 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\SfxXAD.dll".
14:57:14 LOG: Loaded "X3DAudio1_7.dll".
14:57:14 INF:
14:57:14 INF: Sfx API: XAudio2
14:57:14 INF: Device:  (2-    High Definition Audio)
14:57:14 INF: Mixer frequency: 44100 Hz
14:57:14 INF: Mixer voices: 2
14:57:14 INF: Max sound sources: 35
14:57:14 INF: Max total volume: 3
14:57:14 INF: Speaker config: stereo
14:57:14 INF: Environment FX: enabled
14:57:14 INF: Current environment: Padded cell
14:57:14 INF:
14:57:14 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\SeriousSam3_Project.dll".
14:57:14 LOG: Content/SeriousSam3/All_01.gro: 6414 files, signature: OFFICIAL
14:57:15 LOG: Content/SeriousSam3/All_02.gro: 5133 files, signature: OFFICIAL
14:57:15 LOG: Content/SeriousSam3/All_145562.gro: 2565 files, signature: OFFICIAL
14:57:15 LOG: Content/SeriousSam3/All_147686.gro: 835 files, signature: OFFICIAL
14:57:15 LOG: Content/SeriousSam3/All_150406.gro: 627 files, signature: OFFICIAL
14:57:15 LOG: Content/SeriousSam3/All_170136.gro: 703 files, signature: OFFICIAL
14:57:15 LOG: Content/SeriousSam3/All_201197.gro: 264 files, signature: OFFICIAL
14:57:16 LOG: Content/SeriousSam3/CachedShaders_PC.gro: 2753 files, signature: OFFICIAL
14:57:19 LOG: Loading translation tables from Content/SeriousSam3/Locales/rus/.
14:57:19 LOG: Content/SeriousSam3/Locales/rus/translation.tbl
14:57:21 LOG: Content/SeriousSam3/Locales/rus/translation_All.tbl
14:57:27 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\CodecAudio_Vorbis.dll".
14:57:27 LOG: Module 'Bin/CodecAudio_Vorbis.module' loaded in '0.01' seconds.
14:57:27 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\CodecVideo_Null.dll".
14:57:27 LOG: Module 'Bin/CodecVideo_Null.module' loaded in '0.01' seconds.
14:57:27 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\Input.dll".
14:57:27 LOG: Loaded "xinput1_3.dll".
14:57:27 LOG: Loading gamepad config file Content/Config/Input/Windows/XBox360Pad.xml.
14:57:27 LOG: Controller name: Microsoft X-Box 360 pad
14:57:27 LOG: Config file loaded successfuly.
14:57:27 LOG: Loading gamepad config file Content/Config/Input/Windows/XBox360Pad.xml.
14:57:27 LOG: Controller name: Microsoft X-Box 360 pad
14:57:27 LOG: Config file loaded successfuly.
14:57:27 LOG: Loading gamepad config file Content/Config/Input/Windows/XBox360Pad.xml.
14:57:27 LOG: Controller name: Microsoft X-Box 360 pad
14:57:27 LOG: Config file loaded successfuly.
14:57:27 LOG: Loading gamepad config file Content/Config/Input/Windows/XBox360Pad.xml.
14:57:27 LOG: Controller name: Microsoft X-Box 360 pad
14:57:28 LOG: Config file loaded successfuly.
14:57:28 LOG: Module 'Bin/Input.module' loaded in '0.11' seconds.
14:57:28 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\Game.dll".
14:57:28 LOG: Module 'Bin/Game.module' loaded in '0.03' seconds.
14:57:28 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\ProcRender.dll".
14:57:28 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\Shaders.dll".
14:57:28 LOG: Module 'Bin/Shaders.module' loaded in '0.07' seconds.
14:57:28 LOG: Module 'Bin/ProcRender.module' loaded in '0.28' seconds.
14:57:28 LOG: Module 'Bin/Shaders.module' loaded in '0.00' seconds.
14:57:28 INF: Using cheats will invalidate your score for this level and achievements won't be awarded for the remainder of the game.
14:57:28 LOG: Skipped assigning to prj_strMultiplayerSessionName because the saved version (0) is different than the current version (2).
14:57:28 LOG: Alienware LightFX is not installed.
14:57:28 LOG: Module 'Bin/SeriousSam3_Project.module' loaded in '14.15' seconds.
14:57:28 LOG: Created thread 5820(GameDataJobs).
14:57:29 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/CommandTable/'.
14:57:29 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
14:57:29 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
14:57:30 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
14:57:31 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/DefaultBindings/'.
14:57:31 LOG: cvarShowDiffs()
14:57:31 LOG: crm_fDensityBias = 1.05 (1)
14:57:31 LOG: crm_fDistanceBias = 1.1 (1)
14:57:31 LOG: dcl_ctMaxNewTrianglesPerFrame = 4096 (2048)
14:57:31 LOG: dcl_ctMaxTrianglesPerGroup = 8192 (4096)
14:57:31 LOG: efx_bDownsampleHQ = 1 (0)
14:57:31 LOG: efx_bSharpStreaks = 1 (0)
14:57:31 LOG: efx_fOcclusionBufferScale = 0.9 (0.5)
14:57:31 LOG: efx_iMaxRippleSources = 20 (10)
14:57:31 LOG: gfx_bLastGoodFullScreen = 1 (0)
14:57:31 LOG: gfx_bRequiredShaderReload = 1 (0)
14:57:31 LOG: gfx_bRequiredTextureReload = 1 (0)
14:57:31 LOG: gfx_iAntiAliasingSamples = 2 (4)
14:57:31 LOG: gfx_iFXAA = 3 (1)
14:57:31 LOG: gfx_pixLastGoodResHeight = 1080 (480)
14:57:31 LOG: gfx_pixLastGoodResWidth = 1920 (640)
14:57:31 LOG: gfx_pixLastGoodWinHeight = 1080 (480)
14:57:31 LOG: gfx_pixLastGoodWinWidth = 1920 (640)
14:57:31 LOG: gfx_pixResHeight = 1080 (0)
14:57:31 LOG: gfx_pixResWidth = 1920 (0)
14:57:31 LOG: gfx_pixWinHeight = 1080 (480)
14:57:31 LOG: gfx_pixWinWidth = 1920 (640)
14:57:31 LOG: men_iMaxGlows = 4 (3)
14:57:31 LOG: prj_bDebrisCastShadow = 1 (0)
14:57:31 LOG: prj_ctMaxCorpses = 50 (20)
14:57:31 LOG: prj_ctMaxCorpsesCoop = 20 (8)
14:57:31 LOG: prj_ctMaxDebris = 200 (50)
14:57:31 LOG: prj_ctMaxDebrisCoop = 100 (20)
14:57:31 LOG: prj_ctMaxMovingCorpses = 10 (4)
14:57:31 LOG: prj_ctMaxMovingCorpsesCoop = 5 (2)
14:57:31 LOG: prj_ctMaxMovingDebris = 100 (50)
14:57:31 LOG: prj_ctMaxMovingDebrisCoop = 40 (20)
14:57:31 LOG: prj_fDebrisScreenSizeRatioCull = 0.0010000002 (0.01)
14:57:31 LOG: prj_fDebrisScreenSizeRatioCullCoop = 0.003 (0.015)
14:57:31 LOG: prj_iCPUSpeed = 4 (2)
14:57:31 LOG: prj_iFlashlightType = 3 (2)
14:57:31 LOG: prj_iGPUMemory = 3 (2)
14:57:31 LOG: prj_iGPUSpeed = 3 (2)
14:57:31 LOG: prj_strLastAutoDetectSetup = "gfx_iPixelProgramVersion=40,gfx_ctConcurrentGPUs=1,sys_iGPUVendorID=4098,sys_iCPUFamily=15,sys_iCPUMHz=3616,sys_iGPUDeviceID=26425,sys_strCPUVendor=AuthenticAMD,gfx_ulVideoMemoryMB=1024," ("")
14:57:31 LOG: prt_fParticleBias = 1.1 (1)
14:57:31 LOG: ren_fLODBias = 0.75 (1)
14:57:31 LOG: ren_fMax3DRenderingMPix = 1.5 (0)
14:57:31 LOG: ren_fMirrorQuality = 0.75 (0.5)
14:57:31 LOG: ren_iMirrorLevelBias = 2 (0)
14:57:31 LOG: sfx_iMaxActiveSounds = 35 (25)
14:57:31 LOG: sha_bShadowTrilinearDithering = 0 (1)
14:57:31 LOG: sha_fFilledHighlightingDistance = 40 (30)
14:57:31 LOG: sha_iMaxShockwaves = 20 (8)
14:57:31 LOG: sha_iParallaxMappingQuality = 1 (2)
14:57:31 LOG: shb_fCascadedStepFactor = 5 (4)
14:57:31 LOG: shb_fNearShadowDistance = 5 (4)
14:57:31 LOG: shb_pixMaxShadowSize = 2048 (1536)
14:57:31 LOG: shb_pixShadowDensity = 64 (16)
14:57:31 LOG: snd_fVoiceCommVolume = 0.7 (1)
14:57:31 LOG: tex_iAnisotropy = 8 (4)
14:57:31 LOG: tex_pixMaxSize = 4096 (2048)
14:57:31 INF: AutoDetect: Hardware values unchanged, nothing to do.
14:57:36 LOG: Loading gamepad icons file Content/SeriousSam3/Textures/Input/PS3Controller.xml.
14:57:38 LOG: Icons file loaded successfuly.
14:57:38 LOG: Loading gamepad icons file Content/SeriousSam3/Textures/Input/XBox360Controller.xml.
14:57:38 LOG: Icons file loaded successfuly.
14:57:38 LOG: Created thread 5528(SyncWorkshop).
14:57:39 LOG: Steam workshop sync operation finished in 0.27 seconds.
14:58:04 ERR: [Direct3D] Device lost - waiting for reset.
14:58:04 TRC: [Direct3D] Device lost - waiting for reset.
14:58:11 LOG: Found 0 script(s) in 'Content/SeriousSam3/Scripts/Startup/'.
14:58:13 TRC: [Direct3D] Device has been reset successfully.
14:58:16 LOG: Trying to set display mode 1920x1080(window)...
14:58:16 LOG: Loaded "F:\games\steam\steamapps\common\Serious Sam 3\Bin\GfxD3D9.dll".
14:58:16 LOG: Loaded "D3D9.dll".
14:58:16 LOG: Loaded "D3DCompiler_43.dll".
14:58:16 LOG: Loaded "D3DX9_43.dll".
14:58:16 LOG: Loaded "ATIADLXY.DLL".
14:58:18 LOG: Alienware LightFX is not installed.
14:58:19 INF:
14:58:19 INF: Gfx API: Direct3D 9.0c
14:58:19 INF: Window: 1916 x 1054
14:58:19 INF: Vendor: ATI (0x1002)
14:58:19 INF: Driver: aticfx32.dll (0x6739)
14:58:19 INF: Renderer: AMD Radeon HD 6800 Series
14:58:19 INF: Version: 8.17.10.1299
14:58:19 INF: Video memory size: 1024 MB
14:58:19 INF: Available for textures: 739 MB
14:58:19 INF: Active GPU(s): 1

[AlenL]

This looks like the standard AMD Bulldozer problem. You should update your BIOS to a version that fixes the CPU problems. More info here: http://support.amd.com/en-us/kb-articles/Pages/STEAMGamesonAMDFXplatforms.aspx

[[nCux]*JAY]

Thanks, it helped.

[AlenL]

RedEyeStation, I guess it is not the same problem then. :) Probably just similar symptoms, but not the same cause. Can you please open your own thread for that, and post your log file? Also please explain how exactly dos the problem manifest for you.