Official pinned thread for FAQ/common issues (公式スレッド)

[d3p_staff]

In this thread you can ask any question.
As for the bug report, please provide any of the following information you can:
ゲーム関する不具合やご質問等ございましたら、お客様のPC環境とともにこちらのスレッドにご記載ください。

- OS and version
- DirectX version
- CPU model number
- On-board memory capacity
- GPU model number
- Sound device model number
- A screen shot of when the error occurred
(any message on display ?)

日本語でも差し支えございません。

[Finchy]

OS: Windows 8.1 64bit
Direct X: DX 11
Memory: 8GB
GPU: Geforce 750ti
CPU: AMD Phenom II X4 965
-
Crashes on Mission start

The problem is most likely with AMD CPUs that do not support SSE 4.1

Screenshot:

http://puu.sh/q6O3r/366cfd1c53.png

and error report if that matters:

Problem signature:
Problem Event Name: APPCRASH
Application Name: EDF41.exe
Application Version: 0.0.0.0
Application Timestamp: 5735a49e
Fault Module Name: umbra_sandlot.dll
Fault Module Version: 2.5.3.0
Fault Module Timestamp: 5735a261
Exception Code: c000001d
Exception Offset: 00000000000191dc
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1031
Additional Information 1: 6a9a
Additional Information 2: 6a9a4be80bd76d614970228e8120f3ff
Additional Information 3: 6a82
Additional Information 4: 6a820a5442edc3aba760834a81831b88

[Sticks]

Any word on push to talk for microphones?
Open microphones are just awful, especially when the person has speakers so you get to hear every ingame sound twice through their crappy microphone.
Even if they don't have speakers I still don't want to hear them eating chips or yelling at their mom to make them a sandwhich.

[SeiM]

Windows10 64bit
DirectX 12
16GB
GeForce GTX970
CPU:PhenomII X6 1100T

報告にもある通りですが、
ミッションスタート画面でクラッシュ！！

上記のFinchyさんと全く同じ症状です。

[Dakks]

Windows 7 64 Bit
DX 11
8GB RAM
nVidia GTX 760 4GB
Intel i5 4570 (3.2 Ghz)

I noticed the Anti-Aliasing option works in the menu (can see it on the character) but not in-game. Lots of jagged lines on far buildings, trees, enemies, power lines and so on.

Got a random crash during Mission 3 online after about 2 hours of playing, about a minute after the Wing Divers appear.

Other than that, everything has been fine :)

[Dupa]

Could we have an official statement if multiplayer has any kind of region lock?
I played the ps4 us version in hungary (with US players) last year and that worked just great so i hope we dont have to deal with regionlocking here.

[Finchy]

^

Ontop of CPU issue please remove region locks in the west if they are indeed in place.

[SiNiSTAR]

OS: Windows 7 Ultimate 64bit
Direct X: DX 11
Memory: 16GB
GPU: AMD Radeon 7970 3GB VRAM
CPU: AMD Phenom II X6 1090t

Crash on mission start.

[OverdoZe™]

OS: Windows 7 Ultimate 64bit
DirectX: DX11
Memory: 8GB
GPU AMD Radeon HD 6570 2GB
CPU AMD Athlon(tm) x3 440 processor (3.00GHz)

Crashing on mission start

Имя события проблемы: APPCRASH
Имя приложения: EDF41.exe
Версия приложения: 0.0.0.0
Отметка времени приложения: 5735a49e
Имя модуля с ошибкой: umbra_sandlot.dll
Версия модуля с ошибкой: 2.5.3.0
Отметка времени модуля с ошибкой: 5735a261
Код исключения: c000001d
Смещение исключения: 00000000000191dc
Версия ОС: 6.1.7601.2.1.0.256.1
Код языка: 1049
Дополнительные сведения 1: a1fe
Дополнительные сведения 2: a1fe28b05a3a2ced9397d19bcb889dd1
Дополнительные сведения 3: 90ce
Дополнительные сведения 4: 90ce754c7f08982e505b4fcbf4fe5576

[redpizza]

ここに書くようなことじゃないかもしれないが操作設定でXBOXコントローラのBackボタンも割り当てられるようにしてほしい
チャット定型文のショートカットは右スティックで出すようにしてほしい

[Ou-Don]

OS:Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1
DirectX Version: DirectX 11
Memory: 16384MB RAM
Card name: AMD Radeon R9 200 Series
Processor: AMD Phenom(tm) II X6 1090T Processor (6 CPUs), ~3.2GHz

にて、ミッション開始時にゲームが動作を停止しました。

[REVENANT]

Αναρτήθηκε αρχικά από Sticks:

Any word on push to talk for microphones?
Open microphones are just awful, especially when the person has speakers so you get to hear every ingame sound twice through their crappy microphone.
Even if they don't have speakers I still don't want to hear them eating chips or yelling at their mom to make them a sandwhich.

THIS THIS THIS +1

[El Musha]

Windows 10 Home 64-bit
DirectX 11
AMD Phenom II X4 965
8GB Ram
EVGA NVIDIA GTX 760

Crashes on mission start to a white screen with an error message saying the game's executable has stopped working.

[FluffySaki]

Αναρτήθηκε αρχικά από Sticks:

Any word on push to talk for microphones?
Open microphones are just awful, especially when the person has speakers so you get to hear every ingame sound twice through their crappy microphone.
Even if they don't have speakers I still don't want to hear them eating chips or yelling at their mom to make them a sandwhich.

There is one way right now. When you create a room I believe there is an option for chat. Turn that off.

[Mitch]

Can you please add the arrow keys to the rebind list? or even add a .ini file so people can rebind all the keys? :)

[Pan]

+1 on the voice chat. I am sick of hearing idiots breathing into their microphones.