Serious Sam HD: The First Encounter

Serious Sam HD: The First Encounter

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Lennox Dec 28, 2016 @ 12:33pm
Fatal error cannot set Displaymode
Every time when I try to start Serious Sam HD: The First Encounter the message Fatal error cannot set Displaymode appears ( I already installed directX and VCredist) here is my log.





-------- START OF LOG --------

LOG: Core version: $Version: SeriousSamHD; Win32; Standard; Final; 3.003.00:206580; 2014-07-02 10:12:23; @builder07$
LOG: Command: $
LOG: Initializing timer.
LOG: Timestamp: 2016/12/28 21:26:07
LOG: Binary name: SamHD.exe
LOG: Binary soft path: Bin/
LOG: Binary hard path: D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\
LOG: Application directory: D:\Steam\steamapps\common\Serious Sam HD The First Encounter\
LOG: * OS...
LOG: Name: (unknown Windows kernel 6) (Home)
LOG: Kernel: WinNT (64-bit)
LOG: Version: 6.2, build 9200
LOG:
LOG: * CPU...
LOG: Vendor: GenuineIntel
LOG: Type: 0, Family: 6, Model: 12, Stepping: 3
LOG: Clock: 2.89 GHz
LOG: Cores: 4
LOG: CMOV: Yes
LOG: SSE: Yes
LOG:
LOG: * Memory...
LOG: Total physical memory: 8115 MB
LOG: Free physical memory: 4796 MB
LOG:
LOG: Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\ScriptLua.dll".
LOG: Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\GameEnv_Steam.dll".
INF: GameEnv API: Steam
ERR: Error getting mixer source line info for microphone. Will not be able to control microphone.
LOG: Created thread 6916.
LOG: Thread 6916 named 'ResourceLoader'.
LOG: "$D:/Steam/userdata/199993522/41000/local/SeriousSamHD.ini" does not exist, skipping cvar loading.
LOG: Trying to set display mode 640x480(fullscreen)...
LOG:
LOG: Desktop settings:
LOG: Color depth: 32-bit
LOG: Desktop resolution: 640 x 480
LOG: Virtual screen: 2560 x 1080
LOG: Monitors attached: 2
LOG: Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\GfxD3D.dll".
LOG: Loaded "D3D9.dll".
ERR: Cannot set requested display mode 640x480: GfxAPI error: Cannot obtain display adapter info!
INF: Trying fallback modes...
LOG: Trying to set display mode 640x480(fullscreen)...
LOG: Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\GfxD3D.dll".
LOG: Loaded "D3D9.dll".
ERR: Cannot set requested display mode 640x480: GfxAPI error: Cannot obtain display adapter info!
LOG: Trying to set display mode 640x480(fullscreen)...
LOG: Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\GfxD3D.dll".
LOG: Loaded "D3D9.dll".
ERR: Cannot set requested display mode 640x480: GfxAPI error: Cannot obtain display adapter info!
LOG: Trying to set display mode 512x384(fullscreen)...
LOG: Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\GfxD3D.dll".
LOG: Loaded "D3D9.dll".
ERR: Cannot set requested display mode 512x384: GfxAPI error: Cannot obtain display adapter info!
LOG: Trying to set display mode 575x431(window)...
LOG: Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\GfxD3D.dll".
LOG: Loaded "D3D9.dll".
ERR: Cannot set requested display mode 0x0: GfxAPI error: Cannot obtain display adapter info!
LOG: Trying to set display mode 640x480(window)...
LOG: Loaded "D:\Steam\steamapps\common\Serious Sam HD The First Encounter\Bin\GfxD3D.dll".
LOG: Loaded "D3D9.dll".
ERR: Cannot set requested display mode 0x0: GfxAPI error: Cannot obtain display adapter info!
FTL: Fatal error: Cannot set display mode.
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Showing 1-10 of 10 comments
AlenL  [developer] Dec 28, 2016 @ 7:58pm 
This looks like the application has been set to run in compatibility mode. Which version of Windows are you running it on?
Lennox Dec 29, 2016 @ 5:54am 
I am running it on windows 8
AlenL  [developer] Dec 29, 2016 @ 10:41am 
Have you tried updating the GPU driver?
Lennox Dec 29, 2016 @ 10:53am 
yes newest
AlenL  [developer] Dec 29, 2016 @ 10:56am 
That's weird. Simply put - the game cannot initialize DirectX 9, for some reason.
Has anyone every found a solution for this? I've tried just about everything.

-------- START OF LOG --------

15:46:01 LOG: Core version: $Version: distro_Sam3_PC; SeriousSam3-Windows-Final; 261096 2016-04-26 02:52:57 @builder09; Win32-Static-Final-Default$
15:46:01 LOG: Command: $
15:46:01 LOG: Initializing timer.
15:46:01 LOG: QueryPerformanceFrequency: 3312871
15:46:01 LOG: Timestamp: 2017/05/26 15:46:01
15:46:01 LOG: Binary name: Sam3.exe
15:46:01 LOG: Binary soft path: Bin/
15:46:01 LOG: Binary hard path: C:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\
15:46:01 LOG: Application directory: C:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\
15:46:01 LOG: * OS...
15:46:01 LOG: Name: Windows 7
15:46:01 LOG: Kernel: WinNT (64-bit)
15:46:01 LOG: Version: 6.1, build 7601
15:46:01 LOG: Misc: Service Pack 1
15:46:01 LOG:
15:46:01 LOG: * CPU...
15:46:01 LOG: Vendor: GenuineIntel
15:46:01 LOG: Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
15:46:01 LOG: Type: 0, Family: 6, Model: 10, Stepping: 7
15:46:01 LOG: Clock: 3.39 GHz
15:46:01 LOG: Cores: 8
15:46:01 LOG: CMOV: Yes
15:46:01 LOG: SSE: Yes
15:46:01 LOG: Invariant TSC: Yes
15:46:01 LOG:
15:46:01 LOG: * Memory...
15:46:01 LOG: Total physical memory: 16364 MB
15:46:01 LOG: Free physical memory: 11221 MB
15:46:01 LOG:
15:46:01 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\ScriptLua.dll".
15:46:01 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\GameEnv_Steam.dll".
15:46:01 INF: GameEnv API: Steam
15:46:01 INF: Encoded user ID = 7972463f:6379ffdb
15:46:01 LOG: Error getting mixer source line info for microphone. Will not be able to control microphone.
15:46:01 LOG: Created thread 932(ResourceLoader).
15:46:01 LOG: Loading cvars from "$C:/Program Files (x86)/Steam/userdata/111158414/41070/local/SeriousSam3.ini".
15:46:01 LOG: Trying to set display mode 1920x1080(fullscreen)...
15:46:01 INF:
15:46:01 INF: * Desktop settings...
15:46:01 INF: Color depth: 32-bit
15:46:01 INF: Desktop resolution: 1920 x 1080
15:46:01 INF: Virtual screen: 1920 x 1080
15:46:01 INF: Monitors attached: 1
15:46:01 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\GfxD3D9.dll".
15:46:01 LOG: Loaded "D3D9.dll".
15:46:01 LOG: Loaded "D3DCompiler_43.dll".
15:46:01 LOG: Loaded "D3DX9_43.dll".
15:46:01 ERR: Cannot set requested display mode 1920x1080: GfxAPI error:
15:46:01 ERR: Direct3D error: Cannot obtain display adapter info!
15:46:01 ERR:
15:46:01 INF: (display mode already stopped)
15:46:01 INF: Trying fallback modes...
15:46:01 LOG: Trying to set display mode 1920x1080(fullscreen)...
15:46:01 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\GfxD3D9.dll".
15:46:01 LOG: Loaded "D3D9.dll".
15:46:01 LOG: Loaded "D3DCompiler_43.dll".
15:46:01 LOG: Loaded "D3DX9_43.dll".
15:46:01 ERR: Cannot set requested display mode 1920x1080: GfxAPI error:
15:46:01 ERR: Direct3D error: Cannot obtain display adapter info!
15:46:01 ERR:
15:46:01 INF: (display mode already stopped)
15:46:01 LOG: Trying to set display mode 1727x971(window)...
15:46:01 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\GfxD3D9.dll".
15:46:01 LOG: Loaded "D3D9.dll".
15:46:01 LOG: Loaded "D3DCompiler_43.dll".
15:46:01 LOG: Loaded "D3DX9_43.dll".
15:46:01 ERR: Cannot set requested display mode 0x0: GfxAPI error:
15:46:01 ERR: Direct3D error: Cannot obtain display adapter info!
15:46:01 ERR:
15:46:01 INF: (display mode already stopped)
15:46:01 LOG: Trying to set display mode 640x480(window)...
15:46:01 LOG: Loaded "C:\Program Files (x86)\Steam\steamapps\common\Serious Sam 3\Bin\GfxD3D9.dll".
15:46:01 LOG: Loaded "D3D9.dll".
15:46:02 LOG: Loaded "D3DCompiler_43.dll".
15:46:02 LOG: Loaded "D3DX9_43.dll".
15:46:02 ERR: Cannot set requested display mode 0x0: GfxAPI error:
15:46:02 ERR: Direct3D error: Cannot obtain display adapter info!
15:46:02 ERR:
15:46:02 INF: (display mode already stopped)
15:46:02 FTL: Fatal error: Cannot set display mode.
15:46:02 DBG:
15:46:02 DBG: //=====================================================
15:46:02 DBG: Report generated at: 05/26/17 15:46:02
15:46:02 DBG: Version: $Version: distro_Sam3_PC; SeriousSam3-Windows-Final; 261096 2016-04-26 02:52:57 @builder09; Win32-Static-Final-Default$
15:46:02 DBG: Build type: Win32-Static-Final-Default
15:46:02 DBG:
15:46:02 DBG: Dumping stack back trace:
15:46:02 DBG: 00AF5B70 00000001 $adr: "$C:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:006F4B70
15:46:02 DBG: 00407BBE 00000001 $adr: "$C:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:00006BBE
15:46:02 DBG: 004084F8 00000001 $adr: "$C:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:000074F8
15:46:02 DBG: 0040926C 00000001 $adr: "$C:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:0000826C
15:46:02 DBG: 008C7010 00000001 $adr: "$C:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:004C6010
15:46:02 DBG: 00B094D1 00000001 $adr: "$C:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:007084D1
15:46:02 DBG: 00B0960B 00000001 $adr: "$C:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:0070860B
15:46:02 DBG: 008C7081 00000001 $adr: "$C:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:004C6081
15:46:02 DBG: 004093AF 00000001 $adr: "$C:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:000083AF
15:46:02 DBG: 00C10215 00000001 $adr: "$C:/Program Files (x86)/Steam/steamapps/common/Serious Sam 3/Bin/Sam3.exe" 0001:0080F215
15:46:02 DBG: 768D336A 00000001 $adr: "$C:/Windows/syswow64/kernel32.dll" 0001:0000336A
15:46:02 DBG: 77DC9902 00000001 $adr: "$C:/Windows/SysWOW64/ntdll.dll" 0001:00029902
15:46:02 DBG: 77DC98D5 00000001 $adr: "$C:/Windows/SysWOW64/ntdll.dll" 0001:000298D5
15:46:02 DBG:
15:46:02 DBG: //=====================================================
15:46:02 DBG:
15:46:02 DBG:
Last edited by Anarchius; May 26 @ 2:40pm
AlenL  [developer] May 28 @ 11:49pm 
It is sometimes caused by the game, or Steam, being set to run under compatibility mode.
In any case, we recommend that you use Fusion 2017 version of the game which has become available to all owners. It uses a newer engine and should be more resistant to this kind of issues.
Lennox May 29 @ 7:41am 
yeah the fusion version is wonderful. I love you for that one AlenL
AlenL  [developer] May 30 @ 4:06am 
That's why we're here - to make you guys happy. :)
Lennox May 30 @ 7:55am 
That's why I like nice developers. I think I should buy the other Serious Sam games to support you and to have some fun!
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