Portal > General Discussions > Topic Details
mistermonday55 Jul 15, 2013 @ 9:48am
Trouble playing Portal
My brother gifted the Portal Bundle to me last night. I installed Portal and launched it. The screen went black in the upper left hand corner of my screen I see a man with a plug in his head and then it cuts to the valve logo. Afterwards it cuts to a shot of a holding cell like you're looking through a security camera that keeps panning back and forth. Nothing else happens after this and no matter what key I hit I can't get anything to happen or any sort of menu to pop up. If I want to shut down portal, I have to alt+tab to my desktop and close the Portal tab. I have verified the integrity of the game cache and I've uninstalled and reinstalled the game and nothing has changed. Anyone else have this problem?
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Mega Munchy Jul 15, 2013 @ 10:39am 
How long have you been waiting for the main menu to pop up? it normaly takes a few seconds to pop up.
mistermonday55 Jul 15, 2013 @ 10:46am 
I left if sit at the shot of the holding cell for over 10 minutes and nothing changes. Like I said, I can't get any sort of menu to come up at all and none of the keys do anything either. It's just a screen crammed in the upper left corner.
mistermonday55 Jul 15, 2013 @ 5:18pm 
Had a friend help me fix it. Turned out to be a capatability issue. I ended up having to set the game to run on a windows xp patch at a lower video resolution. It works fine now.
Mega Munchy Jul 15, 2013 @ 7:09pm 
ok, if another issue comes up, call steam support :)
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Portal > General Discussions > Topic Details
Date Posted: Jul 15, 2013 @ 9:48am
Posts: 4