Epic Quest of the 4 Crystals

Epic Quest of the 4 Crystals

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TomG Sep 29, 2015 @ 4:09pm
User Reviews
It’s come to our attention that Aldorlea Games and RosePortal Games have given gifts or otherwise compensated some Steam customers to get them to leave reviews for the game Epic Quest of the Four Crystals. This is a manipulation of the user review system, which we don’t allow.

Unfortunately, we cannot tell which reviews were manipulated in this way. To preserve the integrity of user reviews on the product, we’re deleting all user reviews to date. If you wish to repost your review, we welcome you to do so- we've emailed all affected customers and included a copy of their user review.

Advertising laws in many countries require you to disclose any compensation for your review. If you received anything from a publisher or developer in exchange for a user review please say so in your review.
Last edited by TomG; Sep 29, 2015 @ 4:09pm
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Showing 1-15 of 71 comments
Ichibi No Kitsune Sep 29, 2015 @ 4:19pm 
Oh ... I had my doubts about it
says in the rules "not recommended" in my language, but only to keys
(Greenlight positive feedback and you get a key)

should change it to "not allowed"?
or posibility applies only to Greenlight?

http://steamcommunity.com/workshop/about/?appid=765&section=faq
¿Puedo regalar copias de mi juego a cambio de votos?

No creemos que regalar copias de tu juego a cambio de votos refleje adecuadamente el interés genuino del usuario. Eso es algo que seguimos teniendo en cuenta cuando evaluamos qué títulos reciben la aprobación.
Last edited by Ichibi No Kitsune; Sep 29, 2015 @ 4:25pm
Mecha King Kong Sep 29, 2015 @ 5:34pm 
Conspiracy theory: The developers reported themselves so they wouldn't have to give out free guides.
KnightAvenger Sep 29, 2015 @ 5:58pm 
Originally posted by いちび の きつね:
Oh ... I had my doubts about it
says in the rules "not recommended" in my language, but only to keys
(Greenlight positive feedback and you get a key)

should change it to "not allowed"?
or posibility applies only to Greenlight?

http://steamcommunity.com/workshop/about/?appid=765&section=faq
¿Puedo regalar copias de mi juego a cambio de votos?

No creemos que regalar copias de tu juego a cambio de votos refleje adecuadamente el interés genuino del usuario. Eso es algo que seguimos teniendo en cuenta cuando evaluamos qué títulos reciben la aprobación.

That's an interesting point you make. I would like to see a link that officially states that what was done here is against the rules, as I was not aware of this before I got the email regarding this matter. And if there isn't and Valve is making this decision based on the above link, then they should change the wording, as Epic Quest isn't a Greenlit game and definitely the part about "not recommended." That wording just implies that developers and publishers shouldn't do such things but it's not considered breaking the rules if they do. At least that's the way I'm interpreting it.

For the record, I would have posted the same review regardless of the promotion, as I do like the games that RosePortal makes and hope to continue to see more of them on Steam. As of now, though, I'll hold off on reposting until there is some clarification on this issue.
Faelim Sep 29, 2015 @ 6:43pm 
Originally posted by CallistaWhite:
I would like to see a link that officially states that what was done here is against the rules, as I was not aware of this before I got the email regarding this matter.

I'm led to believe those rules are posted in the SteamWorks documentation, which is not publicly available to all users -- only Developers.

Unlike yourself, I only posted a review due to the promotion, as I'm sure many others did as well. That particular aspect is what Valve takes issue with, regardless if it's positive or negative reviews (and let's face it, when you give--or offer to give--people free stuff, they tend to think positively about you).

In my case, it just so happened that I ultimately wasn't particularly favorable of the game.
〖Murtida〗 Sep 29, 2015 @ 9:32pm 
valve... the reviews arent manipulated in the first place because the developers have never asked for positive/negative. they only asked to review the game once its become available in the store. ill post my review again either way...
Rin D. Pryde Sep 29, 2015 @ 10:22pm 
Originally posted by 〖OpE〗Murtida:
valve... the reviews arent manipulated in the first place because the developers have never asked for positive/negative. they only asked to review the game once its become available in the store. ill post my review again either way...

Getting the game (keys) for free still can be seen as bias. These rules are applied to all kinds of media and therefore the fact should be disclosed.
Last edited by Rin D. Pryde; Sep 29, 2015 @ 10:22pm
Jake The Snake Sep 29, 2015 @ 11:31pm 
I reposted my review with a disclaimer that explains that I wrote the review because I support the developer, not for any promise of future keys. As for free keys affecting my view, I was already going to get a key for this game as part of my reward for the Unraveled Kickstarter campaign.

I also think that the length and content of a review should be considered when insinuating that some reviews might be illegitimate. While I did choose "Recommended" for my review, it was definitely not all positive feedback. I also wrote way more than I would need to if I was just doing it for some keys.
ChibiCthulhu Sep 30, 2015 @ 3:48am 
Originally posted by tomg:
If you wish to repost your review, we welcome you to do so- we've emailed all affected customers and included a copy of their user review.

The way you guys copy-pasted my review in the e-mail is a mess. I'll have to re-format the whole thing. Annoying...
M1SANTROPE Sep 30, 2015 @ 7:27am 
All fine I'm happy to got game and guide, my review true and i will post my review again.
bron99 Sep 30, 2015 @ 10:03am 
Don't know if it is normal or not, but i haven't recieve an email. (I understand that there were many reviews, so i can take some time, but i would like to know if you haven't sent all of them or it is just me.)
ChibiCthulhu Sep 30, 2015 @ 10:06am 
Originally posted by bron99:
Don't know if it is normal or not, but i haven't recieve an email. (I understand that there were many reviews, so i can take some time, but i would like to know if you haven't sent all of them or it is just me.)
Did you check your spam folder?
bron99 Sep 30, 2015 @ 10:07am 
Originally posted by ChibiCthulhu:
Originally posted by bron99:
Don't know if it is normal or not, but i haven't recieve an email. (I understand that there were many reviews, so i can take some time, but i would like to know if you haven't sent all of them or it is just me.)
Did you check your spam folder?
Of course yes :) If it is important i'm using Yahoo mail.
ThreeSon Sep 30, 2015 @ 11:27am 
Originally posted by Jake The Snake:
I reposted my review with a disclaimer that explains that I wrote the review because I support the developer, not for any promise of future keys. As for free keys affecting my view, I was already going to get a key for this game as part of my reward for the Unraveled Kickstarter campaign.

Regardless of why you posted the review, you still need to disclose the fact that you received compensation from the developer in exchange for writing it.
Jake The Snake Sep 30, 2015 @ 12:10pm 
Originally posted by ThreeSon:
Originally posted by Jake The Snake:
I reposted my review with a disclaimer that explains that I wrote the review because I support the developer, not for any promise of future keys. As for free keys affecting my view, I was already going to get a key for this game as part of my reward for the Unraveled Kickstarter campaign.

Regardless of why you posted the review, you still need to disclose the fact that you received compensation from the developer in exchange for writing it.

What if someone was to post a review normally, and then a year later, the developer sends that user a gift as a thank you out of the blue. Would you say that the user needs to edit their review to reflect this? What if that same situation happened, but the developer did not explain the reason behind the gift? My point is that what happens after a review is posted is irrelevant. What matters is what happens before a review is posted that affects that review. Someone posting a review without playing the game purely to get compensated in the future is a misuse of the review system. If a user's review is altered because of a promise of future compensation, that is what needs to be disclosed. The fact of whether or not a developer actually got around to rewarding a reviewer is completely irrelevant to the review.
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