Linux - Mac - Common troubleshooting, post game issues here

[onilink_]

Post here if:
-the game has problems in the latest patch but works fine with the previous one
-the game won't run
-the game has a specific problem only under the Mac and/or Linux builds

Linux General FAQ

The game don't start

You need OpenAL and SDL2 and some dependencies. Open a terminal and use this command to install the libs:

sudo apt install libopenal-dev libalut-dev libsndio-dev libsdl2-dev liblua5.1-0

---

libGL error: MESA-LOADER: failed to open radeonsi [...]

or

[...]`GLIBCXX_3.4.22' not found

Try to remove the libstdc++.so.6 in the libs folder of the game (Planet Centauri/lib/linux64/libstdc++.so.6 )

---

The game don't start and gives this error:
0:1(10): error: GLSL 1.40 is not supported. Supported versions are: 1.10, 1.20, 1.30, 1.00 ES, and 3.00 ES

Try to force the OpenGL version when you start the game:

MESA_GL_VERSION_OVERRIDE=3.3 MESA_GLSL_VERSION_OVERRIDE=140 ./PlanetCentauri

More informations can be found on page 8, thanks to Ness.

[james3rdeye]

Hello again, just reporting that in the new patch I'm still experiencing a crash straight after launching and the game won't run, same as before. Mac, OS 10.8.5

[onilink_]

Ok, I answered you in the desired subject:
http://steamcommunity.com/app/385380/discussions/0/350533172685479786/

[james3rdeye]

Sorry mate - missed your last reply in that thread :) I'll try that command line and get back to you, cheers!

[Manders]

I have had no problems with my completely up to date macbook pro.

[ehyder]

And I have had no trouble with my much less up to date Macbook Air, 10.9.5 OS.

So there you go, two datapoints of success :).

[Laroix]

ERROR THE GAME WONT OPEN =/ HELP I WANNA PLAY THIS GAME SO MUCH *.*

Process: steam_osx [1188]
Path: /Applications/Steam.app/Contents/MacOS/steam_osx
Identifier: steam_osx
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: steam_osx [1050]

Date/Time: 2016-06-24 01:21:17.336 -0300
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9

Interval Since Last Report: 246576 sec
Crashes Since Last Report: 33
Per-App Crashes Since Last Report: 23
Anonymous UUID: B4B1DD3B-1AE9-4615-8D7D-F7F9BFA12D05

Crashed Thread: Unknown

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Backtrace not available

Unknown thread crashed with X86 Thread State (64-bit):
rax: 0x000000140002000e rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x5fc0102800000000 rsp: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x0000005500000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000e00000000 r15: 0x0000000000000000
rip: 0x00007fff5fc01028 rfl: 0x0000000000010202 cr2: 0x0000000000000000
Logical CPU: 0

Binary images description not available


External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1468
thread_create: 0
thread_set_state: 0

Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: USB Optical Wheel Mouse, 0x1bcf (Sunplus Innovation Technology Inc.), 0x0002, 0xfd120000 / 4

[DiploFocuZ]

Hi, ive got a problem with a ARK server, i have played this morning, and go to lunch, now im trying to connect the same server and now when im joining sesion , the game have a crash, and the crash say this :

Process: ShooterGame [1793]
Path: /Users/USER/Library/Application Support/Steam/*/ShooterGame.app/Contents/MacOS/ShooterGame
Identifier: com.epicgames.ShooterGame
Version: 4.5.1 (4.5.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: ShooterGame [1793]
User ID: 501

Date/Time: 2016-07-20 01:06:20.738 +0200
OS Version: Mac OS X 10.11.6 (15G31)
Report Version: 11
Anonymous UUID: 3E7681A9-6630-9A63-C8C4-CEDC994EC420


Time Awake Since Boot: 5400 seconds

System Integrity Protection: enabled

Crashed Thread: 2 MainThrd

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000003
Exception Note: EXC_CORPSE_NOTIFY

Please help me, this game cant wait, ive got dinos so hungry! hehehe thanks before all

[Wazubaba [Wazu]]

Hi, the game doesn't seem to be starting from steam anymore on 64bit linux.
I tried launching it in a terminal instead and it spit this out:

/Planet Centauri$ LD_LIBRARY_PATH=$LD_LIBRARY_PATH:lib ./PlanetCentauri ./PlanetCentauri: relocation error: ./PlanetCentauri: symbol _ZTVNSt7__cxx1115basic_stringbufIcSt11char_traitsIcESaIcEEE, version GLIBCXX_3.4.21 not defined in file libstdc++.so.6 with link time reference

Is this libstdc++ being out of date or something?

[Planet Centauri]

We work on it right now , sorry for the trouble :)

[Wazubaba [Wazu]]

Publicado originalmente por Planet Centauri:

We work on it right now , sorry for the trouble :)

No worries! If there are some logs that can help you let me know and I'll try to get them uploaded and linked here for you :)

[Planet Centauri]

Normally, everything now works for linux Wazu :)

[Wazubaba [Wazu]]

Can confirm, it works now, thanks! :)

[maj0rLee]

Platform: Mac OSX 10.8.5
Processor: 2.5 Ghz Intel Core i5
Memory: 8 GB 1333 MHz DDR3
Startup Disk: Macintosh HD

---

Process: PlanetCentauri [816]
Path: /Users/USER/Library/Application Support/Steam/*/PlanetCentauri
Identifier: PlanetCentauri
Version: 0
Code Type: X86-64 (Native)
Parent Process: sh [815]
User ID: 502

Date/Time: 2016-08-08 22:55:27.062 -0700
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10

Interval Since Last Report: 28758 sec
Crashes Since Last Report: 1
Per-App Crashes Since Last Report: 1
Anonymous UUID: D29DA155-B0B5-4565-37A7-D14FC21D5763

Crashed Thread: 0 MainThrd Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008

VM Regions Near 0x8:
-->
__TEXT 00000001004c1000-000000010079b000 [] r-x/rwx SM=COW /Users/USER/Library/Application Support/Steam/*

Dyld Error Message:
Symbol not found: ___strlcpy_chk
Referenced from: */libSDL2-2.0.0.dylib
Expected in: /usr/lib/libSystem.B.dylib

Thread 0 Crashed:: MainThrd Dispatch queue: com.apple.main-thread
0 dyld 0x00007fff600c223f dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 417
1 dyld 0x00007fff600c3138 dyld::halt(char const*) + 79
2 dyld 0x00007fff600c5048 dyld::fastBindLazySymbol(ImageLoader**, unsigned long) + 139
3 libdyld.dylib 0x00007fff898558ee dyld_stub_binder_ + 13
4 ??? 0x0000000100a75008 0 + 4305932296
5 libSDL2-2.0.0.dylib 0x0000000100a53de9 SDL_GL_LoadLibrary_REAL + 92
6 libSDL2-2.0.0.dylib 0x0000000100a53a78 SDL_CreateWindow_REAL + 140
7 PlanetCentauri 0x0000000100739ff6 od::Window::Window(int, int, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) + 198
8 PlanetCentauri 0x00000001006d1370 main + 240
9 libdyld.dylib 0x00007fff898577e1 start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff84bbcd16 kevent + 10
1 libdispatch.dylib 0x00007fff8cb66dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8cb669ee _dispatch_mgr_thread + 54

Thread 2:: IOPollingHelperThread
0 libsystem_kernel.dylib 0x00007fff84bbcd16 kevent + 10
1 steamclient.dylib 0x00000001014b907b OSXHelpers::CIOPollingHelper::RealRun() + 225
2 libtier0_s.dylib 0x00000001020d8863 CatchAndWriteContext_t::Invoke() + 111
3 libtier0_s.dylib 0x00000001020d82af CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 209
4 libtier0_s.dylib 0x00000001020d8380 CatchAndWriteMiniDumpExForVoidPtrFn + 78
5 steamclient.dylib 0x00000001014b8f8b OSXHelpers::CIOPollingHelper::Run() + 27
6 libtier0_s.dylib 0x00000001020dc615 SteamThreadTools::CThread::ThreadExceptionWrapper(void*) + 15
7 libtier0_s.dylib 0x00000001020d8863 CatchAndWriteContext_t::Invoke() + 111
8 libtier0_s.dylib 0x00000001020d82af CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 209
9 libtier0_s.dylib 0x00000001020d8380 CatchAndWriteMiniDumpExForVoidPtrFn + 78
10 libtier0_s.dylib 0x00000001020dc58b SteamThreadTools::CThread::ThreadProc(void*) + 205
11 libsystem_c.dylib 0x00007fff83408772 _pthread_start + 327
12 libsystem_c.dylib 0x00007fff833f51a1 thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff84bbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8340af1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8340ace3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff833f5191 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff84bbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8340af1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8340ace3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff833f5191 start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff84bbc6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8340af1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8340ace3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff833f5191 start_wqthread + 13


Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports
Network Service: AirPort, AirPort, en2
Serial ATA Device: WDC WD5000AAKS-402AA0, 500.11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x2109 (VIA Labs, Inc.), 0x2812, 0xfa130000 / 6
USB Device: USB Uno MIDI Interface, 0x0763 (M-Audio), 0x0150, 0xfa133000 / 12
USB Device: MobilePre, 0x0763 (M-Audio), 0x200f, 0xfa134000 / 11
USB Device: PTZ-430, 0x056a (WACOM Co., Ltd.), 0x00b0, 0xfa132000 / 10
USB Device: HD-PCTU2, 0x0411 (Melco, Inc.), 0x01c5, 0xfa120000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 9
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: P'9220 Mobile Drive, 0x059f (LaCie), 0x1052, 0xfd130000 / 6
USB Device: Hub in Apple Extended USB Keyboard, apple_vendor_id, 0x1003, 0xfd140000 / 5
USB Device: Apple Extended USB Keyboard, apple_vendor_id, 0x020b, 0xfd143000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
FireWire Device: Rugged FW/USB, LaCie, 800mbit_speed

[onilink_]

Thank you for the report @leelustig
I'll see what I can do.

Seems there is a problem with SDL2.

[maj0rLee]

Publicado originalmente por onilink_:

Thank you for the report @leelustig
I'll see what I can do.

Seems there is a problem with SDL2.

Thank you very much!