Plants vs. Zombies: Game of the Year

Plants vs. Zombies: Game of the Year

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Kats Sep 10, 2017 @ 11:03am
Runtime Error
Hello!
I've bought the game today mostly for nostalgia's sake (and found myself addicted again, oh well, it's a fun game after all). However, I've now twice run into a "Runtime Error" which causes the game to crash. The first came just after I got the note from Dr Zomboss. The second occured just as I clicked to let the credits roll. I haven't started it up again, yet, but after the first crash, no save data was lost, so that's something.
I wanted to contact EA support, but apparently they don't offer it for the PC version? Anyways, I was hoping someone here could help me out instead because it's really annoying already. I had to close the game through my task manager because it wouldn't x out.

Anyone got any ideas?
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Killcreek2 Sep 11, 2017 @ 8:08am 
Are you runing win10? If so, try running the game windowed in compatibility mode for win98/xp.

The details of the runtime error would help to narrow the cause down. Was it C++ error? DX error? Kernal error? .net runtime error? etc. Are you using a desktop tower or laptop, & what is the system spec? [cpu, ram, graphics, OS]

Also EA sucks, yes. They still hold the multi-year record for being the worst of the big publishing companies, by far [google it, lols]. It is why I refuse to use their origin client or support them monetarily.
Last edited by Killcreek2; Sep 11, 2017 @ 8:44am
Kats Sep 12, 2017 @ 12:41am 
Originally posted by Killcreek2:
Are you runing win10? If so, try running the game windowed in compatibility mode for win98/xp.

The details of the runtime error would help to narrow the cause down. Was it C++ error? DX error? Kernal error? .net runtime error? etc. Are you using a desktop tower or laptop, & what is the system spec? [cpu, ram, graphics, OS]

Also EA sucks, yes. They still hold the multi-year record for being the worst of the big publishing companies, by far [google it, lols]. It is why I refuse to use their origin client or support them monetarily.

Oh, so many questions, thanks for that! Unfortunately, I can't answer all of them, only some. I don't have a vast understanding of technology, so I don't know if all the info will be what you meant ^^'

- I run Win10.
- I think it was a C++ error each time, but I couldn't swear to it. (I wanted to take a screenshot to remember properly, but as soon as I tabbed out of the game, I couldn't get back in :/ )
- I use a laptop.
- I have two cores with a maximum speed of 2.40GHz (I don't know if it being an Intel Core i7-5500U also matters, but I think so?)
- I really don't know where to find out about the RAM, sorry.
- The quick info I have on graphics are: NVIDIA GeForce with 4GB Dedicated VRAM.

As you can tell, I'm not hyper-educated on these things, so if you need something else or anything, really, it'd be good if you could point me at where to find it. My father helped me pick it based on his knowledge :D

Killcreek2 Sep 13, 2017 @ 10:54am 
Sorry for not responding earlier, had a bad day.

Unusual to find a laptop with decent graphics, nice choice. Not sure where win10 hides the system specs, on win7 you can R-click "my computer" and click "properties" to go to a summary page, win10 may have kept that shortcut.

Easy way to set compatibility mode: goto steam library > R-click PvZ > properties > 3rd tab "local files" > click "browse local files". Should open an explorer window at the game installation directory. Then R-click on "PlantsVsZombies.exe" > properties > goto compatibility tab > select "run in compatibility mode for ..." > try winxp or win7 mode.

If you run the game windowed, you should be able to take a copy of the error message if it occurs again. Either using alt-printscreen [copy image of current window to clipboard] then ctrl-V pasting into image editor / to imgur. Or if you can select the text, copy that with ctrl-C & paste into notepad etc.
The exact error message is usually a very good clue to where the problem cause is, & what to suggest for an appropriate fix.

A possible cause, if you get occasional crashes in other programs too, is simply overheating. Make sure to keep the vents on the bottom & sides of the machine free for good airflow [eg putting it on long-pile carpet to use would smother those vents].
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