If you are having issues or questions about Trine, please check out the below links before making a new post. :) If you can't find a solution there, remember to mention whether you issue concerns the original Trine or the Enchanted Edition when you are submitting your support request
. There are quite a few differences between these two because of the port to a different engine, so we will need to know the version for us to be able to help and answer questions.
If you can't find the answer for your question, feel free to contact us either through these forums or through email: Support [at] Frozenbyte [dot] comPlease remember to report your issue/question in detail
. For support requests, remember to tell us your operating system and other system information. All other relevant information you can think of is handy too, such as error logs or error messages. If you send us an email, please link this topic in your mail.
- FAQ & TROUBLESHOOTING[frozenbyte.com]
Please see the above link for the most common issues and solutions. The most common cause for these issues is that you are lacking PhysX drivers[www.nvidia.com], which Trine requires to work. If installing/reinstalling PhysX does not work, please follow the link to see other common solutions.
- GAMEPAD CONFIGURATION HELP[trine-thegame.com]