Clone Jul 6, 2013 @ 4:58pm
Failed to contact Key server
I played this agem a lot and since a few days, it refuse to start. When I click on Play game, Steam cannot contact the key server and stop there. How can I fix it?
Showing 1-15 of 164 comments
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KaZAamM Jul 7, 2013 @ 12:48am 
I get the same problem. I have no idea why.
Nextrix Jul 7, 2013 @ 1:58am 
Ya same here. Even tried to connect via the ubisoft launcher but it still has to go through steam.
cbr Jul 7, 2013 @ 1:59am 
opt out from the beta participation in the client and restart the client, if you can't manage to do that, unninstall the steam client (don't remove the games) and install it back on.
KaZAamM Jul 7, 2013 @ 6:48am 
Well, that didn't work at all. This did not help.
KaZAamM Jul 7, 2013 @ 10:45am 
I got it working!! In Steam; click on Steam on the top right corner and then choose "settings".

In the account tab, choose "change" in the beta participation then choose 'none'.

It should work right after that.

Edit: This no longer works.
Last edited by KaZAamM; Jul 9, 2013 @ 7:22pm
Bloodhunter Jul 8, 2013 @ 2:39pm 
thanks a lot! You saved my day.
Shadow - stronk tectic Jul 9, 2013 @ 2:09am 
sadly it doesnt work for me, still the same error message
Clone Jul 9, 2013 @ 5:16am 
Originally posted by Shadow:
sadly it doesnt work for me, still the same error message

It shouldn't work now because the beta update is now an official steam update.
http://steamcommunity.com/groups/SteamClientBeta#announcements/detail/2019019804526740601

martino.biasioli Jul 9, 2013 @ 5:47am 
I sent an email to ubisoft support. Hope this will help fix this thing. So all we have to do is wait? Or is there anything we can try? Thx for the help guys
Nyhm Jul 9, 2013 @ 8:10am 
I was playing last night and now I can't, what the ♥♥♥♥ steam, what the ♥♥♥♥. How can you not contact the key server?
elven inside Jul 9, 2013 @ 10:17am 
same problem...
arton331 Jul 9, 2013 @ 10:39am 
OMG i jst want to play the game ;_;
arton331 Jul 9, 2013 @ 10:40am 
Originally posted by KaZAamM:
I got it working!! In Steam; click on Steam on the top right corner and then choose "settings".

In the account tab, choose "change" in the beta participation then choose 'none'.

It should work right after that.

Left*
MADx Jul 9, 2013 @ 11:22am 
I had tried everthing under the sun to get this working, and nothing works. I wonder if it has anything to do with the hack that Ubisoft suffered from last week. All I know the game is dead in the water until this problem is fixed.
KaZAamM Jul 9, 2013 @ 11:49am 
Just checked today and it no longer works. Tried enabling the beta, (didn't work) then disabled beta. (also didn't work) This SUCKS!!

I have forwarded a message to Steam Support. I suggest all of you do the same thing. I can't even access my steam keys for DriverSF anymore either. They had this problem last year as well.

http://forums.steamgames.com/forums/showthread.php?s=b7666537e469c3201bcc5ea76892fabc&t=2589551&page=1

The guys at Valve can fix this problem. We just need to let them know about it. One ticket isn't going to do much. Participate.

https://support.steampowered.com/newticket.php
Last edited by KaZAamM; Jul 9, 2013 @ 12:28pm
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