Crash on Startup

[Kolano]

I'm unable to start the game, it immediately crashes on startup.

302, 303, 305 start up normally, but 301 and 304 both immediately crash.

Windows 7 x64
nVidia GeForce 580

[Piasecznik]

SAME HERE

[ExcideSC]

i got the same problem aswel

[Kolano]

See this...
http://steamcommunity.com/app/31220/discussions/0/

Likely due to running multiple monitors.

[Lцсᶖаᶇ º¹]

They all crash for me. Funny thing is every other Telltale game works fine, from S&M season 1 though to TWD.

[NAWSH]

multiple monitors?! damn, lets see if this guy is right...

[NAWSH]

OK, yes, unplugging my extra monitor fixed it. That's lame but at least I can play now!

[drongo]

thanks for the tipp. when in the game, you can switch to window-mode. then it works with second monitor active.

[Scar107]

So not worth playing on my smaller screen. My second moniter is my TV.

[Kolano]

You can play on whatever screen you'd like. You just need to disable whatever other device is connected. Such is easily accomplished via the Display/Screen Resolution control panels.

[Coda]

Um... let's roll out a bug fix for this, Telltale. That's a rookie mistake.

[Steele]

This problem also came up for me, but because I had a 360 controller plugged in. Unplugged it and the game started up fine.

[Hero_Crellos]

fixed when i disable the other monitor

[Ericz]

Hate these lame things... I'm not supposing to disable anything.
Well, at least there are an easy "solution". Thanks for that.

[Cid]

lol... ok... that was easy (can't believe I was waiting all the time for a bug fix -.-' )
(did this on Windows 7!)

make a screenshot - because all your stuff will be moved to your primary monitor ;)

right click in the desktop
"monitor settings" (had to translate it, last but two entry/third entry from the bottom up)
disable the second monitor by changing the last drop down from "extend" to "only use screen X
(do not close the window yet - you want to switch back to two screens!)

start each part of the game (one by one) and do this:
click options
click the arrow on the right
full screen off
resolution to whatever you like (has to be smaller than the resolution windows uses) (+apply)
exit the game

reenable the second screen
and move all your icons back to their old position

positive/negative:
+ two screens
+ game will not crash
- window instead of fullscreen (smaller than it could be and you see the desktop)

(Telltale should start thinking about windowed fullscreen - quite cool for e.g. MMORPGs when you can manage your TS / read instant messages/browser stuff/watch temperature/speed/... of your PCs components... on your second screen - without minimizing the game/the game being minimized when the game loses the focus)

[R153nm]

Here is a significantly better solution for multi-monitor users. Navigate to the executable and change the compatibility settings for the exe. Choose 'Disable visual themes' and 'Disable desktop composition'. Voila.