Fractured Space

Fractured Space

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[ECG] Protagonist  [developer] May 19, 2016 @ 8:14am
Important announcement for veteran players regarding crew collection
(Message from Madcatstyle)

This is Madcatstyle – James, the CEO of Edge Case Games.

Basically we messed up.

The new Crew Collection System has been rolled out in a way that we are not proud of, and you guys have reacted to in a very understandable way. We have always worked closely with you, the community and listened along our journey through Early Access. And we are listening now.

We will now do what we should have done in the first place and ensure you have the crew you already played so hard to get. To ensure we don’t miss anything, the best way is to give everyone who had played Fractured Space before the last update all the available crew that were attainable then.

Also as some of you will have spent Platinum and Credits on Drop Ships, we will reimburse any currency spent.

As with all new features we’re rolled out over the past 18 months, the crew collection system will improve, and soon as well. The team have many plans to make it fair, fun and rewarding, and of course the team are working hard on many of the other great features of the game that we know you want such as Ranked Play, Replays, Spectator Cam and much much more…

Our sincere apologies – do stick with us – and I will see you on battlefield.

James (Madcatstyle)

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(Protagonist) - The practicalities of this announcement are that we are making the necessary code changes to grant all players active before the last game update all crew members that were available previously (the exceptions being Cpt Jingles and Ridley - you'll keep these if you have them already). We expect this work to be complete by Wednesday 25th May.

Anyone who has invested credits or Platinum in acquiring Drop Ships will have their investments refunded in full. The cut-off point for this refund is the time this post was made - any Drop Ships purchased after this message will not be refunded. We will announce the exact process and timeline for this happening on 25th May.

Thank you for your patience.
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Showing 1-15 of 100 comments
[ECG] Protagonist  [developer] May 19, 2016 @ 8:20am 
Additional clarification : we will not be removing crew members or DNA from anyone. You keep anything you've unlocked already.
AdamTM May 19, 2016 @ 8:21am 
Hear hear.
I'll be the first to say that we appreciate this.
DoReCiakGulp May 19, 2016 @ 8:28am 
that would we the right move
spud3689 May 19, 2016 @ 8:33am 
I think this was a good choice, EdgeCase. It's great to know you guys are responding to the community.

Also, we understand that Fractured Space is still in very early development, so we know that mistakes happen. I'm glad to see that you're actively working on rectifying them.
Scrundle May 19, 2016 @ 8:35am 
So what you're saying is... drop pods are now BOGOF?

I jest, this is a good move.
Oracle May 19, 2016 @ 8:42am 
Since now the game is free to play will be returned money to players who buy the game? Or there will be some bonus?
Zero Strike May 19, 2016 @ 8:47am 
yes nice, right decision
Yarlen May 19, 2016 @ 8:48am 
Thanks guys!
KS3.Robertpdot May 19, 2016 @ 8:57am 
@Diasporator From the wording of the announcement, any premium drop ships purchased after this announcement will not be refunded.
JamesTBG May 19, 2016 @ 8:58am 
Nice :)
Starwolf-001 May 19, 2016 @ 9:06am 
Okay. I'll go and change my review. Also played 2 games after the hotfix you made. had 5/6 games played for the gold crate thing and I still have 5/6 after 2 games played. Also my friend playing the watchman selects the LR cannon and in game he gets the default cannon instead.
LeHadriel May 19, 2016 @ 9:39am 
Good decision. Glad devs care about game a bit. Sadly cant force myself to launch it after patch...
[ECG] Protagonist  [developer] May 19, 2016 @ 10:15am 
@Starwolf-001 If you're missing an award please contact support@edgecasegames.net and we'll make sure you don't miss out.
Octavius Clausewitz May 19, 2016 @ 10:44am 
after I spent around 4.5 million credits on drops to take my old crew back but I still don't have all of it back because I got duplicate after duplicate, this comes just in the right moment, I wanted to buy today 1 packet of 10 crew drop ships again.
tVå // Serafine May 19, 2016 @ 11:32am 
This is higly appreciated.
Please also add the option of buying crew members directly as soon as possible. There's a lot of people who got really really unlucky with remibursement packs or drop pods and are sitting on (ten)thousands of DNA with a high double chance. It is really frustrating to have an incredible amount of a currency that's basically useless because you cannot spend it on anything.

Also please balance your crew members. I made an RPG-like crew generator for you (and updated it a bit since it was first posted), if you do something like that the problematic of the RNG acquisition method will be far less severe because there won't be only one good engineer/captain anymore but all of them will be useful (just in different ways). I've seen you starting to do this with the utility and navigation officers but there's still a fair way to go.

Plus I do like the idea someone had of granting a specific category crew member (the crew member itself could even be random, just the category would be fixed) when you unlock ships - like when you unlock your first utility ship (min tier 2) you get a utility crew member.

Anyways, there's still lots of work to do. I really hope you can make the crew system great again.
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Date Posted: May 19, 2016 @ 8:14am
Posts: 100