Game won't start FAQ

[kubluu]

If the game fails to start, see which of these 3 cases match your situation:

1) You get this error message:

HRESULT: [0x887A0022], Module: (SharpDX.DXGI), ApiCode: DXGI_ERROR_NOT_CURRENTLY_AVAILABLE/NotCurrentlyAvailable

This error is sometimes caused by the video card when switching to fullscreen. Simply retrying should fix it.

2) You get this error message:

System.InvalidOperationException
Microsoft.Xna.Framework.Media.MediaQueue.Play(Microsoft.Xna.Framework.Media.Song)

It may be because the game is missing some files that it depends on for playing music and video. The XNA framework uses audio utilities from the Windows Media Player .dlls, which are assumed to be available on every Windows machine.

SUGGESTIONS:
If you don't have it, you can try to install Windows Media Player.

On Windows 10, this may be helpful:
https://www.addictivetips.com/windows-tips/windows-media-player-in-fall-creators-update-windows-10/

OR
If you don't want to install Windows Media Player, there is a workaround here:
http://steamcommunity.com/app/284100/discussions/0/540737414562663604/

3) You get this error message:

System.InvalidOperationException
at Microsoft.Xna.Framework.Media.VideoPlayer.Play(Microsoft.Xna.Framework.Media.Video)

This one may appear if XNA didn't find the video codec that it needs to play video.

SUGGESTIONS:
Try re-installing Windows Media Player to repair the missing codecs.
OR
Try installing "K Lite Codec Pack" or "K Lite Codec Full" to get the codecs from a different source.
OR
You can start the game without video playback (it only affects the background video on the title screen):
-Find Options.xml (under Documents/Unclaimed World)
Edit the tag "PlayVideo" like so:
<PlayVideo>false</PlayVideo>

4) You get NO error message:

If the game fails to start WITHOUT presenting an error message, the file Errors.txt in the game folder should have information.

If not, then the Windows Event Log on your computer should have more information about the error.

HERE IS A GUIDE for how to access it:
http://forum.unclaimedworld-game.com/viewtopic.php?f=2&t=2585

When you've retrieved the error message, see if it matches one of the above.
If you're still unable to solve it, contact us here in this thread/forum or email us.

[Johnny]

Startup Crash

Hello!

Just bought the game and, when i press "play", the screen turn black, then throws me back to steam..... compability options, administrator, the whole shabang, still no luck.

Any help ?

[Chorier]

+1

Windows Event Log:

System.InvalidOperationException

в Microsoft.Xna.Framework.Media.MediaQueue.Play(Microsoft.Xna.Framework.Media.Song)
в UWGame.Client.Audio.AudioManager.PlaySong(Microsoft.Xna.Framework.Media.Song, Boolean)
в GameStateManagement.MainMenuScreen.LoadContent()
в UWGame.Control.Controller.LoadContent()
в Microsoft.Xna.Framework.DrawableGameComponent.Initialize()
в Microsoft.Xna.Framework.Game.Initialize()
в GameStateManagement.UnclaimedWorld.Initialize()
в Microsoft.Xna.Framework.Game.RunGame(Boolean)
в GameStateManagement.Program.Main()

[kubluu]

Originally posted by Melhior:

+1

Windows Event Log:

System.InvalidOperationException

в Microsoft.Xna.Framework.Media.MediaQueue.Play(Microsoft.Xna.Framework.Media.Song)
в UWGame.Client.Audio.AudioManager.PlaySong(Microsoft.Xna.Framework.Media.Song, Boolean)
в GameStateManagement.MainMenuScreen.LoadContent()
в UWGame.Control.Controller.LoadContent()
в Microsoft.Xna.Framework.DrawableGameComponent.Initialize()
в Microsoft.Xna.Framework.Game.Initialize()
в GameStateManagement.UnclaimedWorld.Initialize()
в Microsoft.Xna.Framework.Game.RunGame(Boolean)
в GameStateManagement.Program.Main()

Hi!

I just googled this error which I have not seen before, and found this:

"It appears that this error is due to not having Windows Media Player installed or configured properly on your computer.

Apparently, the XNA framework decided to lift numerous audio utilities from the Windows Media Player .dlls, which I suppose Microsoft just assumes are available on every Windows machine."
...

So, one thing to try would be to install Windows Media Player...

[Mallick (Brent)]

Just bought this game, Click play, The screen goes black and then instantly crashs.

[kubluu]

Originally posted by Johnny:

Hello!

Just bought the game and, when i press "play", the screen turn black, then throws me back to steam..... compability options, administrator, the whole shabang, still no luck.

Any help ?

The Windows event log on your computer should have more information about the error.

Here is a guide for how to access it:
http://forum.unclaimedworld-game.com/viewtopic.php?f=2&t=2585

[Chorier]

Originally posted by kubluu:

Originally posted by Melhior:

+1

Windows Event Log:

System.InvalidOperationException

в Microsoft.Xna.Framework.Media.MediaQueue.Play(Microsoft.Xna.Framework.Media.Song)
в UWGame.Client.Audio.AudioManager.PlaySong(Microsoft.Xna.Framework.Media.Song, Boolean)
в GameStateManagement.MainMenuScreen.LoadContent()
в UWGame.Control.Controller.LoadContent()
в Microsoft.Xna.Framework.DrawableGameComponent.Initialize()
в Microsoft.Xna.Framework.Game.Initialize()
в GameStateManagement.UnclaimedWorld.Initialize()
в Microsoft.Xna.Framework.Game.RunGame(Boolean)
в GameStateManagement.Program.Main()

Hi!

I just googled this error which I have not seen before, and found this:

"It appears that this error is due to not having Windows Media Player installed or configured properly on your computer.

Apparently, the XNA framework decided to lift numerous audio utilities from the Windows Media Player .dlls, which I suppose Microsoft just assumes are available on every Windows machine."
...

So, one thing to try would be to install Windows Media Player...

Hi,
Thank You !!!

[kubluu]

Originally posted by Mallick:

Just bought this game, Click play, The screen goes black and then instantly crashs.

Can you try to install Windows Media Player? It seemed to help in another case...

[Hemmingjay]

Crash on start, already have media player installed, fully updated.
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: unclaimedworld.exe
Problem Signature 02: 0.0.0.1
Problem Signature 03: 5332e153
Problem Signature 04: Microsoft.Xna.Framework.Video
Problem Signature 05: 4.0.30901.0
Problem Signature 06: 4e6012e0
Problem Signature 07: 14
Problem Signature 08: 0
Problem Signature 09: System.InvalidOperationException
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789




Files that help describe the problem:
C:\Users\Jay\AppData\Local\Temp\WERD68F.tmp.WERInternalMetadata.xml
C:\Users\Jay\AppData\Local\Temp\WEREBA6.tmp.appcompat.txt
C:\Users\Jay\AppData\Local\Temp\WEREC81.tmp.mdmp

FROM THE DEBUG FILE:
InitOtherLists
InitMetaConstants
InitDamageScoreTables
InitConditionalEvents
InitAttachableRenderableTypes
DisplayAllValidationErrors
allPreInitValidationErrors.Clear
allPostInitValidationErrors.Clear

[kubluu]

Originally posted by Mallick:

Just bought this game, Click play, The screen goes black and then instantly crashs.

This guide may assist in finding out what the problem is:

http://forum.unclaimedworld-game.com/viewtopic.php?f=2&t=2585

Originally posted by Hemmingjay:

Crash on start, already have media player installed, fully updated.
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: unclaimedworld.exe
Problem Signature 02: 0.0.0.1
Problem Signature 03: 5332e153
Problem Signature 04: Microsoft.Xna.Framework.Video
Problem Signature 05: 4.0.30901.0
Problem Signature 06: 4e6012e0
Problem Signature 07: 14
Problem Signature 08: 0
Problem Signature 09: System.InvalidOperationException
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789




Files that help describe the problem:
C:\Users\Jay\AppData\Local\Temp\WERD68F.tmp.WERInternalMetadata.xml
C:\Users\Jay\AppData\Local\Temp\WEREBA6.tmp.appcompat.txt
C:\Users\Jay\AppData\Local\Temp\WEREC81.tmp.mdmp

FROM THE DEBUG FILE:
InitOtherLists
InitMetaConstants
InitDamageScoreTables
InitConditionalEvents
InitAttachableRenderableTypes
DisplayAllValidationErrors
allPreInitValidationErrors.Clear
allPostInitValidationErrors.Clear

Can you take a look in the Windows event log?

http://forum.unclaimedworld-game.com/viewtopic.php?f=2&t=2585

From googling, this may be a video codec problem, but more information would be helpful.

[Hemmingjay]

Error 3/26/2014 5:14:04 PM Application Error 1000 (100)
Log Name: Application
Source: Application Error
Date: 3/26/2014 5:14:04 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Hal-9000
Description:
Faulting application name: UnclaimedWorld.exe, version: 0.0.0.1, time stamp: 0x5332e153
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0xe0434352
Fault offset: 0x0000c41f
Faulting process id: 0x1ba8
Faulting application start time: 0x01cf49384d095f5d
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Unclaimed World\UnclaimedWorld.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 8e9996ce-b52b-11e3-af03-50e54950a2a6
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-03-26T21:14:04.000000000Z" />
<EventRecordID>318322</EventRecordID>
<Channel>Application</Channel>
<Computer>Hal-9000</Computer>
<Security />
</System>
<EventData>
<Data>UnclaimedWorld.exe</Data>
<Data>0.0.0.1</Data>
<Data>5332e153</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.18229</Data>
<Data>51fb1116</Data>
<Data>e0434352</Data>
<Data>0000c41f</Data>
<Data>1ba8</Data>
<Data>01cf49384d095f5d</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Unclaimed World\UnclaimedWorld.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>8e9996ce-b52b-11e3-af03-50e54950a2a6</Data>
</EventData>
</Event>

Log Name: Application
Source: .NET Runtime
Date: 3/26/2014 5:14:03 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Hal-9000
Description:
Application: UnclaimedWorld.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
Stack:
at Microsoft.Xna.Framework.Media.VideoPlayer.Play(Microsoft.Xna.Framework.Media.Video)
at UWGame.Control.BackgroundScreen.Update(Microsoft.Xna.Framework.GameTime, Boolean, Boolean)
at UWGame.Control.Controller.Update(Microsoft.Xna.Framework.GameTime)
at Microsoft.Xna.Framework.Game.Update(Microsoft.Xna.Framework.GameTime)
at Microsoft.Xna.Framework.Game.Tick()
at Microsoft.Xna.Framework.Game.HostIdle(System.Object, System.EventArgs)
at Microsoft.Xna.Framework.GameHost.OnIdle()
at Microsoft.Xna.Framework.WindowsGameHost.RunOneFrame()
at Microsoft.Xna.Framework.WindowsGameHost.ApplicationIdle(System.Object, System.EventArgs)
at System.Windows.Forms.Application+ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
at Microsoft.Xna.Framework.WindowsGameHost.Run()
at Microsoft.Xna.Framework.Game.RunGame(Boolean)
at GameStateManagement.Program.Main()

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-03-26T21:14:03.000000000Z" />
<EventRecordID>318321</EventRecordID>
<Channel>Application</Channel>
<Computer>Hal-9000</Computer>
<Security />
</System>
<EventData>
<Data>Application: UnclaimedWorld.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
Stack:
at Microsoft.Xna.Framework.Media.VideoPlayer.Play(Microsoft.Xna.Framework.Media.Video)
at UWGame.Control.BackgroundScreen.Update(Microsoft.Xna.Framework.GameTime, Boolean, Boolean)
at UWGame.Control.Controller.Update(Microsoft.Xna.Framework.GameTime)
at Microsoft.Xna.Framework.Game.Update(Microsoft.Xna.Framework.GameTime)
at Microsoft.Xna.Framework.Game.Tick()
at Microsoft.Xna.Framework.Game.HostIdle(System.Object, System.EventArgs)
at Microsoft.Xna.Framework.GameHost.OnIdle()
at Microsoft.Xna.Framework.WindowsGameHost.RunOneFrame()
at Microsoft.Xna.Framework.WindowsGameHost.ApplicationIdle(System.Object, System.EventArgs)
at System.Windows.Forms.Application+ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
at Microsoft.Xna.Framework.WindowsGameHost.Run()
at Microsoft.Xna.Framework.Game.RunGame(Boolean)
at GameStateManagement.Program.Main()
</Data>
</EventData>
</Event>

[Johnny]

no way lol my computer is named HAL too :D
here is what i got, following the instructions


Anwendung: UnclaimedWorld.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.InvalidOperationException
Stapel:
bei Microsoft.Xna.Framework.Media.MediaQueue.Play(Microsoft.Xna.Framework.Media.Song)
bei UWGame.Client.Audio.AudioManager.PlaySong(Microsoft.Xna.Framework.Media.Song, Boolean)
bei GameStateManagement.MainMenuScreen.LoadContent()
bei UWGame.Control.Controller.LoadContent()
bei Microsoft.Xna.Framework.DrawableGameComponent.Initialize()
bei Microsoft.Xna.Framework.Game.Initialize()
bei GameStateManagement.UnclaimedWorld.Initialize()
bei Microsoft.Xna.Framework.Game.RunGame(Boolean)
bei GameStateManagement.Program.Main()

[kubluu]

Originally posted by Johnny:

no way lol my computer is named HAL too :D
here is what i got, following the instructions


Anwendung: UnclaimedWorld.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.InvalidOperationException
Stapel:
bei Microsoft.Xna.Framework.Media.MediaQueue.Play(Microsoft.Xna.Framework.Media.Song)
bei UWGame.Client.Audio.AudioManager.PlaySong(Microsoft.Xna.Framework.Media.Song, Boolean)
bei GameStateManagement.MainMenuScreen.LoadContent()
bei UWGame.Control.Controller.LoadContent()
bei Microsoft.Xna.Framework.DrawableGameComponent.Initialize()
bei Microsoft.Xna.Framework.Game.Initialize()
bei GameStateManagement.UnclaimedWorld.Initialize()
bei Microsoft.Xna.Framework.Game.RunGame(Boolean)
bei GameStateManagement.Program.Main()

Do you have Windows Media Player? Otherwise, see if installing it helps.

[Hemmingjay]

Originally posted by Johnny:

no way lol my computer is named HAL too :D

Nice! Probably a lot of us.

[kubluu]

Originally posted by Hemmingjay:

Error 3/26/2014 5:14:04 PM Application


Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
Stack:
at Microsoft.Xna.Framework.Media.VideoPlayer.Play(Microsoft.Xna.Framework.Media.Video)

I have researched a bit...
Do you have a program called AC3Filter installed/running..? If so, perhaps try disabling/uninstalling it.

[Hemmingjay]

Originally posted by kubluu:

I have researched a bit...
Do you have a program called AC3Filter installed/running..? If so, perhaps try disabling/uninstalling it.

no i don't have it. I searched all drives. I believe it's a codec for Divx Player, so I will uninstall that and retry as well.


Edit: no, didn't work.