kubluu  [developer] Mar 28 @ 7:10am
Video cards that may not be supported
The following cards/onboard graphics chips have been reported as having problems:

Intel G41
Intel HD4000
Showing 1-14 of 14 comments
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k_nadtapon Mar 27 @ 8:14am 
TT^TT Game error direct 3D
How to fix error Direct 3D not support XNA Framework.
I havw install XNA Framework 4.0.
My PC VGA is Intel G41 onboard.
kubluu  [developer] Mar 27 @ 8:59am 
Hi,

Is your graphics card DirectX 10 capable?
Otherwise chances are low that the game will run.
k_nadtapon Mar 27 @ 9:24am 
My PC DirectX is ver 11. ( I see version in dxdiag )
kubluu  [developer] Mar 27 @ 11:44am 
What is the error message?

Can you post the dxdiag output?
Last edited by kubluu; Mar 27 @ 11:51am
k_nadtapon Mar 27 @ 7:18pm 
Error Msg " No suitable graphics card found.
Could not find a Direct3D device that supports XNA Framework HiDef profile.
Verify that s suitable graphics device is installed.
Make sure the desktop is not locked, and that no other application is running in full screen mode."

dxdiag "
------------------
System Information
------------------
Time of this report: 3/28/2014, 09:14:29
Machine name: PENRIM_01-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: Thai (Regional Setting: Thai)
System Manufacturer: LENOVO
System Model: 0401Q4T
BIOS: LENOVO BIOS Rev: 1.0
Processor: Intel(R) Core(TM)2 Duo CPU E7600 @ 3.06GHz (2 CPUs), ~3.1GHz
Memory: 4096MB RAM
Available OS Memory: 3966MB RAM
Page File: 2939MB used, 4989MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

kubluu  [developer] Mar 28 @ 3:45am 
Hmm, I don't see the video card in the dxdiag output?

Anyways, I think there might be problems with getting the game to run on Intel G41.
k_nadtapon Mar 28 @ 4:47am 
TT^TT Can I buy new PC ? TT^TT
Thank you for support. TT^TT
kubluu  [developer] Mar 28 @ 8:17am 
"Intel HD 4000, after pressing play the game shows a black screen and the crash report appears."

After searching for a while, I found this thread which may help... the error in the link occurs after some playing time so it is not exactly the same, but I think there may be problems with XNA games and integrated graphics cards in general.

http://steamcommunity.com/app/241600/discussions/1/846963710878758513/

Quote:
"Unfortunately this bug can happen for a variety of reasons, but I'll try and list all solutions to you here.

1. You need to update your video card drivers.
2. There is an issue with laptops that have both a dedicated graphics card as well as onboard. These laptops usually have power management which switches videocards to save power at times, which can causes crashes.

Solutions to fix this can be found here:

http://steamcommunity.com/app/241600/discussions/1/846957366844063122/

3. There is an incompatibility with XNA and certain video cards (Intel HD and nVidia 500m series) that prevents the game from running for extended periods of time in Fullscreen or Windowed mode. Unfortunately the only current solution is to play in the other mode (i.e. if you play in fullscreen, switch to windowed mode and vice versa)."
Last edited by kubluu; Mar 28 @ 8:17am
ownedXD Apr 4 @ 8:54am 
what about my 690gtx i can't play more than 5 mins
sarabialanin Sep 5 @ 12:02pm 
Any solutions for it not finding the graphics card? I'm getting that error too.
kubluu  [developer] Sep 5 @ 1:09pm 
Originally posted by sarabialanin:
Any solutions for it not finding the graphics card? I'm getting that error too.

Which error?
sarabialanin Sep 6 @ 4:01am 
Like the one above where it's saying there isn't a graphics card found. I'll try starting the game again and type out the exact wording

"No suitable graphics card found.

Could not find a Direct3D device that supports the XNA Framework HiDef profile.

Verify that a suitable graphics device is installed.

Make sure the desktop is not locked, and that no other application is running in full screen mode.

Avoid running under Remote Desktop or as a Windows service.

Check the display properties to make sure hardware acceleration is set to Full."

I know this laptop isn't the greatest computer in the world, it has handled some fairly graphically intensive things though. Should hopefully be getting a new computer in the next few months, just wanted to play as it looks good.
kubluu  [developer] Sep 7 @ 12:36pm 
Originally posted by sarabialanin:
Like the one above where it's saying there isn't a graphics card found. I'll try starting the game again and type out the exact wording

"No suitable graphics card found.

Could not find a Direct3D device that supports the XNA Framework HiDef profile.

Verify that a suitable graphics device is installed.

Make sure the desktop is not locked, and that no other application is running in full screen mode.

Avoid running under Remote Desktop or as a Windows service.

Check the display properties to make sure hardware acceleration is set to Full."

I know this laptop isn't the greatest computer in the world, it has handled some fairly graphically intensive things though. Should hopefully be getting a new computer in the next few months, just wanted to play as it looks good.

OK. What is the name of the graphics chipset?
sarabialanin Sep 7 @ 9:27pm 
How do I find that out? I did double check that the driver was up to date, it was.

I wouldn't be surprised to get a verdict of "I don't know how you got any sort of graphical performance out of THAT" and "see whether the new computer will run it" after I do find the name *chuckle* this was just a little cheapie I got when I abruptly found myself without a computer and it probably shouldn't be able to do half the things I've made it do...
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