Originally posted by Cinos Ruddertail:I bought the normal version ages ago, and now it seems I cannot buy the Augmented Edition at all, even at full price, much less an upgrade to get all the extra stuff.
What do I do :(
Originally posted by Me:Title: Can not add Deus EX HR Aug. Edition to libraryCategory: Account Questions > Missing games on accountToday i purchased augumented edition of DXHR, but i cannot add it to my library to get all the extras such as digital art book, soundtrack, making of videos etc. The reason of this is the fact that l purchased Deus Ex: Human Revolution - Standard Edition long ago, and steam dont allow to upgrade it to Deus Ex: Human Revolution - Augmented Edition, so i have no other choice but to put Deus Ex: Human Revolution - Augmented Edition on hold in my inventory and request your assistance and manual activation. Could you please manually swap\exchange my subscription for Deus Ex Human Revolution from Standard Edition to Deus Ex: Human Revolution - Augmented Edition by putting my old Standard Edition in inventory so i can gift it someone, and activating Augumented version from my inventory instead? Please be careful - all the DLC i have for Standard Edition 1) Deus Ex: Human Revolution - Explosion Pack DLC 2) Deus Ex: Human Revolution - Tactical Pack DLC 3) Deus Ex Human Revolution: The Missing Link DLC was purchased separately from Standard Edition, so when you will swap my Standard Edition and Augmented Edition , please preserve all purchased DLC in my account (i mean - dont deactivate it while you will deactivate base game).
2 Message by Support Tech Bret on Sat, 20th Jul 2013 1:16 am Hello Kirill, Thank you for contacting Steam Support. I have removed the base game from your account so that you can activate the new one. If you have any further questions, please let us know - we will be happy to assist you.
Originally posted by Rhenthyl:They dont have to give you anything, they clearly state you WONT get a second copy if you already own the game (unless you buy by gift). You could try and sue, but they'll just laugh you out of court and love the fact you end up bankrup when they turn around and sue you for legal costs