blankslatejoe  [developer] 13 Feb, 2014 @ 7:57pm
Having Troubles Running Tower of Guns? Check this thread first for Solutions!
Where does Tower of Guns install to?
The Tower of Guns .exe file is located here: C:\...SteamDirectoryOrInstallDirectory...\TowerofGuns\Binaries\Win32\UDK.exe.

Where are my savefiles?
They're actually in that same directory mentioned above--the savefile is called GameState.bin.

Installation Issues
-The biggest installation issues seem to be related to Microsoft .Net Framework 4.5. It should try and install that automatically, but if something fails it can be installed through here:
Microsoft .Net FrameWork 4.5
http://www.microsoft.com/en-us/download/confirmation.aspx?id=30653
Or, if your installation is corrupt, it can be repaired through this .Net Repair Utility:
http://www.microsoft.com/en-us/download/details.aspx?id=30135
(Here's A little How-To-Repair .Net tutorial: http://singularlabs.com/kb/how-to-repair-the-microsoft-net-framework/)

-Another major piece of required technology is DirectX9c. This is pretty old at this point, and chances are you good you have it, or later DirectX versions installed.

Other Issues
Tower of Guns seems to install, but nothing happens when I run the game (no screen, no loading, no error)
You might need to run the game in Admin mode. If you go into your steam files and browse to >\...SteamDirectoryStuff...\TowerofGuns\Binaries\Win32\UDK.exe, if you rightclick on UDK.exe and choose properties>Compatibility> there should be an option to run the game as an admin. That might resolve your problem.

Tower of Guns installs but crashes on launch with a error about D3DCompiler_43.dll.
This is related to DirectX. It's been reported that even newer version of DirectX may not be compatible with Windows8 64 bit, and installing DirectX9c may resolve this for you.


Tower of Guns installs and launches fine, but all I see is a black screen (or a black screen and the epilepsy warning
This seems like it might be a core compatibility issue with some Intel Integrated GPUs (at least, Intel Integrated HD Graphics 3000). If your machine has two GPUS (i.e, an intell laptop with two GPUs), setting the game to run in "performance" mode, rather than "economy mode" might help. Unfortunately there's no other known fix for this. The system requirements on steam have been updated to reflect this conflict. If you purchased the game through another vendor, some of them have refund policies you may be able to take advantage of. My apologies for the sub-optimal resolution. :-(

-Achievements Won't Unlock!!!
I'm not sure why this only happens for certain people, but there are a few things you can do if this is happening to you: first, make sure you're running the game through the steam library, and not a shortcut. Second, browse to your Steam folder, and inside the Tower of Guns data folder browse to: >binaries>win32> and look for a file called SteamAppId.txt. Back the file up somewhere in case something terrible happens (it shouldn't, but always be paranoid!) and make sure the number inside the txt file is 266110.
Additionally, some people have reported that turning OFF steam cloud saving resolves the problem. I have no idea what that's about, but it's worth a try if nothing else works.

Common Play Issues
-If Guns/Perk unlocks won't save, or you can't move when you first launch into the game make sure you have admin rights on your machine. This seems to be less of a problem with steam, but was a problem I saw occasionally on non-steam installs. Likewise, I've also noticed some strange game-play issues if you don't install to the default directory as well--though I imagine reinstalling the game to a different directory would be a last-ditch fix for most folks.

-If the game always ends after the Foyer, even if you beat the first boss, check to make sure "DemoMode" is not turned on in the options. This mode is designed for playing ToG at parties, conventions, or in front of crowds.

The Game runs fine, but my camera is spinning without me doing anything!
First, unplug any controllers you might have plugged in. If the spinning still persists, try opening up the UDKEngine.ini config file (located in installdirectory>UDKGame>Config>) and change AllowJoystickInput=1 to AllowJoystickInput=0.

I want to lock the framerate again because I prefer that to wildly a fluctuating framerate
To relock the framerate open UDKEngine.ini file (located in C:\\Steam directory\TowerofGuns\UDKGame\Config\):
and set:
bSmoothFrameRate=TRUE
MinSmoothedFrameRate=30
MaxSmoothedFrameRate=32
That's normally not something gamers like to do, but it can smooth out wild framerate fluctuations, particularly on older machines


HALP! My Problem wasn't listed here!
---I'll continue to add to this list as people find problems and we find solutions, so please post a reply to this thread with your problem. In the coming weeks a lot of new people will be trying the game, and while several thousand people have played the game already...who knows what issues will pop up.

Since Tower of Guns is a UDK/UE3 game, many of the issues people have might be similar to issues in OTHER UDK/Unreal games. So sometimes searching for similar problems in Borderlands 2, Arkham city, Bioshock Infinite, and other Unreal games can provide a solution

Finally: Please remember, I'm just one developer. I'll try my best to help out everyone in need, but I might simply not be able to find the answers. Some problems I might literally not be able to solve (because 1: I don't have access to Unreal's native source code and 2: It's highly likely I wouldn't have the skill to be able to fix a core engine issue even if I did have access!).

I've set aside blocks of time, both during launch week and beyond, to focus on just helping people here. I'll do my best!
Last edited by blankslatejoe; 16 Nov, 2014 @ 10:43am
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kvnmck94 4 Mar, 2014 @ 10:55am 
When i startup, its a blackscreen except the text (like the epilepsy warning), which sounds like a issue not meeting the specs perhaps, but comparing my info to the requirements i should be fine. Im not the most tech-savvy person so feel free to correct me.
Required-----Mine
OS: Windows Vista/7 ----Windows 7
Processor: 2.4 GHz Intel Core 2 Duo (Dual-Core) ------2.7GHz Intel Dual core
Memory: 3 GB RAM ------4Gb
Graphics: NVidia Geforce 275 GTX +512mb memory-----Intel HD, steam detected over 1800MB of VRAM, which im assuming is memory in this context.
DirectX: Version 9.0c------DirectX11, also downloaded 9c from the link. still nada.

I SHOULD be fine, but for some reason i get a black screen, with the cursor, and some text. :(
blankslatejoe  [developer] 4 Mar, 2014 @ 11:26am 
Hm...that's really weird. And sounds like it could be related to deferred rendering opening menu. Have you updated your video drivers lately and do you have directx 9?
Last edited by blankslatejoe; 4 Mar, 2014 @ 11:26am
Mafurios 4 Mar, 2014 @ 12:38pm 
The game won't start, it keeps giving me "BUILT WITH UDK stopped working".
The non-steam version I downloaded from the humble store just yesterday worked without any problems.
Last edited by Mafurios; 4 Mar, 2014 @ 12:39pm
blankslatejoe  [developer] 4 Mar, 2014 @ 1:17pm 
That's no good. Can you run the newest humble store version of the game alright Mafurios? (the new update just went live this afternoon there too)
Last edited by blankslatejoe; 4 Mar, 2014 @ 1:18pm
Mafurios 4 Mar, 2014 @ 1:43pm 
The humble store version still works without any problems.
I tried validating the game a couple of times but it kept saying 8 were missing.
I have now copied/pasted the humble version over the steam version which seems to have fixed the problem.
blankslatejoe  [developer] 4 Mar, 2014 @ 2:03pm 
that's realllllllly weird. "8 were missing"? My best guess is that it was something to do with the .net installer, since that thing always seems to be causing issues. Glad copying over the humble version got you rolling though. :-)
kvnmck94 4 Mar, 2014 @ 4:29pm 
I also, Verifying the cache tells me 11 files failed to validate and were reaquired. Then I try the game and of course the same problem. I did the .Net repair you linked, nothing. i downloaded directX9c again, still blank. According to my PC the only out of date driver was my wifi adapter so thats not it. THEN, weirdly enough after I tried the humble bundle download, to see if mine worked like Mafurios, my steam version is currently running. I wasnt even done setting up the humble bundle version, all it did was modify my UDK files. so mabye mine were setup wrong idk ive never run a UDK game on this computer before. Ive got no clue, im super confused, but hey at least it seems to want to work now.
blankslatejoe  [developer] 4 Mar, 2014 @ 5:47pm 
man, you and me both. It sounds like steam is being a bit funny with some people's downloads. Just to verify--now you are good to go though?
kvnmck94 5 Mar, 2014 @ 5:39am 
Yeah, now its working.
slow 5 Mar, 2014 @ 10:53am 
I'm having no problems running the game, however I am suffering from a lot of random game crashes when alt-tabbing out of the game.
blankslatejoe  [developer] 5 Mar, 2014 @ 10:56am 
Hm..that could be video card related. Does it happen when you play the game in windows (not full screen) mode?
BrokenEight 5 Mar, 2014 @ 2:25pm 
Greetings,

After installing the game, i tried running it, had to download/update microsoft.NET framework 4.5 once it was done, i tried starting the game but nothing happened. I thought i just had to restart the computer. But still, not starting, not even an error, just nothing. I checked the forums to see if anyone had a problem of the same nature. Tried reinstalling the game, repairing microsoft.NET framework, got it reinstalled. But still, nothing happens. Any idea ?
blankslatejoe  [developer] 5 Mar, 2014 @ 2:49pm 
hm..that's a new one. when you load the game it installs but you can't run the game at all, or it doesn't even install at all. What OS are you on?
BrokenEight 5 Mar, 2014 @ 2:56pm 
It does install it, but it just refuses to run. I'm on windows 7
BrokenEight 5 Mar, 2014 @ 3:51pm 
I wish i had more to say about it, like, some error or a way to identify the problem, but really, it's what it is. It just doesn't start, without any notice.
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