Dead Rising 3

Dead Rising 3

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WBacon [capcom]  [developer] Sep 3, 2014 @ 10:30pm
Please post your issues here [UPDATED]
EDIT: Some additional "things to try" when posting feedback:
  • If you are experiencing issues, right-click Dead Rising 3 in your game library. Select “properties”, select the “LOCAL FILES” tab, and click “VERIFY INTEGRITY OF GAME CACHE” to ensure that there aren’t any missing or corrupt local version of your files.
  • If you are running the game with a user.ini that disables the 30fps cap, please delete your user.ini file and see if it changes the game's behavior.
Hello Community,

While we hope the vast majority of fans will have a great time with Dead Rising 3, there will always be a case where the game may not function correctly under certain software environment and/or hardware combination.

To keep the community forum discussion and reporting in an orderly fashion, please share any technical issues you may experience with the game right here. We’ll use this thread as a central repository for tracking issues, and then pass on the information to the development team so they can take a look at it.

IMPORTANT: Please share the following information when posting in this thread.

A) Your System Specs
1) CPU name and model
2) Graphics card/chip model
3) Video driver version number
4) System memory size
5) OS version (Windows 7, 8, 64-bit/32-bit, etc.)
6) OS language
7) Anti-Virus software name and version (please be specific)
8) Motherboard/chipset, if known (or if a laptop, make/model)

B) Specific issue
Please share your specific issue and the area where you’re experiencing this behavior. If it's a reproducible crash or a hang, it would be super useful if you can share your dxdiag log file crash dump, etc. via download link.

C) Detailed reproduction steps, if consistently reproducible
This step in particular is super helpful for the development team. The more detailed info you can provide, the quicker the team can reproduce the error state and (hopefully) fix the issue.

Any rant or “discussion” that derails the thread will be deleted as it becomes extremely difficult for us to track and compile issues.

Again, it goes back to the earlier point -- making it easy for us to track issues so we can share information with the development team quickly and as complete as possible.

Thank you, and hope you don’t have to post here :)

Last edited by WBacon [capcom]; Sep 4, 2014 @ 2:24pm
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Showing 1-15 of 2,147 comments
T.TV/Paladin_Goo Sep 3, 2014 @ 10:36pm 
My main issue with the game, while fun, is that it doesn't look good enough to justify the specs it takes to run it. I'm running 2 780Ti's in SLI and a 4960x. I still get dips at 1080p.
Last edited by T.TV/Paladin_Goo; Sep 3, 2014 @ 10:36pm
Questerdaniel Sep 3, 2014 @ 10:40pm 
NVIDIA optimus, users with 2 graphic cards( 2 gpus ), all have the loading then crashed issue.

i7 3610QM, 8G, GTX660M/HD4000
Kharmic Sep 3, 2014 @ 10:46pm 
I5 3470
P8H61-M LX3
8gb ram
RAdeon 7700 Series
Windows 7 Home premium
no antivirus

I was in chapter 1 on top of the highway doing the survival training with the cars after the quest my game crashed then tried verify game integrity in steam now when i press continue it hangs and crashed on the loading screen
Intel Core i7-4810 MQ
Nvidia GeForce GTX 880M
Graphic Driver Version: 340.52
Windows 8.1 64 Bit (ENG)
Anti-Virus: QQ PCManager & ShinDuBa

My main issue is the game crash on Loading Screen everytime I started the game. If I change it to Integrated Graphic, it does not crash at all but the game will run very slowly...So I cannot play this game with my Nvidia graphic card, it only works with my Intel HD Graphic 4600.
ygmr Sep 3, 2014 @ 10:52pm 
not work.
Nvidia = not work. Intel HD4000 = is OK.
Nvidia Optimus problems ???
sorry. i am not good at English.

1) i7 4700MQ
2) GTX850M 2GB
3) 340.52
4) 8GB
5) Windows 7,, 64-bit
6) Japanese
7) panda
skulds Sep 3, 2014 @ 10:53pm 
1) I7 4700MQ
2) GTX765M 2G DDR5 AND HD4600
3) GEFORCE 340.52
4) 16 GB
5) WIN 8.1 64BIT


Run the game in STEAM. I can see the LOGO and LOADING. After about 10sec game crash.
Hey guys! After a certain duration of time (Usually 5-10 minutes, but my most recent test after lowering the games resolution to 720p with the actual resolution of the game natively reflecting that), the game will turn black and crash immediately after with the deadrising3.exe has crashed error. As noted in my forum post, users with Windows 8.1 seem to be the ones effected by this bug. It happens with the game running with, or without the 60 fps. I hope you find a fix soon, so we can enjoy this game! Thanks!

My Specs:
Windows 8.1 64-Bit
Intel i7-4770k CPU @ 3.50 GHz
8 gigs of Ram
No Anti-virus software

Last edited by 𝒞𝑜𝒅𝐞𝒏𝒂𝒎𝒆; Sep 3, 2014 @ 10:56pm
1) I5 2450M
2) GT610M 2G
3) GEFORCE 340.52
4) 8 GB
5) WIN 7 64-bit
6) English
7) McAfee


Run the game in STEAM. I can see the LOGO and LOADING. After about 10sec game crash.
Chad Thundercock Sep 3, 2014 @ 11:09pm 
Intel® Core™ i7-4702MQ Processor
8GB DDR3L 1600MHz System Memory
Windows 8.1 64 bit English
no anti virus
Driver is 340.52

game crashes after the loading screen seems like most gaming laptops are having the same issue too
Last edited by Chad Thundercock; Sep 3, 2014 @ 11:11pm
GingerAndOnion Sep 3, 2014 @ 11:13pm 
Stop working
1) i7 4710MQ
2) GTX870M 6GB
4) 16GB
5) win 8.1 64
6) Chinese
7) Windows Defender 1.183.1505.0
8) INTEL Haswell
Three times in a row is about 50 minutes for the game to stop working
b_t5414 Sep 3, 2014 @ 11:14pm 
My main issue is the game crash on Loading Screen everytime I started the game. If I change it to Integrated Graphic, it does not crash at all but the game will run very slowly...So I cannot play this game with my Nvidia graphic card, it only works with my Intel HD Graphic 4600.

1) i7-4800MQ
2) GTX780M
3) GeForce 340.52
4) 16GB
5) Windows 7 64-bit
6) Japanese
7) norton internet security
lusny Sep 3, 2014 @ 11:23pm 
Random crash(without message. just exit to window) while play.
When I choose exit menu, crash and have to press alt+f4 to exit
Also, sound volume is very soft. I checked all of sound setting on windows and creative console. All settings are fine.
Checked with other games and only DR3 has this problem.

1) i7 4770k
2) Gigabyte Geforce 780OC
3) 340.52
4) 2x8G = 16G
5) Win 8.1 64bit
6) English
7) Kaspersky
8) Asrock Z87 extreame 4
9) Creative Sound Blaster X-Fi Titanium HD
Last edited by lusny; Sep 4, 2014 @ 2:34am
rattzz Sep 3, 2014 @ 11:32pm 
when i play the game just crash!
my specs
windows 8
2 780Ti evga 3vram
Intel Core i7-5820K, Socket-LGA2011-3
8Gb ram
Weedman Sep 3, 2014 @ 11:34pm 
Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~4,1GHz
ASUS GeForce GTX 670-DC2 TOP-2GD5 2048 MB
Driver Version:
16344MB RAM
Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)
Avast! 2014.9.0.2021

!random crashes every 5-20min.
KyrenCross Sep 3, 2014 @ 11:39pm 
Random Crashes in-game too,

Faulting application name: deadrising3.exe, version:, time stamp: 0x53fe8cba
Faulting module name: nvwgf2umx.dll, version:, time stamp: 0x539a42c1
Exception code: 0xc00000fd
Fault offset: 0x000000000019aeb2
Faulting process ID: 0xd60
Faulting application start time: 0x01cfc88b921223d4
Faulting application path: D:\SteamGames\steamapps\common\deadrising3\deadrising3.exe
Faulting module path: C:\WINDOWS\SYSTEM32\nvwgf2umx.dll
Report ID: 59b2240b-3481-11e4-bfbf-74d02b2fb49b
Faulting package full name:
Faulting package-relative application ID:

Searched on Google about "nvwgf2umx.dll" and BattleField 4 has the same issue.

AMD FX 8350 4Ghz
gtx 780
12 gig Ram
Samsung 840 Pro 256GB
Windows 8.1
Xonar D2X
Eset Smart Security
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Date Posted: Sep 3, 2014 @ 10:30pm
Posts: 2,147