trachy Nov 7, 2013 @ 4:02pm
Game crashes my laptop. Any suggestions?
It worked fine before, and I've previously played two 90 minute sessions of the game. However, the game has now been crashing my laptop whenever I end up playing for about 7-10 minutes, and has done so the three times I've tried playing this game today. I'll post my point in the game and also all my system specs below in case that helps. Sorry if I have unimportant system specs and it creates a huge list, I'm not a technology guy.

I'm still only in the starting area, level 5, just got a zombie wife. The game crashed at three different points in the game, although it lasts for about the same period of time before crashing.

System Specs:

Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x2a
CPU Stepping: 0x7
CPU Type: 0x0
Speed: 2394 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 3000

DirectX Driver Name: igdumd32.dll
Driver Version: 9.17.10.3062
DirectX Driver Version: 9.17.10.3062
Driver Date: 8 Mar 2013
OpenGL Version: 3.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) HD Graphics 3000
VendorID: 0x8086
DeviceID: 0x116
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 18.98" x 10.67" (21.73" diag)
48.2cm x 27.1cm (55.2cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1845 MB
Supported MSAA Modes: 2x 4x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 3947 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 463525 Mb
Largest Free Hard Disk Block: 102701 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected

Thanks for any help you can provide, and if you need more information in order to provide assistance, feel free to say so and I'll try and give you what you need.
Showing 1-2 of 2 comments
< >
Spacehamster Dec 30, 2013 @ 4:42pm 
Hello :) I also have an Intel HD 3000 (1366x768 resolution) with Win7 64 bit.
I'm not very good at understanding every aspect of spec lists, but is it possible that your video drivers version is March 8th 2013? There are probably new drivers, from November 18th.

This link is only for Intel laptop integrated graphic drivers (HD 3000 for Win7 64 bit, skip the 32 bit install link on the Intel page):
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000%2f2000&ProdId=3319&LineId=1101&FamilyId=39

If you have a PC, try to find the drivers in the drop down menu's. Make sure you get the HD 3000 drivers and select the correct OS/bit version. I hope it reduces the crashing, good luck :)
Last edited by Spacehamster; Dec 30, 2013 @ 4:52pm
*Logan* Jan 19 @ 12:27am 
I think it has to do with the fact that this game needs a video card to run it.I tried running this game on a desktop computer with no video card and it crashed at startup everytime.
Showing 1-2 of 2 comments
< >
Per page: 15 30 50