The Talos Principle

The Talos Principle

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[CT]Robert  [developer] Dec 17, 2014 @ 1:37am
FAQ - please read before reporting problems
If you are having problems running the game, please first check the FAQ: http://steamcommunity.com/sharedfiles/filedetails/?id=356983568
If nothing there helps in your situation, then please do this:
  • Create a new thread in this forum and post a detailed description of your problem.
  • Find the file Talos.log in the Log/ folder of the game installation.
  • Paste the contents of the log file into your post. (That's just a plain text file, and you can open it with any text editor). If the file is too big, paste it on http://pastebin.com and post the link here.
Last edited by [CT]Robert; Dec 17, 2014 @ 4:24am
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Showing 1-15 of 32 comments
Q8_KILLER Jan 3, 2015 @ 12:05pm 
look i know that my problem probably have a sulotion but i didn't get so can you please solve it
my problem is that when i turn the game on my screen goes black and then it showes the desktop but the game's icon is still there as if i minimized it (i guess) when i click on the icon the same thing happen again (screen black , desktop etc. )
i know that i should't post here but i loved your game so much that i can't stay a day away
Skumble Jan 17, 2015 @ 3:18am 
Dear Abby,
I'm afraid to tell my friends i am imprisoned in a Tower level 4 post puzzle level landlock.
In the tower 4 puzzle with the keys to the door there is no Purple Haze to lock the items to the test chamber once the task is finished. I didn't have any red chunks left and scouted for a possibility to overcome (read - I went looking for the stairs) so I had the recbot jump on a cube next to the 'outro' computer while I jumped on his tray and onto the walls, I made it to a balcony with no items but a big pipe I thought I was going to have to walk over but I seem to have hit the clipping and fallen to the floor below... and I can't get out.
IF there had've been clip or slip on the wall top shaders I wouldn't have got there or if there were items (even a bot QR) I may have thought that was all but I thought if I could get up there, there must be something but now I am in a small area about the size of 2 living rooms with no ladder and the cube is a short, pleasant but ultimately unhelpful companion.
The area to the left of the computer pedestal behind the wall, Please Help - send Samsara for a ladder or is this some intended place for me to restore a back up?
Yours faithfully,
Anxious

http://pastebin.com/xhUC2tjp
L3@ky Jan 17, 2015 @ 6:21pm 
The damn game won't even start on my machine. Just installed it. Launch from steam and nothing happens. Dialog box comes up for maybe a millisecond and disappears. Uninstalled/re-installed and the same ♥♥♥♥.

UPDATE: I uninstalled it again, then used Revo uninstaller and then manually went through my registry and found everything to do with Talos Principle and deleted it. Rebooted and reinstalled. Everything is working now.
Last edited by L3@ky; Jan 17, 2015 @ 6:27pm
nike Jan 20, 2015 @ 1:35am 
just comes up with 'fatal error: cannot set display mode' straight after hitting the play button


-------- START OF LOG --------

09:25:17 LOG: Core version: $Version: Talos_PC_distro; Talos-Windows-Final; 220996 2014-12-17 15:46:43 @builder14; Win32-Static-Final-Default$
09:25:17 LOG: Command: $ +gfx_strAPI Direct3D9
09:25:17 LOG: Initializing timer.
09:25:17 LOG: QueryPerformanceFrequency: 3326103
09:25:17 LOG: Timestamp: 2015/01/20 09:25:17
09:25:17 LOG: Binary name: Talos.exe
09:25:17 LOG: Binary soft path: Bin/
09:25:17 LOG: Binary hard path: C:\Program Files (x86)\Steamy\steamapps\common\The Talos Principle\Bin\
09:25:17 LOG: Application directory: C:\Program Files (x86)\Steamy\steamapps\common\The Talos Principle\
09:25:17 LOG: * OS...
09:25:17 LOG: Name: Windows 7 (Home)
09:25:17 LOG: Kernel: WinNT (64-bit)
09:25:17 LOG: Version: 6.1, build 7601
09:25:17 LOG: Misc: Service Pack 1
09:25:17 LOG:
09:25:17 LOG: * CPU...
09:25:17 LOG: Vendor: GenuineIntel
09:25:17 LOG: Name: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
09:25:17 LOG: Type: 0, Family: 6, Model: 12, Stepping: 3
09:25:17 LOG: Clock: 3.41 GHz
09:25:17 LOG: Cores: 4
09:25:17 LOG: CMOV: Yes
09:25:17 LOG: SSE: Yes
09:25:17 LOG: Invariant TSC: Yes
09:25:17 LOG:
09:25:17 LOG: * Memory...
09:25:17 LOG: Total physical memory: 16325 MB
09:25:17 LOG: Free physical memory: 13348 MB
09:25:17 LOG:
09:25:17 LOG: Created thread 5492(ResourceGeneration).
09:25:17 LOG: Created thread 6976(ResourceFreeing).
09:25:17 LOG: Created thread 2356(ResourceStreaming).
09:25:17 LOG: Loaded "C:\Program Files (x86)\Steamy\steamapps\common\The Talos Principle\Bin\GameEnv_Steam.dll".
09:25:17 INF: Encoded user ID = 84ee15dc:60b73b69
09:25:17 LOG: Error getting mixer source line info for microphone. Will not be able to control microphone.
09:25:17 LOG: Created thread 6488(ResourceLoader).
09:25:17 LOG: "$C:/Program Files (x86)/Steamy/userdata/214534065/257510/local/Talos.ini" does not exist, skipping cvar loading.
09:25:17 LOG: Trying to set display mode 1920x1080(fullscreen)...
09:25:17 INF:
09:25:17 INF: * Desktop settings...
09:25:17 INF: Color depth: 32-bit
09:25:17 INF: Desktop resolution: 1920 x 1080
09:25:17 INF: Virtual screen: 1920 x 1080
09:25:17 INF: Monitors attached: 1
09:25:17 LOG: Loaded "C:\Program Files (x86)\Steamy\steamapps\common\The Talos Principle\Bin\GfxD3D9.dll".
09:25:17 LOG: Content/CachedShaders_PC_Talos.gro: 9753 files, signature: OFFICIAL
09:25:17 LOG: Zip file system updated in 0.11 seconds.
09:25:17 LOG: Loaded "D3D9.dll".
09:25:17 LOG: Loaded "D3DCompiler_43.dll".
09:25:17 ERR: Cannot set requested display mode 1920x1080: GfxAPI error: Failed to load dynamic module "D3DX9_43.dll".
09:25:17 INF: (display mode already stopped)
09:25:17 INF: Trying fallback modes...
09:25:17 LOG: Trying to set display mode 640x480(fullscreen)...
09:25:17 LOG: Loaded "C:\Program Files (x86)\Steamy\steamapps\common\The Talos Principle\Bin\GfxD3D9.dll".
09:25:17 LOG: Loaded "D3D9.dll".
09:25:17 LOG: Loaded "D3DCompiler_43.dll".
09:25:17 ERR: Cannot set requested display mode 640x480: GfxAPI error: Failed to load dynamic module "D3DX9_43.dll".
09:25:17 INF: (display mode already stopped)
09:25:17 LOG: Trying to set display mode 1920x1080(fullscreen)...
09:25:17 LOG: Loaded "C:\Program Files (x86)\Steamy\steamapps\common\The Talos Principle\Bin\GfxD3D9.dll".
09:25:17 LOG: Loaded "D3D9.dll".
09:25:17 LOG: Loaded "D3DCompiler_43.dll".
09:25:17 ERR: Cannot set requested display mode 1920x1080: GfxAPI error: Failed to load dynamic module "D3DX9_43.dll".
09:25:17 INF: (display mode already stopped)
09:25:17 LOG: Trying to set display mode 1680x1050(fullscreen)...
09:25:17 LOG: Loaded "C:\Program Files (x86)\Steamy\steamapps\common\The Talos Principle\Bin\GfxD3D9.dll".
09:25:17 LOG: Loaded "D3D9.dll".
09:25:17 LOG: Loaded "D3DCompiler_43.dll".
09:25:17 ERR: Cannot set requested display mode 1680x1050: GfxAPI error: Failed to load dynamic module "D3DX9_43.dll".
09:25:17 INF: (display mode already stopped)
09:25:17 LOG: Trying to set display mode 1727x971(window)...
09:25:17 LOG: Loaded "C:\Program Files (x86)\Steamy\steamapps\common\The Talos Principle\Bin\GfxD3D9.dll".
09:25:17 LOG: Loaded "D3D9.dll".
09:25:17 LOG: Loaded "D3DCompiler_43.dll".
09:25:17 ERR: Cannot set requested display mode 0x0: GfxAPI error: Failed to load dynamic module "D3DX9_43.dll".
09:25:17 INF: (display mode already stopped)
09:25:17 LOG: Trying to set display mode 640x480(window)...
09:25:17 LOG: Loaded "C:\Program Files (x86)\Steamy\steamapps\common\The Talos Principle\Bin\GfxD3D9.dll".
09:25:17 LOG: Loaded "D3D9.dll".
09:25:17 LOG: Loaded "D3DCompiler_43.dll".
09:25:17 ERR: Cannot set requested display mode 0x0: GfxAPI error: Failed to load dynamic module "D3DX9_43.dll".
09:25:17 INF: (display mode already stopped)
09:25:17 DBG:
09:25:17 DBG: //=====================================================
09:25:17 DBG: Report generated at: 01/20/15 09:25:17
09:25:17 DBG: Version: $Version: Talos_PC_distro; Talos-Windows-Final; 220996 2014-12-17 15:46:43 @builder14; Win32-Static-Final-Default$
09:25:17 DBG: Build type: Win32-Static-Final-Default
09:25:17 DBG: Dump type: FatalError
09:25:17 DBG:
09:25:17 DBG: Dumping stack back trace:
09:25:17 DBG: 007D62F3 00000001 $adr: "$C:/Program Files (x86)/Steamy/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:003D52F3
09:25:17 DBG: 0102191C 00000001 $adr: "$C:/Program Files (x86)/Steamy/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00C2091C
09:25:17 DBG: 01022220 00000001 $adr: "$C:/Program Files (x86)/Steamy/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00C21220
09:25:17 DBG: 00578F6D 00000001 $adr: "$C:/Program Files (x86)/Steamy/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00177F6D
09:25:17 DBG: 0113BABF 00000001 $adr: "$C:/Program Files (x86)/Steamy/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00D3AABF
09:25:17 DBG: 00CCA943 00000001 $adr: "$C:/Program Files (x86)/Steamy/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:008C9943
09:25:17 DBG: 00A006A2 00000001 $adr: "$C:/Program Files (x86)/Steamy/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:005FF6A2
09:25:17 DBG: 00E32B61 00000001 $adr: "$C:/Program Files (x86)/Steamy/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00A31B61
09:25:17 DBG: 0045FE8F 00000001 $adr: "$C:/Program Files (x86)/Steamy/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:0005EE8F
09:25:17 DBG: 01243BF0 00000001 $adr: "$C:/Program Files (x86)/Steamy/steamapps/common/The Talos Principle/Bin/Talos.exe" 0001:00E42BF0
09:25:17 DBG: 7636338A 00000001 $adr: "$C:/Windows/syswow64/kernel32.dll" 0001:0000338A
09:25:17 DBG: 770F9F72 00000001 $adr: "$C:/Windows/SysWOW64/ntdll.dll" 0001:00029F72
09:25:17 DBG: 770F9F45 00000001 $adr: "$C:/Windows/SysWOW64/ntdll.dll" 0001:00029F45
09:25:17 DBG:
09:25:17 DBG: //=====================================================
09:25:17 DBG:
09:25:17 DBG:
09:25:17 FTL: Fatal error: Cannot set display mode.
Last edited by nike; Jan 20, 2015 @ 1:43am
kwahoo Jan 20, 2015 @ 8:56am 
Originally posted by unaware:
09:25:17 LOG: Loaded "C:\Program Files (x86)\Steamy\steamapps\common\The Talos Principle\Bin\GfxD3D9.dll".


Steamy?
nike Jan 21, 2015 @ 5:23am 
Originally posted by kwahoo:
Originally posted by unaware:
09:25:17 LOG: Loaded "C:\Program Files (x86)\Steamy\steamapps\common\The Talos Principle\Bin\GfxD3D9.dll".


Steamy?
yea
***HELP!***
My game boots up just fine and i was playing without any error untill this last update.
I cannot place fans and the time hologram thing doesnt stop playing at 00:00:00. it will go into the negative range like "-05:59:59"
Help! i was having so much fun!
AlenL  [developer] Feb 6, 2015 @ 1:21am 
Just a headsup that we are not monitoring this for comments. For any support request, please post at the main discussion board.
Skumble Feb 6, 2015 @ 1:24am 
Then why was I directed here? Goof-offs
"Create a new thread in this forum and post a detailed description of your problem"
Last edited by Skumble; Feb 6, 2015 @ 1:25am
AlenL  [developer] Feb 9, 2015 @ 12:22am 
Create a new thread in this forum and post a detailed description of your problem
A new thread, it says. :) Sorry if I was unclear.
Last edited by AlenL; Feb 9, 2015 @ 12:22am
steemandlinux Feb 10, 2015 @ 4:29pm 
Talos Principle incorrectly checks opengl version on Linux with mesa drivers.

glxinfo shows:

OpenGL core profile version string: 3.3 (Core Profile) Mesa 10.6.0-devel (padoka PPA)

and

OpenGL version string: 3.0 Mesa 10.6.0-devel (padoka PPA)


But the game checks compatibity profile, not core.
Tartley Mar 16, 2015 @ 2:50pm 
I can't view this FAQ (and I need to: The game has stopped running for me!). The FAQ just opens a pretend window overlay on top of the webpage which contains noting but blackness (on Chrome) or a spinning busy thing (on Firefox.) Can't you put the FAQ under a regular URL so that it's viewable and googleable by content?
Last edited by Tartley; Mar 16, 2015 @ 2:50pm
Tartley Mar 16, 2015 @ 2:53pm 
Ahar! I CAN view the FAQ after all, using the tiny 'open in a new window' icon from the fake titlebar of the fake window that the FAQ fails to appear in.

So the URL I wanted for the FAQ is

<inserts a regular url into my post>

http://steamcommunity.com//sharedfiles/filedetails/?id=356983568
<gets the same weird fake popup opening thing that I'm complaining about.>

Well that's annoying.
Last edited by Tartley; Mar 16, 2015 @ 2:55pm
AlenL  [developer] Mar 16, 2015 @ 5:45pm 
Is this better? :) GUIDE
Last edited by AlenL; Mar 16, 2015 @ 5:46pm
Spudgun Apr 3, 2015 @ 4:39am 
I've read the Troubleshooting FAQ but I still can't figure out what causes my game to freeze. No matter what I do (starting a game of navigating the options menu, even in safe mode) the game freezes within a few minutes, forcing me to manually restart my pc (keyboard prompts like alt-tabbing and Ctrl-Alt-Del don't work). I've managad to try various graphical settings and I've tried turning level caching off but the game still freezes up.

EDIT: I monitor my CPU/GPU temps/usage with Rivatuner and I've seen no signs of overheating/overstressing of my hardware. I've stress tested my pc many times and there seem to be no powes supply issues either (more than adequate power, no apparent defects)
Last edited by Spudgun; Apr 3, 2015 @ 4:45am
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