lagrangewei Feb 18 @ 1:17am
bug report: for game crash
Apologies to the gamer that have experienced crashes, we will try to address them as quickly as we can. but we still need more information. pls let us know in this thread if you have experienced crash.

information that would help us identify the problem:
1. hardware spec (CPU/RAM/GPU)
2. GPU driver
3. location in the game that crash
4. does this crash always happen when played (repeated crash)
5. duration since starting the game
6. any exact action that seem to be related to the crash
Showing 1-15 of 111 comments
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arizenks310 Feb 18 @ 1:24am 
It crashes during or after the cutscene for the giant gorilla boss battle, repeatedly.

Last edited by arizenks310; Feb 18 @ 1:25am
lagrangewei Feb 18 @ 1:35am 
thanks, we will check on that.
SHYNEFERRET Feb 18 @ 1:36am 
Unfortunately the cause wasn't anything specific, the game simply locked up during the tutorial portion; me and my friend were experimenting with combos and it froze on us.
We also had the sound glitch out on the second level. After one of the fights one of the sound effects kept looping every couple of seconds for the rest of the level.
lagrangewei Feb 18 @ 1:42am 
- it froze during the 'ship' level where the tutorial is at while playing 2 player mode?
- and level 2 has a looping sound.

noted, thanks for informing us.
Gamer X Feb 18 @ 2:03am 
1. hardware spec (amd phenom II 3 ghz/8 gig/geforge gtx 570)
2. GPU driver: GeForce 332.21
3. location in the game that crash: multiple-first level right after a checkpoint midfight with what looks like a saloon backdrop(sorry not best description) 3rd level 4th battle (this was after disable steam overlay to fix bad fps)
4. does this crash always happen when played (repeated crash): first did not repeat 2nd I haven't tried yet
5. duration since starting the game: unsure I would say maybe 30 minutes each time
6. any exact action that seem to be related to the crash: none that I could tell
Synthetic Feb 18 @ 2:36am 
I get a freeze everytime when starting a Singeplayer game BUT I fixed it by turning off Steam overlay.

I also get crashes every once in awhile (they seem random) where the game will stop responding and report that TorqueGameEngine has stopped responding.

Windows 7 64-Bit Ultimate Edition
Intel i7 4770K @ 4.3GHz
Sapphire Radeon 7950 3GB (using latest Catalyst drivers non-beta)
16GB DDR3-2400

I will try and gather up some cash reports and paste them...I saw the game was updated earlier so I will try out that build. I LOVE the gameplay, you guys have a gem here I just can't wait until it's completely stable :).
Last edited by Synthetic; Feb 18 @ 2:37am
lagrangewei Feb 18 @ 2:44am 
thank you for your assistance. :)
ch4RLie Feb 18 @ 3:02am 
no sound,,, how to fix that?
lagrangewei Feb 18 @ 4:17am 
completely no sound and music?

you might need an openal driver. unfortunately, creative technology appears to have removed the installer from their website. i will see if we can include a copy of the installer in the next patch.
baraboolka Feb 18 @ 8:17am 
Sorry, but I have no sound to. No music, no voices. Is there an music in this game?
Windows 7 32-Bit home | Intel(R) core(TM)2 duo CPU 3.00 | 4GB ram | GeForce 9600 gt dr.ver 334.89
chrischronic007 Feb 18 @ 11:26am 
my game crashes at difficulty selection crashes right to desktop...
Cant play ... and also no selection for 1920 x 1080 in res settings..

I have
Ati HD 6990 all drivers up to date
Intel I7
10GB ram
Windows 8.1 64bit
Gamer X Feb 18 @ 11:50am 
Originally posted by chrischronic007:
my game crashes at difficulty selection crashes right to desktop...
Cant play ... and also no selection for 1920 x 1080 in res settings..

I have
Ati HD 6990 all drivers up to date
Intel I7
10GB ram
Windows 8.1 64bit:Doomsday::cs_axe:

The resolution selection is there for me, try changing it to fullscreen first (or if you are already fullscreen to windowed and then back)
Бендер Feb 18 @ 12:40pm 
Windows 7 64-Bit
Intel(R) Core(TM) i7-3770 CPU 3.50 GHz
8GB RAM
AMD Radeon HD 7950 3 GB (13.251.0.0 drivers)

Crash in start single company Dusty character.
Rambrissot Feb 18 @ 3:31pm 
Oddly I have no sound on my game I am on windows 8 is any one else having this trouble or is it just me
lagrangewei Feb 18 @ 4:26pm 
Originally posted by Бендер:
Crash in start single company Dusty character.

did it crash before reaching the loading screen?
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