Underrail > General Discussions > Topic Details
Kredns Aug 9, 2014 @ 2:27pm
UnderRail crashes on start.
I've tried starting underrail many times and it continues to crash. I have the Media features turned on in Windows. I've tried turning them off as well but this did not help. There is no crash log in C:\Users\Kredns\Documents\My Games\Underrail\. The screen doesn't go black and no window ever appears, it's like the game crashes before the window has ever been created. I've tried running the game in compatibility mode and as an admin but that didn't help either.

What else can I do?
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Prophet^ Aug 9, 2014 @ 3:03pm 
If you installed the game for the first time today, try rebooting the system.
Kredns Aug 9, 2014 @ 3:24pm 
I've already rebooted. I didn't install the game today, I got it once it came on Steam.
Nef_123 Aug 11, 2014 @ 5:16am 
I would try looking for the latest graphics card drivers and a reinstall of Underrail.
Styg  [developer] Aug 11, 2014 @ 11:27pm 
Can you check if you have "XNA 4.0 Refresh redistributable" installed?
Kredns Aug 12, 2014 @ 7:50am 
Thanks @Styg! I installed the XNA package and that did the trick.
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