Blockland

Blockland

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Blockland > General Discussions > Topic Details
 This topic has been pinned, so it's probably important
Demian Dec 22, 2013 @ 11:17pm
READ FIRST: How to get technical support
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For gameplay problems like how to make bots or where to download add-ons this thread is irrelevant to you. Just ask your question here or on the Blockland Forums[forum.blockland.us].

If you have a technical problem with the game such as a blank or black screen, crashes, mouse not responding, game not starting, etc., please go to the official help forum at the Blockland Forums[forum.blockland.us]. Create a new thread there and then follow the steps below.

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Nobody can help you unless we have some information about your computer and your game. When making a new thread asking for help you must post your console.log file. This can be found in your Steam folder:
<path to your Steam folder>\SteamApps\common\Blockland\console.log

Upload the file a free file host and add the link to your post. Some examples below:

Privacy notice: The console.log will contain the name of your user account on your computer. If you do not want this to be seen by everyone you can delete or change it yourself by opening the console.log in Notepad or similar text editor. The file is a regular text file.

Alternatively you could upload the contents of the console.log file to Pastebin[pastebin.com]. I personally prefer this method as it is easier and also allows you to promptly remove your personal info from the log file while you're at it. Simply open the console.log file in any text editor (It really is just a text file.), select everything, copy and paste the contents to Pastebin and press "Create New Paste".
Last edited by Demian; May 25 @ 8:47am
Blockland > General Discussions > Topic Details