Door Kickers

Door Kickers

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Pintea  [开发者] 2013年9月13日上午1:43
SUPPORT: Crashes/bugs etc.

0. Crash after updating to Windows 10

Update this folder's permissions to allow Home/Users to have full control: C:\Users\%USERNAME%\Documents\KillHouseGames\DoorKickers

1. Crash at startup: Update your video drivers!
Intel: https://downloadcenter.intel.com/
ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx
NVidia: http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk

2. Still crashes at startup after updating drivers: Try disabling Steam overlay
-Go to your Steam Library. Right-click on Door Kickers and choose "Properties".
-Uncheck the box next to "Enable the Steam Overlay while in-game" and click OK.

3. Crashes at startup and you have a Laptop with an NVidia video card
Make sure the game starts on the NVidia GPU instead of the integrated GPU (usually Intel). You can do that from the NVidia Control Panel.

4. Strange game behavior: Verify Steam cache / reinstall the game
If you see enemies going through walls, missing textures or other game bugs that couldn't have happened with such skilled people working on the game, verify the game's Steam cache files. Read this on how to do it: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

5. You changed the resolution to one that is larger than your screen and now you can't select Options again
-Go to Documents/KillHouseGames/DoorKickers
-Delete options.xml. Start the game.

6. Game freezes, lag, sound glitches
Go to where the game is installed and rename OpenAL32.dll to OpenAL32.old. Now rename OpenAL32_haccel.dll to OpenAL32.dll

7. If your problem still persists, send an email at devteam (at) inthekillhouse(dot)com with the file Documents\KillHouseGames\DoorKickers\log.txt and any .dmp files you can find there.

Our game uses OpenGL, which is much worse than DirectX in regards to drivers. Therefore the game may not work if you don't have the absolute latest drivers.
最后由 Pintea 编辑于; 8月22日上午7:30
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alexeragon 2013年10月20日下午4:55 
Why does my screen flashes?
Pintea  [开发者] 2013年10月21日上午1:53 
Hmm haven't heard that one again. Make sure you have the latest drivers (as state above) and send me the log.txt (as stated above).
JOHNNN CENAAA 2013年11月3日上午10:18 
Ive updated my driver (Nvidia) and re-installed the game, yet my screen still flashes
Mav 2013年11月4日上午9:11 
mine gets stuck on the loading screnn :(
Pintea  [开发者] 2013年11月4日上午10:44 
Try disabling Steam overlay.
Powerhouser 2013年11月8日下午3:10 
this still wont werk for me :(
Pintea  [开发者] 2013年11月8日下午6:07 
引用自 xxpowerhouserxx
this still wont werk for me :(
Did you send us the log.txt file?
Ozi 2013年11月11日上午11:46 
i found a glitch where i went to theoption menue and my game was still going on and i deid and i was stuck on the options menue
Ozi 2013年11月11日上午11:51 
also heres just a sugestion and me and my friend agree on this but a mode to controll soldiers would be cool
Pintea  [开发者] 2013年11月11日下午2:08 
Thanks for the bug report.
Not exactly the appropriate thread for a suggestion, but we're listening nonetheless :)
Powerhouser 2013年12月14日上午7:35 
DISABLELING THE STEAM THINGY WERKED THANKS SO MUCHES
gekido 2014年1月1日下午12:55 
i don't get the ridiculously high video card requirements. I can play crysis and other new games on my machine, but this game needs a higher system spec? ridiculous.
Ozi 2014年1月1日下午1:32 
引用自 gekido
i don't get the ridiculously high video card requirements. I can play crysis and other new games on my machine, but this game needs a higher system spec? ridiculous.

LOL xD hahaha
Pintea  [开发者] 2014年1月1日下午4:45 
引用自 gekido
i don't get the ridiculously high video card requirements. I can play crysis and other new games on my machine, but this game needs a higher system spec? ridiculous.
Hi there, I understand you're not able to play the game? Have you tried installing the latest video drivers?

It seems highly unlikely that a computer that runs Crysis cannot run our game.
DarkRaven 2014年2月6日上午8:21 
I had an issue since alpha 7 where both my moniters seemingly frame cleared alternatively (rapid black flickering on both) and frequently crashed to desktop while loading to the main menu. I fixed the issue by going into My Documents/KillHouseGames/DoorKickers/options.xml and changing the mode from 1 (windowed fullscreen) to 0 (windowed).

I think it has to do with an incompatibility with my unusual main monitor native resolution (1768x992) and having dual monitors with the windowed fullscreen mode.

Just wanted to post this workaround, incase anyone else has a fringe case like this.
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