Door Kickers > Discussioni generali > Dettagli della discussione
Pintea  [sviluppatore] 13 set 2013, ore 1:43
SUPPORT: Crash at startup, black screen, visual glitches
1. If your game crashes at startup: Update your video drivers!
Intel: https://downloadcenter.intel.com/
ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx
NVidia: http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk

2. If your game crashes at startup: Try disabling Steam overlay
-Go to your Steam Library. Right-click on Door Kickers and choose "Properties".
-Uncheck the box next to "Enable the Steam Overlay while in-game" and click OK.

3. If your game crashes at startup and you have an NVidia video card
Make sure the game starts on the NVidia GPU instead of the integrated GPU (usually Intel). You can do that from the NVidia Control Panel.

4. Dubious game behavior: Verify Steam cache
If you see enemies going through walls, missing textures or other game bugs that couldn't have happened with such skilled people working on the game, verify the game's Steam cache files. Read this on how to do it: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

5. If your problem still persists, send an email at devteam (at) inthekillhouse (at)com with the file Documents\KillHouseGames\DoorKickers\log.txt and any .dmp files you can find there.

Our game uses OpenGL, which is much worse than DirectX in regards to drivers. Therefore our game may not work even if your next-gen DirectX game runs fine.
Ultima modifica da Pintea; 9 giu, ore 0:47
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alexeragon 20 ott 2013, ore 16:55 
Why does my screen flashes?
Pintea  [sviluppatore] 21 ott 2013, ore 1:53 
Hmm haven't heard that one again. Make sure you have the latest drivers (as state above) and send me the log.txt (as stated above).
MuchDoge Wow 3 nov 2013, ore 10:18 
Ive updated my driver (Nvidia) and re-installed the game, yet my screen still flashes
MavrickGames 4 nov 2013, ore 9:11 
mine gets stuck on the loading screnn :(
Pintea  [sviluppatore] 4 nov 2013, ore 10:44 
Try disabling Steam overlay.
xxpowerhouserxx 8 nov 2013, ore 15:10 
this still wont werk for me :(
Pintea  [sviluppatore] 8 nov 2013, ore 18:07 
Messaggio originale di xxpowerhouserxx:
this still wont werk for me :(
Did you send us the log.txt file?
Ozi|Echelon667| 11 nov 2013, ore 11:46 
i found a glitch where i went to theoption menue and my game was still going on and i deid and i was stuck on the options menue
Ozi|Echelon667| 11 nov 2013, ore 11:51 
also heres just a sugestion and me and my friend agree on this but a mode to controll soldiers would be cool
Pintea  [sviluppatore] 11 nov 2013, ore 14:08 
Thanks for the bug report.
Not exactly the appropriate thread for a suggestion, but we're listening nonetheless :)
xxpowerhouserxx 14 dic 2013, ore 7:35 
DISABLELING THE STEAM THINGY WERKED THANKS SO MUCHES
gekido 1 gen, ore 12:55 
i don't get the ridiculously high video card requirements. I can play crysis and other new games on my machine, but this game needs a higher system spec? ridiculous.
Ozi|Echelon667| 1 gen, ore 13:32 
Messaggio originale di gekido:
i don't get the ridiculously high video card requirements. I can play crysis and other new games on my machine, but this game needs a higher system spec? ridiculous.

LOL xD hahaha
Pintea  [sviluppatore] 1 gen, ore 16:45 
Messaggio originale di gekido:
i don't get the ridiculously high video card requirements. I can play crysis and other new games on my machine, but this game needs a higher system spec? ridiculous.
Hi there, I understand you're not able to play the game? Have you tried installing the latest video drivers?

It seems highly unlikely that a computer that runs Crysis cannot run our game.
DarkRaven 6 feb, ore 8:21 
I had an issue since alpha 7 where both my moniters seemingly frame cleared alternatively (rapid black flickering on both) and frequently crashed to desktop while loading to the main menu. I fixed the issue by going into My Documents/KillHouseGames/DoorKickers/options.xml and changing the mode from 1 (windowed fullscreen) to 0 (windowed).

I think it has to do with an incompatibility with my unusual main monitor native resolution (1768x992) and having dual monitors with the windowed fullscreen mode.

Just wanted to post this workaround, incase anyone else has a fringe case like this.
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