Pintea  [Entwickler] 13. Sep. 2013 um 1:43 Uhr
SUPPORT: Crashes/bugs etc.
1. Crash at startup: Update your video drivers!
Intel: https://downloadcenter.intel.com/
ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx
NVidia: http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk

2. Still crashes at startup after updating drivers: Try disabling Steam overlay
-Go to your Steam Library. Right-click on Door Kickers and choose "Properties".
-Uncheck the box next to "Enable the Steam Overlay while in-game" and click OK.

3. Crashes at startup and you have a Laptop with an NVidia video card
Make sure the game starts on the NVidia GPU instead of the integrated GPU (usually Intel). You can do that from the NVidia Control Panel.

4. Strange game behavior: Verify Steam cache / reinstall the game
If you see enemies going through walls, missing textures or other game bugs that couldn't have happened with such skilled people working on the game, verify the game's Steam cache files. Read this on how to do it: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

5. You changed the resolution to one that is larger than your screen and now you can't select Options again
-Go to Documents/KillHouseGames/DoorKickers
-Delete options.xml. Start the game.

6. Game freezes, lag, sound glitches
Go to where the game is installed and rename OpenAL32.dll to OpenAL32.old. Now rename OpenAL32_haccel.dll to OpenAL32.dll

7. If your problem still persists, send an email at devteam (at) inthekillhouse (at)com with the file Documents\KillHouseGames\DoorKickers\log.txt and any .dmp files you can find there.

Our game uses OpenGL, which is much worse than DirectX in regards to drivers. Therefore the game may not work if you don't have the absolute latest drivers.
Zuletzt bearbeitet von Pintea; 22. Dez. um 1:53 Uhr
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alexeragon 20. Okt. 2013 um 16:55 Uhr 
Why does my screen flashes?
Pintea  [Entwickler] 21. Okt. 2013 um 1:53 Uhr 
Hmm haven't heard that one again. Make sure you have the latest drivers (as state above) and send me the log.txt (as stated above).
Kappa 3. Nov. 2013 um 10:18 Uhr 
Ive updated my driver (Nvidia) and re-installed the game, yet my screen still flashes
[LLG]Mav 4. Nov. 2013 um 9:11 Uhr 
mine gets stuck on the loading screnn :(
Pintea  [Entwickler] 4. Nov. 2013 um 10:44 Uhr 
Try disabling Steam overlay.
xxpowerhouserxx 8. Nov. 2013 um 15:10 Uhr 
this still wont werk for me :(
Pintea  [Entwickler] 8. Nov. 2013 um 18:07 Uhr 
Ursprünglich geschrieben von xxpowerhouserxx:
this still wont werk for me :(
Did you send us the log.txt file?
Genuine festive Ozi. 11. Nov. 2013 um 11:46 Uhr 
i found a glitch where i went to theoption menue and my game was still going on and i deid and i was stuck on the options menue
Genuine festive Ozi. 11. Nov. 2013 um 11:51 Uhr 
also heres just a sugestion and me and my friend agree on this but a mode to controll soldiers would be cool
Pintea  [Entwickler] 11. Nov. 2013 um 14:08 Uhr 
Thanks for the bug report.
Not exactly the appropriate thread for a suggestion, but we're listening nonetheless :)
xxpowerhouserxx 14. Dez. 2013 um 7:35 Uhr 
DISABLELING THE STEAM THINGY WERKED THANKS SO MUCHES
gekido 1. Jan. um 12:55 Uhr 
i don't get the ridiculously high video card requirements. I can play crysis and other new games on my machine, but this game needs a higher system spec? ridiculous.
Genuine festive Ozi. 1. Jan. um 13:32 Uhr 
Ursprünglich geschrieben von gekido:
i don't get the ridiculously high video card requirements. I can play crysis and other new games on my machine, but this game needs a higher system spec? ridiculous.

LOL xD hahaha
Pintea  [Entwickler] 1. Jan. um 16:45 Uhr 
Ursprünglich geschrieben von gekido:
i don't get the ridiculously high video card requirements. I can play crysis and other new games on my machine, but this game needs a higher system spec? ridiculous.
Hi there, I understand you're not able to play the game? Have you tried installing the latest video drivers?

It seems highly unlikely that a computer that runs Crysis cannot run our game.
DarkRaven 6. Feb. um 8:21 Uhr 
I had an issue since alpha 7 where both my moniters seemingly frame cleared alternatively (rapid black flickering on both) and frequently crashed to desktop while loading to the main menu. I fixed the issue by going into My Documents/KillHouseGames/DoorKickers/options.xml and changing the mode from 1 (windowed fullscreen) to 0 (windowed).

I think it has to do with an incompatibility with my unusual main monitor native resolution (1768x992) and having dual monitors with the windowed fullscreen mode.

Just wanted to post this workaround, incase anyone else has a fringe case like this.
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