This topic has been pinned, so it's probably important
shadowarrior  [developer] Aug 26, 2013 @ 9:42pm
Steam DLC Downloads
We have fixed a bug where users who purchased any DLC for Trainz Simulator 12 from Steam were unable to activate and download the content in their Steam Trainz Simulator 12 game client.

To install any Steam purchased DLC please follow these steps:

1. Launch Trainz Simulator 12 and start the game from the launcher
2. Click Get New Content from the game's Main Menu
3. Click Redownload all purchases at the bottom of the page.

This should initiate a download for any purchased DLC you have for the game obtained via Steam store.

Please contact our helpdesk via http://support.auran.com/ if you require any further support with the Trainz product.

Regards,
Sidds
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avidmike_2000 Jan 12 @ 8:02pm 
I get PAGE NOT FOUND when I try to access the support helpdesk. I'm trying to install CONTZ Pack - Standard Edition
Canadian National - ES44DC
Conrail - GE C40-8
Norfolk Western - Norfolk Southern Pack

NO LUCK. Any help out there?

Respectfully,
Michael
shadowarrior  [developer] Jan 15 @ 6:40pm 
Hey Avidmike, do you have a planet auran account? I can try and look at your account details here.

Regards.
avidmike_2000 Jan 16 @ 6:16am 
Yes, my username is avidmike

Thanks,
Michael
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