x537t Mar 23, 2013 @ 8:17am
can't locate DLC
I purchased the PRR T1 DLC but I can not find it when I run the game.
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Ulrich May 9, 2013 @ 6:44pm 
The same issue.
thilliam  [developer] May 9, 2013 @ 10:45pm 
Have you downloaded and installed the items? Or can you not find how to install it?

The process should begin automatically unless you have unchecked "Automatically Download DLC Updates" under Main Menu > Options.

To manually download/install, go to Extra Content > Redownload All DLC. This should start the download process.

If you have downloaded and installed and cannot find the content in-game and cannot locate it in Content Manager either, then you may need to perform a Quick Database Repair (Launcher > Content > File > Quick Database Repair.

If this doesn't help, please provide information on the steps you have taken so that we can diagnose the issue further. e.g. where did you buy the DLC, what happens when you click on Redownload etc.
Last edited by thilliam; May 9, 2013 @ 10:52pm
Ulrich May 10, 2013 @ 3:20am 
"Automatically Download DLC Updates" is checked.

I've tried to manually download/install, Extra Content > Redownload All DLC. Message was displayed: 'Success. All purchased content should now be available for use'.

Launcher > Content > File > Quick Database Repair: 'Task complete: 0 errors, 0 warnings.'

DLC was bought via the Steam store.
jamiechi May 11, 2013 @ 8:17am 
I recently purchased the Murchison 2 DLC. To get the DLC to install in TS12, I registered my serial number here.
https://www.auran.com/planetauran/SN_Enter_Serialnumber.php

In the case of Murchison 2 DLC, the standalone version is installed from the Library in Steam.
(The standalone version is TS2010.)

The next time I started TS12 (after SP1 finished updating). the DLC started to download automatically. You may get two download windows. One is hidden behind the other.
It will take a long time to download so be patient.

I believe the other DLC's need to be registered in the same manner.
Ulrich May 12, 2013 @ 4:41am 
Thanks, it helped.
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