> Bugs - Crashes > Topic Details
Sn3ak3rTV Jul 25, 2013 @ 7:03am
Possible Solution for Not starting the game
Some people asked me about it so i might have 2 Solutions

First one is you have changed the resolution and now its not starting anymore.

First what you need to do is Show hidden folders you can google it or go to

Then find the folder "C:\Users\YourName\AppData\Local\PAYDAY 2"
In this folder there is a file called "renderer_settings.xml"

Rename the file to like renderer_settings2.xml

Save the file and start the game.

Game just won't start

There are 3 software things you need for payday try to reinstall these.

Go to Programs in your configuration screen(pic 1) and look in the list for these to uninstall.

Pic1 -> http://s3.amazonaws.com/getnow/screenshot/how-to-uninstall/win7/_win7-control-panel-large-icons--view.PNG

Then in the list look for :
- Phyxs
- Direct x
- Microsoft Visual C++
Note: Remove all the Microsoft Visual C++

Then go to the folder: C:\Program Files (x86)\Steam\SteamApps\common\PAYDAY 2 Beta\_CommonRedist

And in these 3 folders are install files install al 3 of them

Hope this works for you guys.

I did not have this problem i just looked around for POSSIBLE solutions. i did not say they work

Last edited by Sn3ak3rTV; Jul 26, 2013 @ 3:58pm
Showing 1-15 of 28 comments
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nabilat Jul 25, 2013 @ 7:04am 
It really works thanks man ! :)
Sn3ak3rTV Jul 25, 2013 @ 7:17am 
Your welcome.
Cosmickock Jul 25, 2013 @ 8:42am 
Where's the three software things to reinstall?
Jman0504 Jul 25, 2013 @ 9:14am 
what configuration screen can you steam message me?
Jman0504 Jul 25, 2013 @ 9:18am 
so just delete the three that were in the commonredists?
Sn3ak3rTV Jul 25, 2013 @ 9:19am 
No don't delete the folders
Those you need to install it again
Jman0504 Jul 25, 2013 @ 9:21am 
but in programs delete the 3 things that commonredists has?
Sn3ak3rTV Jul 25, 2013 @ 9:25am 
Yes in the big list you can see all the programs and drivers you have installed

Uninstall :
- Physx
- DirectX
- Microsoft Visual C++

Note: uninstall everything you see with Microsoft Visual C++

Then go to the folder "C:\Users\YourName\AppData\Local\PAYDAY 2"
In all 3 folders are installers run them install all 3 and try running payday 2
Jman0504 Jul 25, 2013 @ 9:26am 
okay thanks
ill tell you how it goes
Sn3ak3rTV Jul 25, 2013 @ 9:27am 
Ok man good luck out there
Jman0504 Jul 25, 2013 @ 9:32am 
DAMNIT it didnt work
Sn3ak3rTV Jul 25, 2013 @ 9:33am 
Did you already tried deleting the render xml file ? that could work aswell
Jman0504 Jul 25, 2013 @ 9:33am 
ill do that
Jman0504 Jul 25, 2013 @ 9:37am 
there isnt a render settings file
Showing 1-15 of 28 comments
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