dakota_s_ Sep 18, 2013 @ 9:14pm
Crashing
The game keeps crashing whenever I try to open it. It worked fine before so I'm not sure what it is. I've already tried uninstalling and reinstalling it.
Showing 1-15 of 19 comments
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Black Majic  [developer] Sep 18, 2013 @ 9:38pm 
PC/Mac/Linux? send us an email at debug@electronicsuperjoy.com and attach SteamApps\common\ElectronicSuperJoy\ElectronicSuperJoy_Data\output_log.txt
dakota_s_ Sep 19, 2013 @ 8:34am 
It's a mac and thanks for the quick response.
Black Majic  [developer] Sep 19, 2013 @ 8:43am 
as a first random guess, try lowering the resolution you're launching the game at.
dakota_s_ Sep 19, 2013 @ 9:22am 
It crashes before it even brings me to the startup screen so I don't get a chance to change the resolution. I've sent the output log so hopefully that will help.
Black Majic  [developer] Sep 19, 2013 @ 11:27am 
Can you try switching to the unstable branch?
You can do so by right clicking on ESJ in your steam library, clicking the "Betas" tab, then selecting "unstable - Unstable" from the dropdown, and clicking close.

you'll get an update which I'm hoping resolves your problem.
Black Majic  [developer] Sep 19, 2013 @ 2:51pm 
nm, latest update is the same.
matdionqwe Sep 23, 2013 @ 1:36pm 
i get the same thing it crashes when i start it up !
Black Majic  [developer] Sep 23, 2013 @ 9:19pm 
I've posted a new build to the unstable branch which may resolve the issue.

You can do so by right clicking on ESJ in your steam library, clicking the "Betas" tab, then selecting "unstable - Unstable" from the dropdown, and clicking close.

Please let me know if this resolves the crashing issue.
matdionqwe Sep 24, 2013 @ 1:01pm 
Yes , it fix it for me !
dakota_s_ Sep 27, 2013 @ 8:20am 
Yes this works nicely! Thanks a bunch.
z0ne Sep 27, 2013 @ 12:03pm 
Gotta love the developers.
64ISO Oct 10, 2013 @ 5:57am 
Hi, even after selecting unstable-unstable beta, it is still crashing before the screen shows anything (only pink background and music starts playing). I'm on Mac Lion OS. I also wanted to email you with the output log txt file but there is no such file in the directory.
Beau Nidle k Oct 11, 2013 @ 4:17am 
Originally posted by 64ISO:
Hi, even after selecting unstable-unstable beta, it is still crashing before the screen shows anything (only pink background and music starts playing). I'm on Mac Lion OS. I also wanted to email you with the output log txt file but there is no such file in the directory.
Same here
fannyhill Oct 12, 2013 @ 6:00pm 
Originally posted by Beau Nidle:
Originally posted by 64ISO:
Hi, even after selecting unstable-unstable beta, it is still crashing before the screen shows anything (only pink background and music starts playing). I'm on Mac Lion OS. I also wanted to email you with the output log txt file but there is no such file in the directory.
Same here

Same here too. :(
Black Majic  [developer] Oct 13, 2013 @ 12:02pm 
On Mac, the log is located in
~/Library/Logs/Unity/Player.log
I've had a report that it may not appear in finder, but you should be able to open it in safari or something like that.

Please send the data to debug@electronicsuperjoy.com
Last edited by Black Majic; Oct 13, 2013 @ 12:03pm
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Date Posted: Sep 18, 2013 @ 9:14pm
Posts: 19