Saints Row IV Inauguration Station
Bioshyn Aug 6, 2013 @ 8:20am
We found a Saints Row account associated with your steam account
Yes, but i don't know the password to it anymore, the ones i usually use for stuff like that don't work, because i can't enter the $ in the password field.
I'm also not able to login to www.saintsrow.com since i do not know my password, password retrieval doesn't send an email to me, and i cannot create a new account since the "game" automatically enters the ID associated with steam (old THQ ID)

Funny thing is, i can login to the THQ ID without problems on the thq website...

Is there a way to unbind the thq account from steam, so i can enter a new id, or some way to retrieve/reset my password?

Edit: Apparently I was using the right password and it still won't work. The Troubleshooting Forum on www.saintsrow.com states that: Anyone having issues with their account should send a note to saintaccount@deepsilver.com with your account name and the issue you are having. The team will work to get you back moving along as soon as possible. Thanks for your patience!
Last edited by Bioshyn; Aug 6, 2013 @ 2:09pm
Showing 1-15 of 34 comments
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Kapo Aug 6, 2013 @ 8:41am 
same problem
Blacki138 Aug 6, 2013 @ 8:53am 
same problem here. Sucks balls. -.-
UncleMarbleD410 Aug 6, 2013 @ 9:27am 
Originally posted by Shyn:
Yes, but i don't know the password to it anymore, the ones i usually use for stuff like that don't work, because i can't enter the $ in the password field.
I'm also not able to login to www.saintsrow.com since i do not know my password, password retrieval doesn't send an email to me, and i cannot create a new account since the "game" automatically enters the ID associated with steam (old THQ ID)

Funny thing is, i can login to the THQ ID without problems on the thq website...

Is there a way to unbind the thq account from steam, so i can enter a new id, or some way to retrieve/reset my password?
I did that , just contact THQ support, tell them the email of the THQ ID, password(if you remember it) and date of birth and request it to be removed from your steam id
Bioshyn Aug 6, 2013 @ 9:28am 
Originally posted by UncleMarbleD410:
Originally posted by Shyn:
Yes, but i don't know the password to it anymore, the ones i usually use for stuff like that don't work, because i can't enter the $ in the password field.
I'm also not able to login to www.saintsrow.com since i do not know my password, password retrieval doesn't send an email to me, and i cannot create a new account since the "game" automatically enters the ID associated with steam (old THQ ID)

Funny thing is, i can login to the THQ ID without problems on the thq website...

Is there a way to unbind the thq account from steam, so i can enter a new id, or some way to retrieve/reset my password?
I did that , just contact THQ support, tell them the email of the THQ ID, password(if you remember it) and date of birth and request it to be removed from your steam id

will try that, thanks (didn't know there was still a thq support since thq is no more)
UncleMarbleD410 Aug 6, 2013 @ 9:36am 
Originally posted by Shyn:
Originally posted by UncleMarbleD410:
I did that , just contact THQ support, tell them the email of the THQ ID, password(if you remember it) and date of birth and request it to be removed from your steam id

will try that, thanks (didn't know there was still a thq support since thq is no more)

Well I did it through their website, I don't remember how,but I did it 2 years ago so I think things might have changed since THQ is no more :s

Edit: I really hate how they force the bind to be permanent and not removable
Last edited by UncleMarbleD410; Aug 6, 2013 @ 9:37am
=EH?=Owl Aug 6, 2013 @ 10:16am 
Same here, i can login with no problems on THQ website. With games like Darksiders 2 i can login perfectly, but Saints Row 3/4 detects my THQ account and my THQ pass doesnt work. Request a new one is useless since i type my account name and never receive my new pass or any kind of mail from Saintsrow.com. And i cant create a new account because the site recognizes my account name and says is already in use.
Bioshyn Aug 6, 2013 @ 10:48am 
i wrote a ticket through the thq website now, it opened a form adressed to koch media, who own deep silver, the company who bought the saints row sries rights when thq failed.

gonna keep you updated
wizisi2k Aug 6, 2013 @ 11:03am 
I have the same problem. I cannot get access and the forgot password option hasn't worked (used it 3x and nothing). Simple solution is gonna be to re-create my SRIII character in the new game but will the DLC outfits carry over
Bioshyn Aug 6, 2013 @ 1:57pm 
Just found this thread[saintsrow.com] on www.saintsrow.com, sent an email to saintaccount@deepsilver.com

Now it's waiting for a response.
BraveDude8 Aug 6, 2013 @ 2:06pm 
Same ♥♥♥♥ing problem.
UncleMarbleD410 Aug 6, 2013 @ 2:10pm 
Originally posted by wizisi2k:
I have the same problem. I cannot get access and the forgot password option hasn't worked (used it 3x and nothing). Simple solution is gonna be to re-create my SRIII character in the new game but will the DLC outfits carry over

I want to tell you something nice, All the SR3 clothes DLC are already in SR 4, aka if you bought them in SR3, you just wasted your money like I did xD
ShadowGearX Aug 6, 2013 @ 2:23pm 
forgot password will work, the servers are slammed you wont get it for some time
Bioshyn Aug 6, 2013 @ 2:51pm 
Originally posted by H*K.ShadowGearX:
forgot password will work, the servers are slammed you wont get it for some time

i'm already waiting 7 hrs for that mail though
(GoR)Andrew.zhd Aug 6, 2013 @ 5:04pm 
same trouble.
sent an e-mail ticket to Deep Silver's support,
waiting the answer.

...if so many people have this,
maybe they will edit the whole
log-in thingy rather than helping
each man individually?
sorudo Aug 6, 2013 @ 5:31pm 
i do know my pass but the problem is more that the frikin game doesn't accept symbols, now my pass can't be used because the pass can't be entered........AAARGGGG
Last edited by sorudo; Aug 6, 2013 @ 5:31pm
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