Alysso Rooder Jan 27, 2014 @ 4:47am
Undead Pack Achievements Issues
I'm not receiving some of the achievements
("Step into the abyss", "Master of Nightmares" "Master of Hell", "Master of Inferno")
while i got the others
("Skullmaster", "Spiritualized", "You are the Pumpking", ecc.)

I have tried many times to restart the game, even after verifying the integrity of the game cache (a steam option), then finished a level, but still no achivements.

I've thought about deleting the save data and redo it, however I couldn't find any "delete savedata" option ingame.

What can i do?

EDIT: I managed to restart the game by deleting the save data on my pc and disabling the Steam Cloud sinchronysation, but that was worthless: replaying didn't give me the achievements.
Last edited by Alysso Rooder; Jan 28, 2014 @ 1:32pm
Showing 1-15 of 66 comments
< >
Hello Games  [developer] Jan 29, 2014 @ 6:49am 
Hello there. Could you mail us more details about this issue at steamsupport@hellogames.co.uk? Thanks!
Alysso Rooder Jan 29, 2014 @ 3:58pm 
Hello,
I already mailed you on that mail address, but I'll add more details now that you ask it,
thanks for support
Alysso Rooder Jan 29, 2014 @ 4:30pm 
Mail sent
Last edited by Alysso Rooder; Feb 5, 2014 @ 2:56am
Alysso Rooder Feb 5, 2014 @ 2:54am 
Still waiting...
codecass52 Feb 6, 2014 @ 5:07pm 
I'm also having the same issue
Queen Rabid Feb 11, 2014 @ 5:33pm 
Same here. Only got the pentagram achievment. They don't show up in the list anymore either.
Ian Storm Feb 15, 2014 @ 11:59pm 
Same here. Please help.
Alysso Rooder Feb 16, 2014 @ 1:47am 
Can you try to send an email to Hello Games too?
That could help them figuring out the problem.
Ian Storm Feb 16, 2014 @ 2:52am 
Done. Let's see if I get an answer.
Ian Storm Mar 8, 2014 @ 12:12am 
Finally got an answer on Wednesday.
Here's what they wrote to me:

--------------------------------------------------------------------------------

Hello XXXXXXXXXXXXXXXXXXXXXXXXX!

Thanks for getting in touch, and sorry to reply so late. We've been looking at this issue but the fact that some achievements have worked and others haven't means that our coding is fundamentally working, suggesting the issue is likely to be on the Steam side.

There sometimes seem to be problems if your system goes offline during play, meaning that it can't register the achievement with Steam's servers. Or sometimes the servers don't respond. We can't be sure, but these might be the cause of this problem.

Sorry we can't help more directly in this case.

Cheers,

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

----------------------------------------------------------------------------------
Alysso Rooder Mar 8, 2014 @ 1:03am 
Thanks for posting it here
Ian Storm Mar 8, 2014 @ 1:05am 
Did you get an answer yet?
Alysso Rooder Mar 8, 2014 @ 1:08am 
However I don't think it's the case they mention: I restarted the game and I got none of those achievements once again.
I doubt that I had a "sometimes event" twice...
Alysso Rooder Mar 8, 2014 @ 1:08am 
No answer for me.
Ian Storm Mar 8, 2014 @ 1:16am 
I agree. I cannot imagine that the same achievements are not unlocking accidentally three times.
Maybe you'll receive a more positive answer than I did.
Showing 1-15 of 66 comments
< >
Per page: 15 30 50