Lonesteban  [developer] Apr 7 @ 1:13am
Save corruption issue
Hi everyone. There have been a few users who have had their game save corrupted when trying to play RETRY E-Z mode after having cleared quests. We are looking into the issue, but in the meantime, please, if you are worried about losing your save, USE MULTIPLE SAVE SLOTS occassionally so if the issue does happen, you won't lose your progress.
Showing 1-11 of 11 comments
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Mesh Apr 7 @ 1:16am 
Good thing I was informed right before I tried to get all the titles in ragnarok
Lex_Light Apr 7 @ 2:54am 
That's what I've been doing since my save was corrupted.
(Now that save is only used for community stuff, and now I'm using another one to progress through the main story).
Diamondragon Apr 7 @ 5:37am 
Where does HMH2 store its save data?
Bernhard Schelling (OPUS)  [developer] Apr 7 @ 5:55am 
@Diamondragon
save data is handled by the steam cloud feature which is locally stored in the "userdata" folder under the Steam installation. Default path is:
C:\Program Files (x86)\Steam\userdata\<YOUR_STEAM_ID#>\240970\remote
- YOUR_STEAM_ID# is a up to 9 digit number
- 240970 is the HMH2 identifier
Alternatively you can search for *.h2s files.

@Everyone who encounters such a bug, please inform about the following points. It would help a lot I'm sure.
- if all or most items have disappeared from the equipment menu
- if you are stuck in an inaccessible map area and in which series this is happening
- try to describe what the last thing (quest, mode, etc) that was done before the bug occurred
Bell-force 1! Apr 7 @ 6:17am 
@Everyone who encounters such a bug, please inform about the following points. It would help a lot I'm sure.
- if all or most items have disappeared from the equipment menu
- if you are stuck in an inaccessible map area and in which series this is happening
- try to describe what the last thing (quest, mode, etc) that was done before the bug occurred

I had loaded up my save after booting up the game, latest story point is right after The Holy One in ragnarok 30, and I believe the last thing I did before quitting the previous time was using the map editor, after playing some community maps.
All of my equipment disappeared, my characters apparantly still had all the equipment they had equipped on before, but nothing was on the equipment list, after going into a random fight with a monster, it registered my character's equipment that they had on back to the list.
Doctor Hue? Apr 7 @ 6:22am 
I was stuck at the sea in Destiny series after I've quit one of the RETRY E-Z quest at the village on PsychoHack. The bug then occured when I enter the Destiny series. No equipment was lost.
Last edited by Doctor Hue?; Apr 7 @ 6:25am
Lex_Light Apr 7 @ 6:35am 
If I remember well, in my first savegame, I was on Chapter 17 (after beating it), and when I went to "Obverture", I was surprised to see the the Hero Robot on the town featured in the lastest "Obverture" chapter, so I got out, and after a time of playing with community maps and other stuff related to the community, I decided to continue with the Story mode, and instead of giving me the option of selecting to what part did I want to go (if "Obverture" or "Judgement"), it sent me directly to where's that town previously mentioned.
And yup, I lost (almost) all my equipment, except the ones which I equiped myself.
Jockel Apr 7 @ 7:10am 
When it happened, I was on the third or fourth quest of the second campaign. I lost all equipment except what I had equipped. When I deequipped my shield it just vanished. Most of the weapons could probably be bought/ found again, but the prison clothes for example were gone forever. I was playing a community map before the bug happened. Maybe I did a RETRY E-Z quest, too, but I can't say for sure.
Diamondragon Apr 7 @ 8:06am 
@Bernhard Schelling (OPUS)

Thanks for the reply. I'll just make periodic backups, though I've not had any trouble in this vein to date.
Piposman Apr 7 @ 1:02pm 
Restarting the game during quest 34 normal mode, when i loaded de game the character was stuck in the middle of the sea.
Bernhard Schelling (OPUS)  [developer] Apr 10 @ 6:02am 
For those stuck in inaccessible map areas, you can try an experimental feature to warp out of it, as described in the topic related to the patch here:
http://steamcommunity.com/app/240970/discussions/0/540738051661433303/#c540738051959330601
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Date Posted: Apr 7 @ 1:13am
Posts: 11