Dust: An Elysian Tail

Dust: An Elysian Tail

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Maya 14 jul, 2013 @ 5:07pm
GRAPHICS PROBLEM: Middle Screen Black
Hi guys!, The game starts and shows the middle of the screen in black, cropping 50% of the screen. The menu looks well. Im running it in an Asus G74S, GTX 560M.

Any solution?
Thanks
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Visar 1-15 av 23 kommentarer
Lalindromo 14 jul, 2013 @ 5:13pm 
I have the same problem, Im running in an Asus M4A785-M, GTS 250.
Kitsube "Fox" 14 jul, 2013 @ 5:33pm 
I NEED A SOLUTION!!! D:
Slait 14 jul, 2013 @ 6:53pm 
Same. For most of the game there was no problems. I'm in chapter 4 now, right at a very crucial cut scene, and I can't really watch it because I'm missing the top half of my screen. =/ I've toyed with the settings and nothing seems to be fixing the issue. I'm at a loss here.
phoenix923 14 jul, 2013 @ 7:04pm 
All I can really offer is the general solutions that may/may not work. Verify game cache, update your graphics driver, try reinstalling the redist files in the "Steam\SteamApps\common\Dust An Elysian Tail\_CommonRedist" folder.
Senast ändrad av phoenix923; 14 jul, 2013 @ 7:04pm
Slait 14 jul, 2013 @ 7:42pm 
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p
neptun 15 jul, 2013 @ 3:30am 
Ursprungligen skrivet av Slait123:
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p

TY! This helped me too!
Sgt Death 80000 15 jul, 2013 @ 4:38am 
Just started happening to me yesterday. Hope there's a patch soon. Uninstalling a security update doesn't seem like a wise fix.
lancedrago 15 jul, 2013 @ 4:43am 
Ursprungligen skrivet av Sgt Death 80000:
Just started happening to me yesterday. Hope there's a patch soon. Uninstalling a security update doesn't seem like a wise fix.
From what people have mentioned, though, that update's created such issues across the board, more than just with this game
Sgt Death 80000 15 jul, 2013 @ 5:11am 
looks like it's just for Windows Media Player. That makes me less worried to remove it.
Leo - the good guy 15 jul, 2013 @ 10:24am 
That's a problem from windows update.. You need unistall a update and fix it.. google it: dust elysian half cutscene.. I not remember which update you need unistall.
Sera 15 jul, 2013 @ 11:02am 
I have the same issue myself and even went as far as taking a screen of it to show.
It started for me right after a bunch of windows 7 updates in which I noticed the update above in the lot. Can't be a coincidence.

http://steamcommunity.com/sharedfiles/filedetails/?id=160469437
qhil 16 jul, 2013 @ 11:42am 
Ursprungligen skrivet av Slait123:
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p
Fixed it! Thank you so much :)
Xetis 16 jul, 2013 @ 3:11pm 
nice had it too
James Wusky 17 jul, 2013 @ 2:24am 
Ursprungligen skrivet av phoenix923:
All I can really offer is the general solutions that may/may not work. Verify game cache, update your graphics driver, try reinstalling the redist files in the "Steam\SteamApps\common\Dust An Elysian Tail\_CommonRedist" folder.
i cant find the right update in win win7 any help
Freyar 17 jul, 2013 @ 5:22am 
It's caused by a recent Windows update for XP and Windows 7 as documented here:
http://www.infoworld.com/t/microsoft-windows/another-botched-windows-patch-ms13-057kb-2803821kb-2834904-222636

You need to find and uninstall updates (Add Remove Programs in WindowsXP, Programs and Features in Win7) marked as KB2803821 or KB 2834904 depending on your OS.
Senast ändrad av Freyar; 17 jul, 2013 @ 5:23am
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Datum skrivet: 14 jul, 2013 @ 5:07pm
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