Maya 2013年7月14日下午5:07
GRAPHICS PROBLEM: Middle Screen Black
Hi guys!, The game starts and shows the middle of the screen in black, cropping 50% of the screen. The menu looks well. Im running it in an Asus G74S, GTX 560M.

Any solution?
Thanks
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Lalindromo 2013年7月14日下午5:13 
I have the same problem, Im running in an Asus M4A785-M, GTS 250.
Kitsube "Fox" 2013年7月14日下午5:33 
I NEED A SOLUTION!!! D:
Slait 2013年7月14日下午6:53 
Same. For most of the game there was no problems. I'm in chapter 4 now, right at a very crucial cut scene, and I can't really watch it because I'm missing the top half of my screen. =/ I've toyed with the settings and nothing seems to be fixing the issue. I'm at a loss here.
[GitGud] phoenix923 2013年7月14日下午7:04 
All I can really offer is the general solutions that may/may not work. Verify game cache, update your graphics driver, try reinstalling the redist files in the "Steam\SteamApps\common\Dust An Elysian Tail\_CommonRedist" folder.
最后由 [GitGud] phoenix923 编辑于; 2013年7月14日下午7:04
Slait 2013年7月14日下午7:42 
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p
neptun 2013年7月15日上午3:30 
引用自 Slait123
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p

TY! This helped me too!
Sgt Death 80000 2013年7月15日上午4:38 
Just started happening to me yesterday. Hope there's a patch soon. Uninstalling a security update doesn't seem like a wise fix.
lancedrago 2013年7月15日上午4:43 
引用自 Sgt Death 80000
Just started happening to me yesterday. Hope there's a patch soon. Uninstalling a security update doesn't seem like a wise fix.
From what people have mentioned, though, that update's created such issues across the board, more than just with this game
Sgt Death 80000 2013年7月15日上午5:11 
looks like it's just for Windows Media Player. That makes me less worried to remove it.
Leo - the good guy 2013年7月15日上午10:24 
That's a problem from windows update.. You need unistall a update and fix it.. google it: dust elysian half cutscene.. I not remember which update you need unistall.
Sera 2013年7月15日上午11:02 
I have the same issue myself and even went as far as taking a screen of it to show.
It started for me right after a bunch of windows 7 updates in which I noticed the update above in the lot. Can't be a coincidence.

http://steamcommunity.com/sharedfiles/filedetails/?id=160469437
qhil 2013年7月16日上午11:42 
引用自 Slait123
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p
Fixed it! Thank you so much :)
ikkel 2013年7月16日下午3:11 
nice had it too
[Husky] JamesWolf 2013年7月17日上午2:24 
引用自 phoenix923
All I can really offer is the general solutions that may/may not work. Verify game cache, update your graphics driver, try reinstalling the redist files in the "Steam\SteamApps\common\Dust An Elysian Tail\_CommonRedist" folder.
i cant find the right update in win win7 any help
Freyar 2013年7月17日上午5:22 
It's caused by a recent Windows update for XP and Windows 7 as documented here:
http://www.infoworld.com/t/microsoft-windows/another-botched-windows-patch-ms13-057kb-2803821kb-2834904-222636

You need to find and uninstall updates (Add Remove Programs in WindowsXP, Programs and Features in Win7) marked as KB2803821 or KB 2834904 depending on your OS.
最后由 Freyar 编辑于; 2013年7月17日上午5:23
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发帖日期: 2013年7月14日下午5:07
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