Dust: An Elysian Tail > 一般的な話題 > トピックの詳細
Maya 2013年7月14日 17時07分
GRAPHICS PROBLEM: Middle Screen Black
Hi guys!, The game starts and shows the middle of the screen in black, cropping 50% of the screen. The menu looks well. Im running it in an Asus G74S, GTX 560M.

Any solution?
Thanks
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Lalindromo 2013年7月14日 17時13分 
I have the same problem, Im running in an Asus M4A785-M, GTS 250.
Kitsube "Fox" 2013年7月14日 17時33分 
I NEED A SOLUTION!!! D:
Slait 2013年7月14日 18時53分 
Same. For most of the game there was no problems. I'm in chapter 4 now, right at a very crucial cut scene, and I can't really watch it because I'm missing the top half of my screen. =/ I've toyed with the settings and nothing seems to be fixing the issue. I'm at a loss here.
[GitGud] phoenix923 2013年7月14日 19時04分 
All I can really offer is the general solutions that may/may not work. Verify game cache, update your graphics driver, try reinstalling the redist files in the "Steam\SteamApps\common\Dust An Elysian Tail\_CommonRedist" folder.
最近の変更は[GitGud] phoenix923が行いました; 2013年7月14日 19時04分
Slait 2013年7月14日 19時42分 
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p
Ninja Turtle | Mikey 2013年7月15日 3時30分 
Slait123 の投稿を引用:
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p

TY! This helped me too!
Sgt Death 80000 2013年7月15日 4時38分 
Just started happening to me yesterday. Hope there's a patch soon. Uninstalling a security update doesn't seem like a wise fix.
lancedrago 2013年7月15日 4時43分 
Sgt Death 80000 の投稿を引用:
Just started happening to me yesterday. Hope there's a patch soon. Uninstalling a security update doesn't seem like a wise fix.
From what people have mentioned, though, that update's created such issues across the board, more than just with this game
Sgt Death 80000 2013年7月15日 5時11分 
looks like it's just for Windows Media Player. That makes me less worried to remove it.
Leo - the good guy 2013年7月15日 10時24分 
That's a problem from windows update.. You need unistall a update and fix it.. google it: dust elysian half cutscene.. I not remember which update you need unistall.
Sera 2013年7月15日 11時02分 
I have the same issue myself and even went as far as taking a screen of it to show.
It started for me right after a bunch of windows 7 updates in which I noticed the update above in the lot. Can't be a coincidence.

http://steamcommunity.com/sharedfiles/filedetails/?id=160469437
qhil 2013年7月16日 11時42分 
Slait123 の投稿を引用:
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p
Fixed it! Thank you so much :)
ikkel 2013年7月16日 15時11分 
nice had it too
[Wolf] JamesWoofy 2013年7月17日 2時24分 
phoenix923 の投稿を引用:
All I can really offer is the general solutions that may/may not work. Verify game cache, update your graphics driver, try reinstalling the redist files in the "Steam\SteamApps\common\Dust An Elysian Tail\_CommonRedist" folder.
i cant find the right update in win win7 any help
Freyar 2013年7月17日 5時22分 
It's caused by a recent Windows update for XP and Windows 7 as documented here:
http://www.infoworld.com/t/microsoft-windows/another-botched-windows-patch-ms13-057kb-2803821kb-2834904-222636

You need to find and uninstall updates (Add Remove Programs in WindowsXP, Programs and Features in Win7) marked as KB2803821 or KB 2834904 depending on your OS.
最近の変更はFreyarが行いました; 2013年7月17日 5時23分
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投稿日: 2013年7月14日 17時07分
投稿数: 23