Maya 14. Juli 2013 um 17:07 Uhr
GRAPHICS PROBLEM: Middle Screen Black
Hi guys!, The game starts and shows the middle of the screen in black, cropping 50% of the screen. The menu looks well. Im running it in an Asus G74S, GTX 560M.

Any solution?
Thanks
Beiträge 1-15 von 23
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Lalindromo 14. Juli 2013 um 17:13 Uhr 
I have the same problem, Im running in an Asus M4A785-M, GTS 250.
Kitsube "Fox" 14. Juli 2013 um 17:33 Uhr 
I NEED A SOLUTION!!! D:
Slait 14. Juli 2013 um 18:53 Uhr 
Same. For most of the game there was no problems. I'm in chapter 4 now, right at a very crucial cut scene, and I can't really watch it because I'm missing the top half of my screen. =/ I've toyed with the settings and nothing seems to be fixing the issue. I'm at a loss here.
[GitGud] phoenix923 14. Juli 2013 um 19:04 Uhr 
All I can really offer is the general solutions that may/may not work. Verify game cache, update your graphics driver, try reinstalling the redist files in the "Steam\SteamApps\common\Dust An Elysian Tail\_CommonRedist" folder.
Zuletzt bearbeitet von [GitGud] phoenix923; 14. Juli 2013 um 19:04 Uhr
Slait 14. Juli 2013 um 19:42 Uhr 
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p
neptun 15. Juli 2013 um 3:30 Uhr 
Ursprünglich geschrieben von Slait123:
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p

TY! This helped me too!
Sgt Death 80000 15. Juli 2013 um 4:38 Uhr 
Just started happening to me yesterday. Hope there's a patch soon. Uninstalling a security update doesn't seem like a wise fix.
lancedrago 15. Juli 2013 um 4:43 Uhr 
Ursprünglich geschrieben von Sgt Death 80000:
Just started happening to me yesterday. Hope there's a patch soon. Uninstalling a security update doesn't seem like a wise fix.
From what people have mentioned, though, that update's created such issues across the board, more than just with this game
Sgt Death 80000 15. Juli 2013 um 5:11 Uhr 
looks like it's just for Windows Media Player. That makes me less worried to remove it.
Leo da Potira 15. Juli 2013 um 10:24 Uhr 
That's a problem from windows update.. You need unistall a update and fix it.. google it: dust elysian half cutscene.. I not remember which update you need unistall.
Sera 15. Juli 2013 um 11:02 Uhr 
I have the same issue myself and even went as far as taking a screen of it to show.
It started for me right after a bunch of windows 7 updates in which I noticed the update above in the lot. Can't be a coincidence.

http://steamcommunity.com/sharedfiles/filedetails/?id=160469437
qhil 16. Juli 2013 um 11:42 Uhr 
Ursprünglich geschrieben von Slait123:
Figured it out. Last page of the support thread in this forum identified a Windows security update that was released recently, KB2803821, as the problem. Remove that and it should work fine. You can do that on Win7 by going to Programs and Features under control panel and going to "View Installed Updates". Not exactly sure why I didn't check the support thread in the first place. =p
Fixed it! Thank you so much :)
ikkel 16. Juli 2013 um 15:11 Uhr 
nice had it too
JamesWolf 17. Juli 2013 um 2:24 Uhr 
Ursprünglich geschrieben von phoenix923:
All I can really offer is the general solutions that may/may not work. Verify game cache, update your graphics driver, try reinstalling the redist files in the "Steam\SteamApps\common\Dust An Elysian Tail\_CommonRedist" folder.
i cant find the right update in win win7 any help
Freyar 17. Juli 2013 um 5:22 Uhr 
It's caused by a recent Windows update for XP and Windows 7 as documented here:
http://www.infoworld.com/t/microsoft-windows/another-botched-windows-patch-ms13-057kb-2803821kb-2834904-222636

You need to find and uninstall updates (Add Remove Programs in WindowsXP, Programs and Features in Win7) marked as KB2803821 or KB 2834904 depending on your OS.
Zuletzt bearbeitet von Freyar; 17. Juli 2013 um 5:23 Uhr
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Geschrieben am: 14. Juli 2013 um 17:07 Uhr
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