Tetrobot and Co.

Tetrobot and Co.

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Rexic The King May 23, 2014 @ 3:46am
"Owners of Blocks That Matter receive 25% off!"
Shouldnt it be 75% off total then because its currently 50% off?
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Showing 1-9 of 9 comments
Ominousfiber Jul 24, 2014 @ 3:45pm 
I'm not getting the discount. I think I got BTM through the HB. I recently received a 50% off coupon as a reward from crafting badges and had been interested in checking this out after playing BTM for cards lol. Sure would be a lot more enticing to pick up with that extra 25%! Maybe I'll get lucky and a dev or someone will notice this post and get the discount working?
LiquidAg Aug 27, 2014 @ 1:00pm 
I've been trying to get my 25% off working ever since they announced it. I bought Blocks That Matter by itself (not a bundle), so I don't understand why I don't have the discount.
nitram  [developer] Sep 4, 2014 @ 12:34am 
Hi there!

It's been a long time since we didn't check the forums :/ We received emails recently and we contacted Valve to understand why the "Owners of Blocks That Matter receive 25% off" was not working even if the sentence was still on the Store Page.

Here is a quote from our Steam manager:

"The loyalty discount was removed at the start of the Summer Sale, as it would have conflicted with the other discounts. Unfortunately, the tagline was in a separate system, and was not removed as part of this process.

We’ve moved away from indefinite loyalty discounts, as we stopped seeing the benefits after a few weeks, and complications like this would undoubtedly arise. I would recommend against reinstating this discount, and continuing to use weeklong sales to help promote the game."

We were not aware of this removal :( We apology for the wrong info in the Store Page.

mrozdoba Sep 4, 2014 @ 2:17am 
No need to apologise. It was a Steam f$*k up. They should have contacted every dev who was using the system at the time, before the removal, to let you know what was going on. They don't seem to be big on communication. Thankfully you guys are :-)
LiquidAg Sep 4, 2014 @ 7:22am 
Thanks for the update, nitram! It always makes things easier to handle if we can know the facts. I don't mind missing out on the Discount, as long as I know why. Y'all handled this so well, it makes me wish that I had bought the game at full price! Instead, I traded for a 50% coupon. When y'all release your next game, I'll buy it right away, discount or not!

Thanks again!
luckz Dec 17, 2014 @ 10:34am 
Originally posted by mrozdoba:
No need to apologise. It was a Steam f$*k up.

^ Typical example of "We break things. Your problem, dev. Enjoy."
LeonRes Dec 17, 2014 @ 4:28pm 
So it sounds like the discount is not coming back?
luckz Dec 17, 2014 @ 5:01pm 
LiquidAg Dec 18, 2014 @ 6:29am 
Try contacting 'nitram' directly, if you need help. He was super helpful to me. Also, you can E-mail their support team and they are really helpful. Just go to www.swingswingsubmarine.com and click on the contact menu.
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