etherghost Jun 25, 2013 @ 5:54pm
Still having LOTS of problems
Devs, I could really use some help. These are the list of current problems:

1. No Steam acheivements. I have the first two, and that is it, even though I have earned others at least 3 times each now.
2. The game deleted all my progress. When someone finally got back to me, I was told that the only backup on the server was from May 1. I have played a bit again, but am worried that all of my progress could just vanish at any point.
3. In the leaders page, I don't see any of my friends scores, even though I have two Steam friends with this game.
4. Daily reward - I have had this game for 2 months and have never once seen any 'daily reward'.

What I have tried:
I have tried resetting my account. I have tried reinstalling the program. I have tried resetting my account, uninstalling the game, deleting the local save files, then reinstalling the game. Strangely, it just loads that very old save from May 1, where I had just complete the first stage (and was stuck completing stage 2 over and over again because of a bug).

System information:
Windows 7 Ultimate
No software firewall - running a hardware firewall - my roommate's computer is behind the same firewall and he has no trouble with the game.

Can you assist me? Could you at least wipe out the save that is on the server so I can see if that clears things up?
Showing 1-15 of 15 comments
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Honorable_D Jun 25, 2013 @ 5:56pm 
Dude, it really sounds like you're having serious issues connecting to their server. You got some crazy anti-virus in addition to that firewall?
etherghost Jun 25, 2013 @ 6:41pm 
Just AVG. Does anyone know what ports this game communicates on? I literally have no network problems with any other software.
etherghost Jun 25, 2013 @ 8:12pm 
I have confirmed in both my firewall and behavior that I am reaching the server. I just tried resetting my account (through the menu), uninstalling the game, deleting the folder in APP DATA and removing all the registry entries. When I start up, I get thanked for buying the preorder, then it loads me up at a save where stage 1 is already beaten.

Devs, could you please delete my profile on the server so I can try again fresh? (That won't lose my preorder bonus, will it?)
Mammoth Jun 26, 2013 @ 3:22am 
Hello, if you press reset progress button (settings menu), it will reset the progress on server too.
etherghost Jun 26, 2013 @ 5:16pm 
You can say that, but I have pressed that button three times now, and it does delete the local one, but if I then manually remove that folder entirely, it reloads the same save from the server. I wondering if perhaps that server save is stuck and is causing some sort of problem.

This is my fourth time asking: please delete my save on the server.
Mammoth Jun 27, 2013 @ 2:24am 
Done)
etherghost Jun 27, 2013 @ 6:23pm 
Thank you. Now to reinstall and test...
etherghost Jun 27, 2013 @ 7:32pm 
Well, I guess I am just SOL for getting the full game. It started me out with a brand new save, but I still don't see my friends anywhere in the game (my roommate has a tab on the first screen that lists both he and I), and I don't see any daily reward.
Chika Ogiue Jun 27, 2013 @ 10:37pm 
Originally posted by etherghost:
Well, I guess I am just SOL for getting the full game. It started me out with a brand new save, but I still don't see my friends anywhere in the game

Your Steam profile is private. You won't see friends in game unless you make it public. Which is something I really hope the devs fix soon.
etherghost Jun 27, 2013 @ 11:06pm 
Except my steam profile is not private. And my friend can see me in the game. And that wouldn't explain why Steam acheivements still aren't working, even though I have earned some of them 5 or 6 times now.
Chika Ogiue Jun 27, 2013 @ 11:20pm 
Originally posted by etherghost:
Except my steam profile is not private.

Yes it is? Clicking on your avatar shows "This profile is private." you need to set it to public.

And for some reason, quoting your name keeps censoring half of it. Strange.
Last edited by Chika Ogiue; Jun 27, 2013 @ 11:22pm
etherghost Jun 28, 2013 @ 4:15pm 
That is strange, since I checked my privacy settings and it does not say private. It is set to friends of friends, which should definitely let me see friends in a game.
etherghost Jun 28, 2013 @ 5:17pm 
Ok, Chika Ogiue, good call. If I open my privacy settings to WIDE OPEN so that anyone in the world can view me, then, and only then, does it allow me to see my friends. That's crap.

Unfortunately, still no Daily Reward and still no Steam Acheivements.

Originally posted by Chika Ogiue:
Originally posted by etherghost:
Except my steam profile is not private.

Yes it is? Clicking on your avatar shows "This profile is private." you need to set it to public.

And for some reason, quoting your name keeps censoring half of it. Strange.
etherghost Jul 4, 2013 @ 12:22pm 
I think I may have figured out the issue. I believe it is a combination of my having an HTTP 1.0 proxy on my firewall and the client software (Prime World: Defenders) not correctly following the HTTP 1.1 standard.

When I examined the packets going between my computer and the server, this error message popped up in response to the sync request (POST /game/?at=Sync&hash=de26145b5cfe7e1bd4e92b0a63de9cbc HTTP/1.1
User-Agent: UnityPlayer/3.5.7f6 (http://unity3d.com)):

HTTP/1.0 417 Expectation failed\r\n

When this is returned to the Client, the Client is supposed to then resend the request without the expect-100 message, but that isn't happening. See RFC 2616

If I am correct, this is what is causing the game not to sync to the server. I will try to see if I can get my proxy upgraded, but I would appreciate it if you could investigate and correct the issue in the Client as well.
etherghost Jul 4, 2013 @ 1:50pm 
I have confirmed that was the issue. Once I upgraded to an HTTP 1.1 proxy, all of my acheivements came in. The issue with the Client remains, however. With that misconfiguration, the backwards compatability of the Game does not work as it is supposed to.
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Date Posted: Jun 25, 2013 @ 5:54pm
Posts: 15